18 Suite Villa Loft at Kuta

Reviews of 18 Suite Villa Loft at Kuta

18 Suite Villa Loft at Kuta

Jl. Kartika Plaza Gg. Pudak Sari, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaSee Hotel Details
18 Suite Villa Loft at Kuta
18 Suite Villa Loft at Kuta18 Suite Villa Loft at Kuta18 Suite Villa Loft at Kuta
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1 night

Guest Reviews

8.5/10
Very Good
55 Reviews
Verified reviews
Location8.5
Amenities8.1
Service8.9
Cleanliness8.4
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Positive reviews(54)
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Awesome stay(15)
Friendly staff(15)
Great location(12)
Convenient location(6)
Negative reviews(1)
Anonymous User
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Feb 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on Apr 4, 2025
The location is really good because it is only ~10min away from the I Gusto international airport. ~ 7- 10min walk to Discovery shopping mall. Opposite to the mall, there is a affordable and decent seafood restaurant. Along the street from villa to discovery shopping mall, there are shops for souvenirs purchase, motor bike rental, exchange rate shops, mini marts, and shops to purchase mobile Sim card. Opposite the villa, there is a good cafe for coffee and pastries. The staffs of villa are friendly and approachable. They also understand simple English and able to cater to our requests and enquiries. The villa is clean, tidy, beautifully decorated internally and externally.and comfortable. We are happy with our stay in this villa
6/9
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review about your stay with us! We're thrilled to hear that you enjoyed the location of our villa, with its convenient proximity to the airport and Discovery shopping mall. We're also glad you appreciated the variety of shops, restaurants, and cafes in the area.We're delighted to hear that our staff were friendly, approachable, and able to cater to your needs. We strive to provide excellent service and ensure that our guests feel welcome and supported during their stay.We're also pleased to hear that you found our villa to be clean, tidy, beautifully decorated, and comfortable. We're proud of the effort we put into creating a warm and inviting atmosphere for our guests.Thank you again for your kind words and for choosing to stay with us. We hope to welcome you back again soon!Best regardsWanda
Guest User
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Nov 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Dec 15, 2024
The villa was lovely and clean. The pool was beautiful and staff were very friendly. The only negative was that 1 night there was lot of heavy rain and it came through the open bricks on the side of the villa, so the stairs cases up to both of the bedrooms became very wet and slippery.
Response from Property: Dear Valued Guest, First of all we would like to thank you for choosing our property on your holiday trip in Bali and also thank you for taking the time to share your experience stay with us. Glad to knowing that you were happy with our service and facilities provided during your stay except our bricks on the side villa that is open. We will follow up this issue to our Management. Thank you once again for your valuable feedback🙏🏻. We hope to have the opportunity to welcoming you back in the future for an even better stay, and if there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,18 Suite Villa Bali
Mohamed 1122
One Bedroom Suite With Private Pool (2 Storeys Floor)
Stay Date Feb 2025
Solo travelers
9 Reviews
6.0/10
Posted on Mar 30, 2025
Breakfast needs a big overhaul , I would not serve that , if you are going to serve rice then cook it fresh don’t serve cold rice from the day before , seriously need to take the mattress of the living room floor and put some couches or chairs .
Response from Property: Dear Mr. Mohamed,Thank you for taking the time to share your honest feedback about your recent stay with us. We apologize for the disappointing breakfast experience and acknowledge that our breakfast service needs improvement.Regarding the rice, we understand that it may have been served cold and hard. We would like to explain that our buffet uses a chafing dish with a heating element to keep the food warm. However, it's possible that the rice may have been overcooked or not stirred properly, resulting in a hard texture. We will take steps to ensure that our rice is cooked fresh and served hot. We also appreciate your suggestion to replace the mattress in the living room with couches or chairs. We will consider this feedback and make necessary improvements to enhance the comfort and amenities of our living areas.Thank you for your constructive feedback. We hope to have the opportunity to welcome you back again soon and show you the improvements that we have made.Best regards,Wanda
Guest User
Deluxe Room
Stay Date Sep 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Oct 21, 2024
Great stay! Room is clean and staff is extremely friendly. Highly reccomended!
