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The Capitol Guest Reviews
3/5
77 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.0
Amenities3.0
Service3.0
Cleanliness3.0
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All reviews(77)
Positive reviews(32)
Negative reviews(42)
Guest User
Checked in Invalid Date
Other
3.0/5
Posted on Nov 11, 2024
The stay at the capitol, bangalore was not worth the money at all. The infrastructure was very old and unclean, food was not upto the mark. Tv was not working. Poor management and service. Not recommended.
Guest User
Checked in Invalid Date
Family
1.0/5
Posted on Oct 7, 2024
This is supposed to be a 4 star hotel. It's not even a 2 star hotel. We had arrived at 1 am after a long international flight. The whole hotel lobby was is darkness. There was 1 receptionist and another person sleeping on the lobby sofa. There were no falilities open. No room service. All facilities close at 10. 30 pm. The how is it classified at a 4 * property. Next we enter the room. It's absolutely filthy. The toilets were full of grime. I could go on and on about the terrible experience. I called mm t at 1 am but they were of no help
Guest User
Checked in Invalid Date
Other
5.0/5
Outstanding
Posted on Oct 1, 2024
The location of this hotel is great. Their service is very good. Food is also good. But the hotel requires renovation and the furniture should also be replaced by new furniture. What they have now is very old. Overall it was a comfortable stay. I will definitely book this hotel again whenever i am in bangalore.
Guest User
Checked in Invalid Date
Other
1.0/5
Posted on Sep 28, 2024
Very basic hotel - no plug around the table near bed. Requested for an extension board wasn’t given till the 3rd day of my stay. Food is pathetic. Room service is pathetic.
Guest User
Checked in Invalid Date
Other
2.0/5
Posted on Sep 27, 2024
Terrible service, ill-maintained rooms, below average food quality, and lack of adequate staff. Avoidable!
Guest User
Checked in Invalid Date
Other
3.0/5
Posted on Sep 25, 2024
Not as expected, service and food is not as per 4 star and rates. Property is old and is not equipped with latest requirements. Wifi, intercom, hot water etc have issues. Staff is less but cooperative.
Guest User
Checked in Invalid Date
Couples
1.0/5
Posted on Sep 25, 2024
None of the taps in washroom working properly, jet spray wasn’t working and bed was so pathetic, it was making noises i couldn’t get a peaceful sleep, when i raised a complaint about all these things to hotel management non of them were attended my complaint, such a pathetic customer service.
Guest User
Checked in Invalid Date
Other
3.0/5
Posted on Sep 22, 2024
Weekend stay at capitol. Convenient location, food was good. Service was slow, room was shabby. Water flow was a trickle ( shortage. Maintenance has to be improved.
Guest User
Checked in Invalid Date
Other
3.0/5
Posted on Aug 26, 2024
The hotel ambience is good. Rooms are decent. Can improve on mattress quality. Food is ok and expensive.
Guest User
Checked in Jul 2024
Other
3.0/5
Posted on Aug 1, 2024
Hotel was smelling bad. Lift is stinking. Breakfast spread is average when compared with hotels in that league. I don't recommend stay here
Guest User
Checked in Jun 2024
Other
1.0/5
Posted on Jul 23, 2024
One of the most non maintenance hotel rooms. Very bad smell across the room and common areas. Very bad service by charging 110 for a 1 litre mineral water bottle.
Guest User
Checked in May 2024
Solo travelers
2.0/5
Posted on Jun 24, 2024
Cocroches in the room. Breakfast was not good. Food quality went down. Furniture is broken. Door was not locking from inside, and i found it was not good as i felt unsafe to stay like that, so i changed the room, but then the safety chain was not there. I demanded, then they put it.
Guest User
Checked in Apr 2024
Other
3.0/5
Posted on May 18, 2024
Property is good. But not maintained well, everywhere cackroaches. Bathroom fittings are very old and not functioning well
Guest User
Checked in Apr 2024
Other
2.0/5
Posted on May 16, 2024
The airconditioner was not working properly and they could not do anything about it. The ambience is good but due to no proper airconditioner this gives a bitter taste for travel-ling to work or for holidays with family.
Guest User
Checked in Apr 2024
Solo travelers
1.0/5
Posted on May 7, 2024
This is the worst hotel. Acs are not working at all even at peak summer season. Tv washrooms etc are also not properly working.