Jl. Raya Kedewatan, Br. Tanggayuda, Kedewatan-Ubud, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
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Ashoka Tree Resort at Tanggayuda Guest Reviews
3.6/5
68 Reviews
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Verified reviews
Location3.5
Amenities3.6
Service3.7
Cleanliness3.6
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All reviews(68)
Positive reviews(31)
Reviews with photos/video(11)
Great service(5)
Negative reviews(17)
Guest User
Deluxe Room With Balcony And Pool View
Checked in Apr 2024
Couples
1 Reviews
1.0/5
Posted on May 8, 2024
all i wanted to say , avoid this fake resort at all cost !! you just wasting your money! the room had so many ants, we requested our room to get clean since in the morning but they didn’t do it till i got back , breakfast juice was just a syrup mix with water , poor standard of breakfast! room had a problem with the curtains, bed sheets dirty asf ! asking for pool towels arrived 3 hrs later , very bad services !
kinut
Superior double Room with Garden View
Checked in Mar 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Apr 10, 2024
Hi.. I love the location very much because it's been surrounded by nature. When u get up in the morning u can hear the bird chirping.. Having breakfast with the forest view & can get massage spa especially after a whole day ubud tour.The hotel staff is really friendly & helpfull.. Only one particular thing im not happy with the item in hotel room.. No soap, no hairdryer no cap bathrope as mention when I book in the apps.. I need to call reception to get it & when I ask for 1 pillow extra .. The said there's a group of guest coming so we can't but there is few room is no guest..overall every is good...
Josef & Chuleeporn
Junior Suite Balcony with Pool View
Checked in Jan 2024
Couples
78 Reviews
4.5/5
Great
Posted on Feb 11, 2024
We extended one more night in a room with balcony. The room was prepared early at 10:00 and we could move after breakfast. We had a balcony room in the third floor with a nice view to the garden, Swimmingpool and the area around with palmtrees. We took a delicious dinner. The stuff was very friendly and served us very well. They fulfilled any wish we ever had. We had a good breakfast and We could check out late at 1pm. Thank you so much for the nice stay. We recommend this hotel as a quiet and nice hotel.
Josef & Chuleeporn
6/7
CC PONG
Deluxe Room With Balcony And Pool View
Checked in Aug 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
Good for adventure
MUHANNAD BIN NUHAIM
Deluxe Room With Balcony And Pool View
Checked in Apr 2024
Family
8 Reviews
3.7/5
Posted on May 10, 2024
Nice , good
Anonymous User
Superior double Room with Garden View
Checked in Mar 2024
Couples
17 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
Good, good room, cool air conditioning, no bailiffs, food service delivered to the room, good service, able to speak English, anyone coming to Bali Ubud, I recommend it.
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6/7
Ketut
Two Bedroom Pool Villa
Checked in Mar 2024
Family
6 Reviews
4.2/5
Very Good
Posted on Apr 14, 2024
Good facilities, good service, breakfast needs more variety, check-in preparation needs to be improved so that at 14:00, the room is ready.
The WIFI in room 201 needs to be repaired, the cable is broken
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Guest User
Deluxe Room With Balcony And Pool View
Checked in Jul 2024
Travel with friends
3 Reviews
1.5/5
Posted on Aug 24, 2024
It was a disastrous stay in this hotel. To start our stay off right, they gave us the wrong room, it was awful. We changed rooms 3 times, they were unhygienic, dirty sheets... and so on. Lizards come into your rooms and get into your things! The staff is nonchalant, not very welcoming. The rooms are not cleaned on time, it was up to us to tell them to clean the room. The breakfasts are not great either... nothing is fresh apart from the waffles. To conclude, it was a nightmare!!!