Response from Property: Dear Valued Guest,Thank you for taking your time to share your experiences during your stay at our property. We are very happy to know that you are very satisfied with the service and cleanliness of the rooms. We really look forward to welcoming you back with your family in the future. Once again, thank you very much.Have a blessed dayRegards,Wanda
singhdeepak
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Feb 2025
Family
1 Reviews
7.5/10
Posted on Apr 2, 2025
Nice location but poor service. Room service wasn't the best, always forget to fill the toilet rolls, sugar, coffee etc.. The fan stopped working the second day and they have provided a portable fan which was broken too. The TV wasn't working properly in the main bedrooms. Charged me for someone else's drinks at check out time, the only reason I paid for it was because I was running late to the airport. Lots of lizards and rats in every room. I wouldn't stay in this place ever again 😔
Response from Property: Dear Mr. SinghDeepak,Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the poor service and inconvenience you experienced during your stay.Regarding the room service, we regret that we forgot to replenish essential items such as toilet rolls, sugar, and coffee. We will ensure that our staff is more attentive to these details in the future.We also apologize for the issue with the fan and TV in your room. We have since taken steps to repair and maintain our facilities, including the fan, to prevent such issues from recurring.Regarding the bill, we would like to clarify that we only charge for consumed items. We do not charge for unused or unopened items. We apologize for any confusion or inconvenience caused during check-out.We take all feedback seriously and are disappointed to hear that you encountered lizards and rats in your room. We have a pest control program in place and will increase our efforts to prevent such incidents in the future.Once again, we apologize for the disappointing experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Wanda
Aravindan
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Nov 2024
Family
3 Reviews
7.5/10
Posted on Dec 27, 2024
Stayed at this property for 3 nights and very satisfied with the Villa with Private Pool. We stayed in a Villa that has a large living room with a toilet on the ground floor, Master bedroom with bath tub on the 1st floor and another bedroom on the 2nd floor with shower. Bath rooms are well maintained and very clean which is comforting. The only downside we had was the hot water shower mixer which was difficult to maintain a warm water temperature (Yes, we had to use Warm water as it was raining heavily during our stay) and suddenly the hot water was pouring out scalding hot in the shower. Other than this , a beautiful villa for a family or group of friends. Access to the Villa is on a narrow street from the main road and if you are driving yourself, it could be challenging as street is really narrow. Parking is also not spacious and we would have to leave the car keys with the reception. Getting in an out of the street to the main road is a daunting experience as a few times I was stuck getting onto the main road since another vehicle was trying to get into the street so either one had to reverse to let the other go. Greenery around the villas are so pleasant and overall cleanliness is also pretty good. Breakfast selection is pretty basic but plenty of restaurants around on the main road so we were able to get through. Would certainly consider staying at this property in future but without the car!
Response from Property: Dear Mr. Aravindan,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at the villa and appreciated the services and facilities we offer. Your feedback is truly valuable to us. We also appreciate your comment regarding the living room. As the area is designed as a semi-open space, we do not have air conditioning in that section to maintain the natural ambiance and airflow. And also we noted for the parking area. However, we understand how important comfort is, and we will certainly consider your suggestion as we continue to enhance our guests’ experiences. We hope to welcome you back soon for another relaxing stay. And if there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,18 Suite Team
Ida Ayu Diah Ryantika
Deluxe Room
Stay Date Feb 2025
Family
2 Reviews
9.0/10
Great
Posted on Apr 2, 2025
Second time stay di sini, overall was very good, staff friendly 🤩
Response from Property: Dear Mrs. Ida Ayu Diah Ryantika,Thank you for choosing to stay with us again! We're thrilled to hear that your second stay was just as enjoyable as your first. We're proud of our friendly staff and glad to hear that they made a positive impact on your stay.We appreciate your loyalty and look forward to welcoming you back again soon! If there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Best regards,Wanda
Anonymous User
One Bedroom Suite With Private Pool (2 Storeys Floor)
Stay Date Sep 2024
Couples
2 Reviews
9.5/10
Amazing
Posted on Nov 2, 2024
Service super good. Location is near to the airport, which is no need to rush after landing/flying to airport. Everything was good, environment nice and clean. Just the food can be improved, because all the food are tasteless
