Centara Hotels in Bang Lamung

I have serious questions on the integrity culture of this hotel. When I was checking out they said “everything is complete” without returning my security deposit money. When I reminded them about it, they asked for the receipt. Unfortunately, I left the receipt in the room. They innocently said that they don’t have a copy of it! (That means if I fake a receipt for any money they would just give it to me!) Unbelievably unprofessional attitude. Rest of the things in the hotel was alright. Except, their bathroom comes in 3 parts. Toilet is a clumsy room, bathroom is a little glass square and bathroom sink is in the room. I will never return to this hotel only because of their unprofessional behavior.

Nice rooms with extremely comfortable beds Amazing Stay 🤩 and super wow. The room small but comfortable and very clean. I briefly stayed at this hotel after a nip and tuck and I have to say the beds are extremely comfortable and the hotel is very clean. I was hesitant to stay here because it’s a 3 star but it should definitely be at least a 4 star for cleanliness and comfort. I would stay here again.

First and last experience of Centara hotels - complete ripoff . Has to be one of the worst managed 4 star hotels ever been to. Checkin 3pm, loads of guests waiting in lobby area to checkin, receptionists all over the place-headless chickens. Seemed to be mainly young girls/early twenties with very little experience at reception and were under a lot of pressure, it was complete chaos with a woman called Noon, in charge. Majority of clientele either elderly western men and their new Thai girlfriend or groups of young Indian men with a lot in each room. Extremely noisy hotel, didn't get much sleep, breakfast very bland and poor quality, that is unless you like Indian food at the Indian breakfast on the 2ndfloor. Surplus Indian food also served at breakfast downstairs. Very little and bland Thai food. Even the fruit had no real flavour. Poor quality tea and coffee etc. The problem at this hotel they are very focussed on cleanliness and serving things at the right temperature etc, receptionists wearing fully vaccinated covid badges and all crazy rules and regulations, that the flavour,standard and quality is sacrificed. Reminded me of 4 star hotels in India. This is clearly their market, and if you want an unpleasant vibe, with rundown rooms and broken fixtures and fittings all over the place, you will love it here! Pool area very small and again everything disorganised. Unless you want a Thaigirl friend or to join loads of young single Indian men, stay elsewhere. Nothing like Thailand. Whole place needs new management ,and a complete refurbishment and probably a name change aswell. If you are an Indian tourist and want to feel like you are back home you'll love it!! Just see who leaves the positive reviewson tripadvisor and you soon get a realistic feel...

the front Desk is nice and kind. breakfast is average. not bad. location is the weakest link of this hotel. you have to walk 10min to main street and it's not in walking distance to Beach road

this place is my favorite i will surely comeback here the hotel is a luxury type but the price is afordable .. and the hotel is near jomtiem