Hotel Indigo BALTIMORE DOWNTOWN by IHG

A very bad experience. We booked a deluxe king-size bed, but were given room 414, facing the patio. The air conditioner unit was right across from the window. We quickly went downstairs and requested a change to room 825, at the end of the hallway, also facing the patio. The room reeked of alcohol. We arrived at the hotel in the early morning, and the parking lot across the street, which cost $14 a day, was closed. Valet parking was $30. They said they would text us to retrieve our car that morning, but we never received a text. The breakfast voucher included in the room was not given to us at check-in, so we had to order it ourselves that morning. Breakfast was made to order and was slow, so if you're in a hurry, you'll have to come down early. I didn't feel any service at all; you get what you pay for. We were staying on a last-minute basis, and I just checked with friends. The area is unsafe, and we experienced strong censorship. Choose carefully.