Reviews of Umalas Hotel and Residence

Pros: Good location, ATM Machine, good staff Cons: No clean towel every time I ask. Hard to contact the front desk.

It was good not bad for escaping a day or two. Just need some renovation a bit

Really good apartments. But it's the slowest Wi-Fi in the world. Normally worked only in lobby

The hotel is nice and cheap. Big swimming pool. wifi is weak but if you stay 3 months you can ask for a dedicated line.

Room not like in photo.

The bathroom is flooded, the room is moldy and dusty, the surrounding facilities are in a mess, the balcony door cannot be locked, and I dare not turn off the light when I sleep at night. I only stayed for one night and quickly escaped. Very bad experience.

I never like to write reviews, so that everyone can avoid lightning, let me tell you, don’t be greedy for cheap, this is a hotel apartment, the decoration is very old, the environment in the apartment is a mess, no slippers are provided, and there is a musty smell in the bathroom. We are the first When the day arrived, I didn’t book a hotel in advance, so I left for one night and fled the next day. Many of them are long-term renters. I inquired about the two-room hotel for about RMB 7K a month, so don’t treat it as a hotel.

That's enough In Bali Well cheap too Cleanliness is sufficient

Very nice

Dirty and smelly, cheap for sure , yet so depressing to stay there. My advice, when u arrive at the front desk , look around, you can see already the reception is not in really good and clean condition. I regret i check in too fast. ask to view the room before you check in, if u can stand the smell and dirt, good for you. The local themselves where shocked by the conditions.

The place is sad, dirty, infested, old, smelly. I spent hundreds of dollars in cleaning products, bought bedsheets and towels and still couldn’t feel comfortable enough. This place has been neglected by the owners and the staff is not at fault. They clean with water because they don’t have cleaning products, they try to fix broken appliances that are beyond repair. All elevators have been temporarily closed for months now. They don’t care. Found a rat in our place already. In North America this would be a Motel at best. Think of it as such. I recommend you not to book it, you’re up for major disappointment. It is in extreme bad shape and I wish if reported the government would care but unfortunately they will not. Shame to all booking sites that still promote this hotel. My kids got skin rushes and one of my kids ear infection because the pool water is dirty. Never cleaned. People come from outside the hotel to swim, no problem.

The biggest scam ever!! Mold in the rooms, dirty bed sheets, dirty surfaces every where. We wanted to cancel our booking and get our money back but the staff here are so rude and non-service minded so we didn’t get a penny back. The worst hotel experience ever. I wouldn’t go back even if someone paid me to do it.