Grand Kuta Hotel and Residence

Reviews of Grand Kuta Hotel and Residence

Grand Kuta Hotel and Residence

Jl. Dewi Sri No.8, Legian, Kec. Kuta, Badung Regency, Bali, Bali Province, 80361, IndonesiaSee Hotel Details
Grand Kuta Hotel and Residence
Grand Kuta Hotel and ResidenceGrand Kuta Hotel and ResidenceGrand Kuta Hotel and Residence
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Guest Reviews

7.7/10
Good
24 Reviews
Verified reviews
Location7.9
Amenities7.5
Service7.9
Cleanliness7.5
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All reviews(24)
Positive reviews(11)
Reviews with photos/video(2)
Negative reviews(3)
Guest User
Deluxe Room
Stay Date Mar 2026
Business traveler
2 Reviews
9.0/10
Great
Posted on May 5, 2026
Great hotel
Guest User
Executive Premiere Room Non smoking
Stay Date May 2024
Family
15 Reviews
10/10
Outstanding
Posted on Jun 30, 2024
Good size apartment. Good location. Recommend for family stay.
Guest User
Deluxe Room
Stay Date Sep 2023
Traveling with friends
2 Reviews
4.5/10
Posted on Nov 6, 2023
It was close to my tattoo studio, at the check in they make you sign a form with stupid fines, on that form there is also a notification, that you have to pay extra if you leave some dirt from tattoos on the bed sheet. I tried to speak to four different people at reception (2 of them couldn’t understand me at all) and everyone said it’s going to be fine. No one could give me a number. At the day of the checkout, they wanted to charge me 120 AUD for some ink on the sheets. They wanted it cash and they said that it has to be replaced. I showed them, that you can get rid of that with one or two hot washes. We argued a lot and I had a friend nearby who could speak Indonesian. In the end I gave them 100.000 and left, I was very annoyed of that service.
Momim Ma
Deluxe Room
Stay Date Mar 2024
Business traveler
3 Reviews
8.0/10
Very good
Posted on May 19, 2024
Very easy booking, good service hotel,
Salem46
Deluxe Room
Stay Date Mar 2024
Couple
19 Reviews
10/10
Outstanding
Posted on Apr 29, 2024
Good hotel for short stay
Abbarci
Deluxe Room
Stay Date May 2023
Solo traveler
11 Reviews
10/10
Outstanding
Posted on Jun 20, 2023
Calm and quiet hotel
ramdalla
Executive Room, 3 Bedrooms
Stay Date Jan 2025
Family
2 Reviews
7.0/10
Posted on Feb 18, 2025
I booked this place for a one-night stay near the airport for a late arrival. I was very embarrassed by the old facilities and unclean room, but since it was only one night, I just slept and checked out quickly.
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Anonymous User
Executive Premiere Room Non smoking
Stay Date Jun 2023
Family
5 Reviews
7.0/10
Posted on Jul 22, 2023
Hygiene: Not clean, the bathroom is dirty, the shower curtain, and the corners of the walls are full of stains. The service was excellent
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Guest User
Deluxe Room
Stay Date Dec 2023
Family
3 Reviews
6.5/10
Posted on Jan 3, 2024
Not according to expectations, service was a bit disappointing
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Guest User
Stay Date Dec 2025
Other
2.0/10
Posted on Jan 7, 2026
Don’t bother to book buffet as it’s waste of money.They will give the same food every day.Staff is good but they don’t understand English.Hotel is nothing like the picture they have used to promote. Rooms are below average,bathrooms are outdated.
Guest User
Stay Date Sep 2025
Other
2.0/10
Posted on Oct 17, 2025
Bad customer service asked for beer staff just walked off dint care second time staff have treated me like this don’t know why not good customer I ask other guest I was told because they are local owner staff not good don’t care
Guest User
Stay Date Sep 2025
Other
8.0/10
Very good
Posted on Oct 10, 2025
The room were clean.And the breakfast was amazing with lots of variety ❤️Very good experience ! Highly recommended . Love it
Guest User
Stay Date Apr 2025
Other
10/10
Outstanding
Posted on May 2, 2025
It was a nice hotel with a good view of swimming pool and Sunrise. The breakfast was not included in our room tariff. They charge you for bottle. But clarity is not given. We found plastic bottle and glass bottle. We got confused and used plastic bottle which was chargeable
Guest User
Stay Date Dec 2024
Other
8.0/10
Very good
Posted on Jan 27, 2025
After spending 2 nights in Ubud, we decided to move place closer to the airport and near the beach front area and upon looking at Agoda we found Grand Kuta Bali Hotel & Residences perfect for families or group of 4 people with kids. At just 343 SGD for 2 nights for 2 Quadruple executives rooms nothing could get better than this what a great deal it is!!! We didn’t opt for breakfast though but they offer buffet and the surroundings have convenience stores and dining/cafe like Starbucks/Mcdo/Burger king to name a few. Going from Ubud to Legian after lunch is not the best idea for us but we learned our lessons, traffic is 2 hrs and is not moving at sometimes. The hotel is located right at the main intersection so we were stucked here for almost 30 mins and their driveway is on the opposite side from where we came from as well. Nevertheless, our Grab driver was very patient and we made it just after 4 PM. Check-in was smooth and easy but they require 100K IDR room deposit per night and since we booked 2 rooms for 2 night we paid in cash 400K IDR. They only accept cash for room deposits so be prepared. The lobby is huge and spacious and I loved their open air concept as well. The staff assisted us into our 2 rooms but sadly their not on the same floor because their fully booked. Nevertheless, we do have views of their massive pools and their center courtyard/garden. The Quadruple rooms lives up to their expectations - their like big Condominium units with 3 rooms and 2 baths, a living room, dining area, huge kitchenette and a Balcony. The rooms are 70 sqm and on non-smoking located at the 3F. Upon entering, you will see a Brown wooden round table with 4 Yellow cushioned chairs, across the table is the living room with a brown sofa, coffee table and flat screen TV with lots of cable/local channels. There is an under TV table with compartments. They have blackout Beige curtains on a sliding door window separating the balcony. At the further end is the balcony with the view of the pool but they didn’t have any coffee table/seating outside. Beside the dining table to your left is the huge Ref and mini-kitchenette with lots of cabinets/compartments. They don’t provide utensils and kitchen ware nor a microwave over but they have Water Kettle/Coffee/Tea/Mugs and Complimentary bottled waters provided. Next to the Kitchenette are the 2 common rooms with single beds, wardrobe and study table. No TV on these rooms but they do have airconditioning. I also loved that they provide reusable slippers on each rooms. Across the common room is the common toilet with bidet which we really love. Complimenting the overall Orche, Beige, Earthy colours of the room is their Orche tilings which were really relaxing and comforting. For toiletries, they provide toothbrush and toothpaste and they do have full on containers for bodywash/shampoo/handwash and tissues. Towels are also clean and comfy. Then the biggest room of all - the Master bedroom with bath. Have a Queen bed wi