Alam Bidadari Seminyak

Staff Service: Guests frequently praised the staff for their friendliness and helpfulness, going above and beyond to ensure a pleasant stay. The staff's willingness to accommodate early check-ins and special requests was particularly appreciated.

This place is awful, rundown, dirty and misadvertised, there is no restaurant, there is no spa, the pool is filthy, the breakfast was inedible, it's nowhere near a beach, outside the villas is a dirty old town with only one descent restaurant, save your money and disappointment, go stay somewhere else.

We arrived 24/11 and only stayed until 25/11 (we were due to stay here 6 nights) we weren’t overly impressed by the first look in person however due to long travel times we figured not to worry too much until the morning. Come the next morning with better lighting. we were able to inspect the room better. What we found made us even more unhappy than we already were with the villa. The photos online really oversell this place! The villa is dated, run down and not kept clean. Fixtures here (I.e shower head, taps, lights) we’re not properly secured! The shower head itself had excessive limescale and doesn’t appear to have been cleaned for a long while. There are marks on the shower walls. The bath also has some stains/marks and again doesn’t appear clean. The bedding is stained and there are bugs trapped in the drapes around the bed. There seems to be blood on the lamp shade on the bedside table. We went into the pool after some breakfast (mediocre) and could tell by what we felt on our feet that the pool was also dirty and after a very short swim there was disturbed dirt floating in the water. The day bed had some stains on it too! After finding so much wrong with this villa…we inspected even further and found a side access gate to our villa with no security at all and so despite locking up your things are not safe here!! There is a large enough door gap to allow mosquitoes etc into the room. Me and partner are covered in bites! Location is also not ideal. We are right off the back of a very busy road. All you can here is traffic noise. It was difficult to get a good nights sleep to due to nightclub noise and we were woken up by what sounded like a yoga class at 6am 😂 (not in the villa) This is a really big let down for the company as the staff are actually really friendly so to write such a negative review doesn’t reflect well on the staff. Credit to them, they have been more than adequate since we arrived 🙏🏻 We have chosen to book another villa costing over £700 purely because we didn’t feel happy/comfortable enough to stay another night!