Astera Resort Canggu by iNi Vie Hospitality

Had a great time at Astera! We initially only booked for three nights but ended up extending as we liked it so much. It's close enough to all the great coffee shops, restaurants and party spots while also being on the outskirts and not too noisy. The staff were always friendly and kind and the villa has good western and Chinese breakfast options. The room was spacious and clean and would definitely stay there again!

I would like to express my gratitude for the exceptional service provided by the hotel reception staff during our stay in Astera Resort Canggu. When we encountered a problem with our room, the staff was quick to assist and went above and beyond to ensure that we had a memorable and comfortable experience. They not only resolved the issue promptly but also upgraded us to a more luxurious room for the remainder of our vacation. We highly recommend this hotel to anyone looking for a memorable and delightful stay in Bali.

Really disappointed with the management of hotel and trip.com.. booked this stay for my wedding anniversary I received the wrong room.. I booked the smart one bedroom villa, however the hotel claims that they received the reservation as one loft bedroom villa..I paid more for the smart one bedroom villa.. they hotel management asked to me to settle this issue with trip.com.. informed trip.com and they told me no error on their end the correct room was reserved..so I went back to the hotel management and they said they have evidence of the room reserved.. All I’m asking for is refund for the price difference, even I never get to stay in the room I booked I’m fine with it.. it’s really frustrating we came to Bali to have relaxing time for our anniversary but ending being super stressed up with this issue.. The room aesthetic wise looks nice however the hygiene was very bad.. the hot tub filled with tiny bugs went we arrived.. the shower rain has water stain all over and the shower knob was so rusty you can’t even turn on the shower.. the management was so bad I requested for a slightly late check out timing 1pm since my flight was in the evening and they refused my request.. which made me to rush my check out for the stay.. if you want complimentary service pls don’t book this hotel cause everything they charge even simple room decoration they overcharge..

Great location and stay. Bed sheets could be cleaner though.

This was a very aesthetically interesting pleasing hotel with really nice staff who are kind and helpful. However some things as advertised online were not right. (1) big pool as advertised (2) no free shuttle as our room rate suggested we still had to pay for that. The staff are nice I think the hotel just needs a little updating. However the Spotify is really lovely and the TV and location is very far from the airport but still nice & close to the Canggu central areas.

Nice hotel, clean, close to the attractions, spacious rooms and good staff. The 2 floors room was really beautiful and fun. Recommend for families and couples.

Awesome place to stay, we had wonderful time. need bit more cleaning other than that, everything is good.

first thing that they haven’t mentioned while booking is they will take 500000 IDR as security money from you and will refund when you checkout so please keep in mind as this charged me a transaction fee from my card. Second the service was not upto the mark like sometime i have to call twice to get my bottle fill with water.

Great stay ! Such friendly staff as well and beautiful location