Response from Property: Dear Valued Guest,First of all we would like to thank you for choosing our property on your holiday trip in Bali and also thank you for taking the time to share your experience stay with us. Glad to know that you were happy during your stay here with us. And we are hoping to have the opportunity to welcome you back in the future♥️Warm regards,18 Suite Team
Sharleeh
Deluxe Room
Stay Date Jan 2024
Couples
3 Reviews
9.5/10
Amazing
Posted on Feb 20, 2024
Excellent location in Kuta. Within close distance to all the malls. The rooms are gorgeous! The staff were kind and helpful and attended to our requests. I recommend the upgraded rooms with private pool and bath tub!
Response from Property: Dear Mr./s Sharleeh,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali.And thank you for your kind review. We truly appreciate your review about our service and facilities.We look forward for your next arrival in our villas.Sincerely yours,18 Suite Team
Guest User
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Jan 2024
Family
8 Reviews
9.0/10
Great
Posted on Feb 16, 2024
We stay here for the first 2 nights of our Bali trip, it's very close to the airport so very convenient for us due to mid night arrival time. I love the location of the villa, the staff are very welcoming and friendly. They deliver breakfast to the room, which is a great service for us. However, the room may be a bit old which requires some refurbishment. Other than that, it's worth the money.
Response from Property: Dear Valued Guest,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali. And thank you for your kind review. We truly appreciate your review about our service and facilities. We will be sure to let our staff know for this review, and will make an improvement in the future. We look forward for your next arrival in our villas.Sincerely yours,18 Suite Villa Team
Hareesh GANAPATHY
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Jan 2024
Family
2 Reviews
9.5/10
Amazing
Posted on Feb 12, 2024
Fantastic place for family stay together, especially the indoor pool villa one! Good staff, clean amenities and overall good service.
Response from Property: Dear Mr./s Hareesh Ganapathy,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali.And thank you for your kind review. We truly appreciate your review about our service and facilities.We look forward for your next arrival in our villas.Sincerely yours,18 Suite Team
Lovelynn A.
One Bedroom STAR Private Pool Villa (Ground Floor)
Stay Date Dec 2023
Couples
16 Reviews
9.0/10
Great
Posted on Jan 30, 2024
Everything is good as previous stay. Love the ambience and hospitality. Conveniently located in Kuta. We had the most amazing stay. The staff are friendly and attentive.
Response from Property: Dear Mr./s Lovelynn,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali. And thank you for your kind review. We truly appreciate your review about our service and facilities. We look forward for your next arrival in our villas.Sincerely yours,18 Suite Team
Guest User
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Apr 2024
Family
4 Reviews
6.5/10
Posted on Jun 1, 2024
nice to stay in kuta
Response from Property: Dear Valued Guest,Warmest Greeting from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali and thank you for your kind review. We truly appreciate your review about our service and facilities. Its definitely a constructive input for us regarding our service and product. We will discuss it to our management and will improve it so our guest will be enjoy stay with us. We look forward for your next arrival in our villas.Sincerely yours,18 Suite Villa Team
Guest User
One Bedroom Suite With Private Pool (2 Storeys Floor)
Stay Date Nov 2023
Couples
1 Reviews
6.0/10
Posted on Jan 1, 2024
Doesn’t allow us to check in earlier despite villa was vacant as they charge hourly for checking in early. Villa cleanliness was average, pool filters doesn’t seem to be working very well, dead flies and mosquitoes were flooded in the pool, lightings was abit dark in the room. Aircon started leaking water on our second night stay.
Response from Property: Dear Valued Guest,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali. And thank you for your kind review. We truly appreciate your review about our service and facilities. We will be sure to let our staff know for this review, and will make an improvement in the future but please to inform you that our check-in time is 14.00PM and early check-in process is based on the availability room on the day and chargeable due to we must to block the room one day before. We look forward for your next arrival in our villas.Sincerely yours,18 Suite Villa Team
mistafa
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Stay Date Jul 2023
Travel with friends
1 Reviews
8.5/10
Very Good
Posted on Sep 2, 2023
Good hospitality, overall all good 👍🏻
Response from Property: Dear Mr./s Mistafa,Warmest greetings from 18 Suite Villa Loft Kuta,Thank you for choosing our property on your holiday trip in Bali. And thank you for your kind review. We truly appreciate your review about our service and facilities. We look forward for your next arrival in our villas.Sincerely yours,18 Suite Villa Team