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Tatiana
Superior double Room with Garden View
Checked in Mar 2024
Couples
24 Reviews
3.7/5
Posted on Apr 30, 2024
Not a bad hotel, but in need of renovation. the rooms do not correspond to reality (there was no kettle, no slippers (the bathroom smelled of dampness and smell from the toilet..(The area is not bad, 2 swimming pools, but also tired)
The service is good here 5)
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Guest User
Superior double Room with Garden View
Checked in Mar 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
An excellent hotel with beautiful and well-kept grounds and a good cafe.
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MUFASSA
Superior double Room with Garden View
Checked in Mar 2024
Couples
6 Reviews
4.2/5
Very Good
Posted on Apr 15, 2024
Always well received in ubud
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estrelita desiree
Superior double Room with Garden View
Checked in Aug 2024
Solo travelers
50 Reviews
3.5/5
Posted on Sep 17, 2024
okok aja
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Muataz
Superior double Room with Garden View
Checked in Oct 2024
Couples
14 Reviews
4.7/5
Amazing
Posted on Jan 14, 2025
مكان جميل جدا
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John L
Checked in Aug 2024
Couples
2.0/5
Posted on Sep 23, 2024
It was all a disaster from day one. Someone somewhere had lost our booking so we ended up in what was described by a manager as the lowest value room despite also saying it was what we had booked, the 'superior garden room with views of the pool and garden'. In reality it had a view of an alley and a few plants. Whilst the original problem (not having a room) was being sorted, we were told to go for a drink at the restaurant. All we wanted was a coke and beer, simple right. Not so simple when the place doesn't have an alcohol license. Supposedly it was being renewed. The room smelled musty and of drains and wasn't cleaned unless you asked. That said it was cleaned very poorly and little effort put in. As said in other reviews the sink and bath were badly stained and looked dirty. The shower screen likewise. They were definitely in need of replacement. The shuttle which was advertised, ran once a day took you into Ubud but didn't do a pick up. The evening meal we had was not great and we didn't eat there again although the resort next door did a smashing meal and has an alcohol license. We didn't find the staff as unhelpful as other reviews have said and they did fix the aircon (leaking) as quickly as they could. Overall I cannot recommend this resort to anyone despite its lovely setting.
Gurleen_k_a_u_r_A
Checked in Jul 2024
Family
1.0/5
Posted on Aug 31, 2024
Absolute disaster this soo called resort is super old and is in dier need for renovation. Firstly the two girls at reception need to learn the meaning of hospitality, anything and everything you ask them the ans is NO!!!!! They need to learn how to behave with the customer and not to talk in Balinese and ridicule them. The location is the worst no street light it gets super deserted by 7:30 pm. There is no gym. No services. Nothing don't know how they call themself a resort! Snakes, lizards,ants you name it they had it. Old stained wc n bath tub they dnt even make an attempt to clean it simply say it's old and will look like this only even if we cleaned it.. dnt waste your money staying here. Management plz teach some basic ethics and manners to your reception staff. Oh yes they claim they have a shuttle service three times a day also a lie. You have to place your break fast order by 11 pm for the next day coz even when they are at full capacity it is not an buffet breakfast. Worst experience in ubud
Response from Property: Dear Gurleen, Warmest greeting from Ashoka Tree Resort Thank you for taking your time to share your experience during your stay with us. Thank you for the feedback regard our service and resort. We sincerely apologize for any inconvenience happened. For sure we will investigate this case and identify the issue and will improve our service and our facility. Since our resort located close to lush of trees and natural environment created the calmness and relaxing atmosphere in Ashoka Tree Resort, however we also have the challenge about insects and some animals that might not common for some of our guest, to overcome of this matter we try our best to prevent any pest around the guest room by regular scheduled fogging and maintain our garden area. At the moment our shuttle service to Ubud depart at midday every day and for breakfast order can be done in the Front Desk or directly to our Restaurant and our breakfast is indeed set menu. With the new management we are believe on the progress to give a better quality of services to all of our costumer based on the feedback received. Once again thank you for your review and please allow us to serve you again in the near future to make up for the previous experience. Warmest Regards Ashoka Tree Resort Family om@ashokatreeresort.com