Co.Living Hostel Bandar

This hostel is a joke. 1. During my booking, I've added a note of late night arrival due to flight time. 2. On the same day at 12.45pm I texted them to know the procedure to check in. They have requested my passport copy for check-in purposes. Sent them the copy, but no reply on the instructions for check-in. 3. Texted them at 8.40pm to check again, they requested to know which branch I am staying at. (I've provided my identification to them, they couldn't check in their system?). Replied them, but no further response from them. 4. Arrived at 12.00am in front of their hostel, texted them again but no reply. Rang the bell multiple times, another traveller came down to open the door to let me in. 5. Used Trip.com's internet call service to try to reach out to the hostel, no response. 6. 12.30am contacted Trip customer service to get help, as the room I booked has no key hanging in front of the door (got the info from another traveller they hang the room's key on the door itself for self check-in. I wouldn't want to just barge into the room, what if there is someone else occupying it? Considering all the things happened and they are so unorganised ). 7. 1.15am Trip told me that they have also tried to contact the hostel but have no response. 8. In the end, I slept on the common area sofa like a refugee. 9. 8.30am the hostel finally sent me the check-in procedure, which by the time I had left the premises already. I know it's a hostel (& cheap), but still, could you be just a little more organised? I've been to other hostels whose services are tip-top (some even better than a hotel). Applied for a refund, the hostel did not respond to my request.

Good location very close to the BSB Bus station and good access to the airport via public transportation number 23.. the place is very neat and well maintained

My flight was late and I arrived at the hotel at around 1 a.m. And the entrance door was closed so I called the hotel manager and he answered the phone but he didn’t listen to my situation and he hung up the phone. After that, I recalled him, but he didn’t answer the phone after that. In the end, I couldn't stay at this hotel.

Thank you the staff so much for picking me up when I was simply feeling down about "still" having to walk more than 20 kilometers in the pitch dark (No local buses then, unfortunately.) from Serasa Port. I had no local bills for taxis yet. It was what could I say... a thundering weather as well. After arriving in their car, they even offered me some drinks, oh my... for free. They went... I had such blessing beverages.

the place is strategic, however the bed is so uncomfortable. overall i can only give 4/10

The staff is very helpfull and the facilities is ok. The location at the city center so we can go anywhere easily.

I booked this place because I had 12 hours of a transfer and wanted to have a shower before my next flight, also I needed to drop my luggage and have a nap for a few hours. The bathroom was terribly dirty, there were full of ants on the toilet seat so I even couldn’t use it at once, so needed to use toilet at the shopping mall nearby, it was much cleaner than the property. Luckily I have a priority pass so I could have a shower at the airport lounge so I could get on the plane with clean body but otherwise I needed to go to the office with dirtiness after the long flight. Also the owner told me that he had a car and he can drive to the airport for $10 that is as same as the Dart, so I asked him to do so at 10pm. He told me to leave the property much earlier than 10pm and there was a different driver outside. I was already suspected him as what the owner said was totally different. In the end, the driver asked me extra money in spite of he had already received the fee from the owner. Of course I refused it but he started to say things that didn’t make sense, that made me so annoyed. I highly recommend not to trust what they offer you and simply call a car via Dart app to avoid this annoying situation.

Location is good, and the rooms are clean.　You can get along with guests from many countries.