Jl. Karang Mas Sejahtera No. 88, Jimbaran Badung, Jimbaran, Kec. Kuta Sel, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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The Mutiara Jimbaran Boutique Villas Guest Reviews
4.3/5
Very Good
27 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(27)
Positive reviews(22)
Reviews with photos/video(13)
Awesome stay(10)
Negative reviews(1)
Dan BKK
Three Bedrooms Villa
Checked in Apr 2024
Family
3 Reviews
4.5/5
Great
Posted on Apr 15, 2024
The Mutiara is fantastic value for money and the 3 bedroom villa we had was an amazing space for the family to enjoy. The private pool was incredible and the rooms were well appointed with everything needed.
The communal villa area had a living room, sofas, a bar area, sink, microwave, fridge, and coffee drip machine.
The hotel even provided a water bottle tower with free water which was amazing for 5 people. They also provided a great Harmon Kardon Bluetooth speaker to play music from our phones whilst enjoying the pool.
The drawbacks were:
Some fixtures and fittings are getting old and worn and the maintenance is not great.
The ac in all the rooms was underpowered and not strong enough to keep the rooms cool enough at night.
The location is not ideal as the road outside is very busy, there are not really any proper pavements and apart from a few small convenience stores locally, everything is a taxi ride to anything. The beach is too far on a dangerous road to walk.
Response from Property: Dear Our Valuable Guest, Warmest greeting from The Mutiara Jimbaran Thank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We are sorry that you received discomfort things during your stay at our villa. Regarding the place, yes we want our guest having a good quality time in villa, which far from the busy and hype place, however we still want our guest having a fun where beach and even bar is located 5 minutes away from the hotel with motorcycle or car, we also provide car or motorcycle for our guest. Regarding the facilities it has come to our management which the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again.ps : to keep updating information and promo kindly follow us on instagram @themutiarajimbaranSincerely,Management
Guest User
Deluxe Suite With Shared Facilities
Checked in Feb 2024
Couples
59 Reviews
4.5/5
Great
Posted on Feb 25, 2024
We stayed our last day here in Bali. It’s near the airport. So we got only 20 minutes to go. We came back to this hotel 5 times again some days. We had a very pleasant stay. The stuff is very very friendly and the service is excellent. Very clean and comfortable. The pool area also was cleaned every day and it was a pleasure to swim early in the morning in a very quiet environment. We used the outdoor kitchen to make some drinks and cooking. The receptionist woman was very very friendly and fulfilling all our wishes just in time. Thank you also the cleaning stuff. The rooms have been extremely clean. We recommend this hotel for a quiet and comfortable stay in Bali. Josef & Chuleeporn
6/15
Response from Property: Dear Mr Josef & CuleepornWarmest Greeting From The Mutiara JimbaranSo kind of you for sharing your stay experience with us, we also read another sweet review in our property, it is really an honored for us We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely,Management
Resiani
One Bedroom Villa
Checked in Nov 2023
Family
15 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2023
Really recommended for family at 3 or 4 bedroom villa. We can arrange gathering with facilities totally completed.
Location in the center, closed to the airport and to the beach. Staff are very nice with warm welcome and pay attention to the details.
For honeymooner, one bedroom villa is the best choice.
All the villas has private pool.
Response from Property: Dear Our Valuable Guest Greetings from The Mutiara Jimbaran Boutique Villas, Thank you for choosing us as your preferred resident for your holiday in Bali. We are sorry that you received discomfort things during your stay at our villa. We realized how unpleased you were getting an inconvenience during your stay It has come to the management attention in which the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again. Sincerely, Management
Guest User
Two Bedrooms Villa
Checked in May 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
Funtastic and good place to stay
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran Boutique VillasIt always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.SincerelyManagement
liebenmarion
One Bedroom Villa
Checked in Jul 2024
Family
65 Reviews
4.0/5
Very Good
Posted on Aug 18, 2024
It's fine to watch the villas, but it's really noisy next to the road. The hotel may have five or six villas. I didn't book breakfast, so I don't know how it is.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara JimbaranIt always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay. You represent our place perfectly that others may take it as reference for their future stay in Bali. Please do accept our sincere apology, Unfortunately, we cannot do much about the road considering that our place is one and only road for beach cliff access. However a speed bump will be placed if required to reduced any motorcycle speed. it can be our reference for future improvement and hopefully to bring you good news. Have a good day and wish to welcoming you back in the near future! Sincerely Management
Guest User
Three Bedrooms Villa
Checked in Jul 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 20, 2024
I had two days of free travel with the group, so I wanted to find a villa to spend a quiet day. With a family of two old people and two children, the three-bedroom independent villa is perfect. Although the swimming pool is not big, it is enough for two children to play in the water, and it also has a holiday atmosphere. The receptionist at the door is also very sweet and kind. Breakfast and dinner can be booked, because the meals of this hotel are provided by another hotel under the group next door, and they will be delivered at the agreed time, which really meets all requirements without leaving home. For spa, you will be driven to the villa next door for it. It is very close and there are many choices. You can choose to spend as much as you want. I chose an essential oil hot stone massage, 90 minutes, 320k, of course, consumption and tax are calculated separately. You will be sent back to the hotel after the treatment. It's a pity that the rooms are all booked on weekends, otherwise I really want to stay one more day to rest and relax.
