Reviews of FuramaXclusive Resort & Villas, Ubud

We stayed for 5 nights. The restaurant quality was mediocre. The location was inconvenient (40 minutes away from the city center, which meant 40 minutes of taxi travel to factor in). But the worst part was during check-out. The day before, they had given us 3 towels instead of 4. We reported it, and they still made us pay an extra 120,000 rupiah for a towel. The cleanliness was insufficient. Avoid this establishment. I'm not the first one to report this behavior; look at the other reviews and be wary of their scams. Before leaving your room, do a check with the staff. Otherwise, once you're at the counter for check-out, they will charge you for non-existent items. Never again.

Beautiful place with great view, I booked tow connect rooms and both very clean

Upon arrival, we were informed our room was given to other guests and the only lagoon access villa available had an issue. The upgraded room we were then provided with was uncleaned, the towels smelled bad, and there were ants and insects nearly in every corner. We asked for housekeeping to clean the room while we had dinner (which was also bad) and when we went back to our villa, we found a rat inside and rat droppings behind one of the closets. One of the worst experiences at a hotel/resort. We left within 2-3 hours and they are refusing to refund us despite all this terrible experience.

I had bad experience with manager, the time we decided to leave they requested keys for our two room, one key was dropped under the tv table when they cleaned our room, he was rude and not trusting us when we explain to him the key was there. Very bad manager. He just trying to charge me for key that his staff drop it. The owner should find nice person can respect customers

was a great time at furama ubud, the food also yumm🤤🥰

The room was very beautiful and a good size. There was a bathtub inside the room, which I enjoyed. The bathroom had a bit of a bad smell and was dark. bathroom should be renovated to complete the beauty of the residence. Unfortunately, breakfast was not diverse, the menu was limited, and the baked were not fresh.

Loved the villa as soon as we walked in, was going to stay for another few nights, but after the first night, we decided to leave. Because of the noise at night, we didn’t sleep the whole night.

Hotel Review: A Tale of Contrasts Stellar Location: The hotel's location was exceptional. Its proximity to GWK, gorgeous beaches, and easy access to local transport was truly remarkable. A definite highlight! Service: A Mixed Bag: Room Allocation Issues: Despite confirming a king bed during check-in, we were initially provided a room with two single beds. The distance to the room and the necessity to call reception from a bathroom phone (due to a broken phone in the main room) compounded the inconvenience. Communication Challenges: The response to our room issue was slow and confusing, with a bellboy unsure of his role, adding to the disarray. Room Reassignment Confusion: The next room, though identical in design, had the single beds pushed together, which could have been done in the first room. This arrangement awkwardly positioned plugs and switches between the headboards, causing further inconvenience. Cleanliness and Maintenance: Several aspects here were concerning. Kettle Misuse: Discovering a kettle previously used for cooking noodles was off-putting. Neglected French Press: A leftover tea bag in the French press indicated a lack of thorough cleaning. Room Maintenance: The small shower room, a broken study table LED, and multiple visits from service staff for repairs disrupted our comfort. Pillow Variance: An abundance of square pillows, with only two being rectangular, seemed peculiar. Facilities: Impressive Yet Inconsistent: Culinary Delight: The breakfast, especially the avocado toast with poached eggs, was delightful. Recreational Spaces: The game room and huge congkak with pebbles were enjoyable, though the plastic chess pieces were a letdown. Cultural and Leisure Activities: Hosting Kecak performances, a flea market, and beachfront dining added a unique charm. Overall Ambiance: The hotel exuded an 'old money' experience, enhanced by amenities like bike rentals. Conclusion: The stay was a rollercoaster of highs and lows. While certain aspects like location and some facilities were outstanding, issues with service, room comfort, and cleanliness led to a mix of annoyance and appreciation. It was an experience of mixed feelings.

Service was great. Diann was amazing as well. Can get Food delivered to the lobby as well

Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.

Amazing and very spacious villas. The bathtub was enormous which was great to use. The staff are very friendly and helpful. The private pool at the villas was not very clean and as a result we did not spend any time in the pool. Overall the establishment is excellent and we will book again if we return to Bali.

The hotel is really far inside but its right next to peddi Field. Our room view was facing the peddi Field. We stayed in the newly renovated Preimer room which was excellent with swing bed & bath tub in the balcony. Only setup in the evening, alot of insects, lizards out side our door specially at nite. Staff were friendly and helpful. Breakfast was ok

A very good experience. The room was large and clean, and there was a cradle which the children loved. The family villa we booked later was also very nice, with a private pool that was very clean.

The stay experience was really good! The staff was super friendly and reminded us that there might be flooding today (September 10, 2025) to get to the airport early, the service was really courteous. The rooms and amenities are comfortable.