This stay was quite disappointing. The property does not have proper measures in place to ensure guests check out on time, which caused delays in housekeeping. As a result, I had to wait approximately 3 hours past the scheduled check-in time before I could access my room, which significantly disrupted my plans and convenience. According to the housekeeper, the previous guest checked out late, so the room could not be cleaned on time.
In addition, there were many flies inside the accommodation, which was quite disturbing and made the environment uncomfortable. Furthermore, the only way to contact the property was via WhatsApp, and the response time was very slow, making it difficult to get timely assistance.
Overall, the management and service are not professional. Improvements are needed in checkout management, cleanliness, and communication channels to provide a better guest experience.
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这次入住体验令人失望。该住宿没有有效措施确保住客按时退房,导致清洁工作延误。因此,我实际入住时间比规定的入住时间晚了大约3个小时,严重影响了我的行程安排和体验。根据清洁人员的说法,前一位住客延迟退房,导致无法按时清洁房间。
此外,房间内有很多苍蝇,令人困扰,整体环境也不够舒适。另外,住宿方仅通过WhatsApp提供联系渠道,而且回复非常缓慢,导致问题无法及时得到解决。
总体来说,管理和服务不够专业。建议改进退房管理、清洁卫生以及沟通渠道,以提升住客的整体体验。