The toilet in the room of the two old people has a little smell, which may be due to the humid return of the seaside. The air conditioner is a little small for people like me who are afraid of heat, but it will cool down faster if the toilet door is closed. The facilities are indeed a bit old, but the price-performance ratio is really high. Although the sunset at Jimbaran Beach is beautiful, the waves are too big after all, and it is not suitable for the elderly and children to play. I would rather choose a place with good privacy to enjoy a quiet moment than sunbathing, dazed and eating seafood at the beach.
The hotel is close to the road (well, in Bali, unless it is a big hotel, there is nothing that is not on the curb), there will be traffic noise, but it will not affect it at all when you close the door when you sleep.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran It always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. Rest assured that we will share with the related department and team members for their awareness We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.Sincerely Management
Guest User
Two Bedrooms Villa
Checked in Apr 2024
Family
17 Reviews
4.5/5
Great
Posted on Apr 24, 2024
The overall environment is very good. The disadvantage is that it is next to the main road, which is a bit noisy. The service is also good, slightly worse than the hotel. Overall it is really good. There are two rooms on the upper and lower floors, independent space, and the door is locked, which is very private. It is equipped with Harman Kardon Bluetooth speakers, which is perfect.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest, Warmest greeting from The Mutiara Jimbaran Boutique VillasThank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We are sorry that you received discomfort things during your stay at our villa. Regarding the room yes, few room type have quite close to the road. We are trying to put some stop to reduce the noise however it still under review by our goverment. Regarding our service our Management will check and the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again.Sincerely,Management
Sherly P
Three Bedrooms Villa
Checked in Apr 2024
Family
1 Reviews
4.5/5
Great
Posted on Apr 12, 2024
The 3 bedroom villa is nice, the swimming pool is clean, the dining equipment is complete, if the lighting in the living room were added it would be even more awesome
Original TextTranslated by Google
Response from Property: Dear Mr/s. Sherly, Warmest greeting from The Mutiara Jimbaran Boutique VillasThank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. ps : to keep updating information and promo kindly follow us on instagram @themutiarajimbaranSincerely,Management
Guest User
Four Bedrooms Villa
Checked in Sep 2024
Travel with friends
2 Reviews
4.8/5
Amazing
Posted on Sep 28, 2024
It is more suitable for several families to stay together. The cost is low, but the sound insulation is a little worse. I am easily awakened when sleeping at night. The swimming pool is my favorite. It is so big and the water is comfortable.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran Villas It always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. Rest assured regarding the noise we will share with the related department and team members for their awareness We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.Sincerely Management
Guest User
Three Bedrooms Villa
Checked in Apr 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
It's very beautiful and comfortable. The housekeeper keeps it very clean, the swimming pool is also very clean, and the room is large and comfortable. I have already planned to stay here again next time I go to Bali.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran It always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.Sincerely Management
Anonymous User
Three Bedrooms Villa
Checked in Aug 2023
Family
40 Reviews
2.5/5
Posted on Aug 9, 2023
The location of the hotel is embarrassing, the surrounding area is desolate, the room facilities are old, there are cockroaches, mice and spider webs, there are bats in the atrium living room at night, every morning there is a pile of bat poop next to the sofa 💩, breakfast cannot be added at the price on the website, need To order a meal, it costs about 39 yuan a noodle, plus 10 yuan service charge. The overall feeling is not very good, but the yard view is still ok, and having an independent swimming pool is a plus.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Greetings from The Mutiara Jimbaran Boutique Villas , Thank you for choosing us as your preferred resident for your holiday in Bali. We are sorry that you received discomfort things during your stay at our villa. We realized how unpleased you were getting an inconvenience during your stay It has come to the management attention in which the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again. Sincerely, Management
Guest User
Four Bedrooms Villa
Checked in Jan 2024
Family
32 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
Rich breakfast and great swimming pool
Original TextTranslated by Google
Response from Property: Dear Our Valuable GuestWarmest Greeting From The Mutiara Jimbaran Boutique Villas Thank you for taking time writing us a sweet review regarding to your recent stay.We have shared with all the team member that you're enjoyed your stay with us and, in return, we all are happy to have achieved it. Everything were done by default and it is our culture at The Mutiara Jimbaran to pay extra attention to guests' need. It would be an honor for us to welcoming you back with the same experience as you had before.SincerelyManagement
Widi
Three Bedrooms Villa
Checked in Apr 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2023
It is very pleasant to have a vacation in this villa because the facilities are all complete, the cleanliness is maintained and the location is quiet. I recommend it as one of the best villas in Bali.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest greeting from Abi Bali Resort and Villa. Thank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We are open and listening all guest report and we will solved it with our best. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management
Shuang
Deluxe Suite With Shared Facilities
Checked in May 2024
Business travelers
6 Reviews
4.7/5
Amazing
Posted on May 22, 2024
The room is big, nice
Original TextTranslated by Google
Response from Property: Dear Mr/s Shuang Warmest Greetings From The Mutiara Jimbaran Boutique VillasIt always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran Boutique Villas, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.Sincerely Management
Rich.Wang🏀
Four Bedrooms Villa
Checked in May 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Dear Mr Rich Wang Warmest Greetings From The Mutiara Jimbaran Thank you so much for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay with us at The Mutiara Jimbaran. We're honored to have exceeded your expectations, and we look forward to welcoming you back for another exceptional stay in the future!Warmly,Ariawan & Team!