Reviews of Best Western Ratchada Hotel

Response from Property: Dear Josef K,Thank you very much for choosing Best Western Ratchada Hotel and for sharing your wonderful feedback. We are delighted to hear that you enjoyed your two-night stay, appreciated the cleanliness of your room, and found our service excellent. It is great to know that you enjoyed our breakfast variety and the convenience of our facilities, including the in-room safe and the view from your room. We have noted your kind suggestion regarding the mini-pastries as our pastries are freshly prepared and provided daily, we will ensure to further improve their quality and freshness for our guests’ satisfaction.As part of our commitment to minimizing waste and supporting sustainable practices, we provide certain amenities such as dental kits and other toiletries upon request. We truly appreciate your understanding of our efforts while we continue to ensure every guest’s comfort and satisfaction.You will find the Phra Ram 9 MRT Station just a short stroll away. On your next stay, our Front Desk team would be delighted to show you a convenient shortcut to make your journey smoother and more comfortable.Thank you once again for your thoughtful comments. We look forward to welcoming you back to Best Western Ratchada Hotel soon for another enjoyable and memorable stay.Yours sincerely,Best Western Ratchada Hotel

Response from Property: Dear JKNATE, Thank you for choosing Best Western Ratchada Hotel and for sharing your feedback.We are delighted to hear that you enjoyed many aspects of your stay, including our facilities, cleanliness, location, and service. Your satisfaction means a lot to us. We do apologize for the inconvenience caused by the unstable warm water in the bathroom. Please rest assured that we have shared your feedback with our engineering team to resolve this issue promptly.Thank you again for your valuable comments. We look forward to welcoming you back to Best Western Ratchada Hotel and providing an even better experience on your next visit.Yours sincerely,Best Western Ratchada Hotel

Response from Property: Dear Jacklyn Tay Tsae Pyng,Thank you for staying with us at Best Western Ratchada Hotel and for taking the time to share your feedback.We are pleased to hear that you enjoyed your stay, especially the spacious and comfortable "Family Room", which is perfect for a group of four or a family. We are also glad that you appreciated the cleanliness and our convenient location near a variety of local food options, a great way to experience the neighborhood’s authentic charm.We have also taken note of your ratings for facilities, service, and surroundings, and we will continue working to enhance these areas for an even better guest experience.We truly appreciate your kind words and look forward to welcoming you back to Best Western Ratchada Hotel in the future, whether for business or leisure. Until then, we wish you all the best.Yours sincerely,Best Western Ratchada Hotel

Response from Property: Dear Xiao Wei Gerald,Thank you for choosing Best Western Ratchada Hotel, and for taking the time to share your experience with us.We are delighted to know that you found our service, cleanliness, and breakfast to be enjoyable. It is always rewarding to hear that our team’s efforts have contributed to a pleasant stay.While our location may feel slightly off the main path, it offers a unique advantage "a peaceful stay with easy access to the city’s highlights just minutes away". From nearby local street food stalls to shopping centers and transport hubs like the Phra Ram 9 MRT subway station, we hope this provided you with a restful stay alongside convenient access to the vibrant energy of the city.Thank you again for your thoughtful feedback. We truly value your input and look forward to welcoming you back to Best Western Ratchada Hotel in the future.Yours sincerely,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you enjoyed your experience with us, and especially pleased that our outdoor saltwater pool and the respectful service from our team stood out during your visit. Your kind words mean a great deal to us, and it is always rewarding to know when our facilities and hospitality leave a lasting impression. While the surrounding area may vary in appeal, we hope you found value in the convenience of our location with easy access to shopping malls, local dining options, and the nearby Phra Ram 9 MRT subway station, making your stay more enjoyable and well-connected.It would be our pleasure to welcome you back in the near future. Thank you once again for choosing Best Western Ratchada Hotel. We look forward to seeing you again soon.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you for choosing Best Western Ratchada Hotel and for sharing your feedback with us.We are delighted to hear that you found your room clean and the bed comfortable. It is wonderful to know that our team was able to make your stay enjoyable, and your kind words will be shared with them. Your feedback is valuable as we continue to enhance the overall experience for our guests.Thank you again for staying with us. We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit for another comfortable and enjoyable stay.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and for choosing to stay at Best Western Ratchada Hotel.We are thrilled to hear that you had such a wonderful experience with us. Your perfect ratings across all categories truly mean a lot to our entire team. It is especially rewarding to know that you found our hotel clean and well-maintained, with particular praise for the cleanliness of our bathrooms.We are also delighted that our front desk team made a positive impression with their friendly and welcoming service. Providing warm hospitality and excellent guest service is at the heart of everything we do, and your feedback encourages us to continue striving for excellence. Your kind words motivate us to keep improving and ensure every guest enjoys a comfortable and memorable stay.Thank you once again for staying with us and sharing your experience. We look forward to welcoming you back to Best Western Ratchada Hotel soon, whether for your future leisure or business trips.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear M.Shifaf,Thank you so much for sharing your wonderful experience at Best Western Ratchada Hotel. We are delighted to hear that your stay was enjoyable and that our rooms, cleanliness, and spaciousness met your expectations. It is especially glad to know that our team made a positive impression with their friendly smiles and attentive service. Your feedback truly inspires us to continue delivering memorable experiences for all our guests.We look forward to welcoming you back to Best Western Ratchada Hotel soon for another enjoyable stay. Until then, we wish you all the very best.Warm regards,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you for choosing Best Western Ratchada Hotel and for sharing your wonderful feedback, as well as for giving us such high ratings.We are thrilled to hear that you enjoyed your stay and found our front desk team exceptional, friendly, and welcoming. It is also wonderful to know that you found your room clean, spacious, and comfortable, and that you felt the pricing offered great value. Your kind words will be shared with our team, and we are sure they will be delighted to know their efforts made a positive impression.We appreciate your comment regarding our location and the short walk to Phra Ram 9 MRT subway station. While it may take around 7-8 minutes on foot, many guests enjoy this brief walk as a way to explore the local surroundings and experience the charm of the neighborhood. Our hotel is conveniently close to Central Rama 9 and Lotus's Supermarket, with additional shopping and dining options nearby, which many of our guests enjoy.Thank you again for staying with us and for highly recommending Best Western Ratchada Hotel. We look forward to welcoming you back on your next visit and providing another comfortable and enjoyable stay.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear MartonK,Thank you for choosing Best Western Ratchada Hotel and for sharing your valuable feedback.We are delighted to hear that you enjoyed our authentic Bangkok location "Ratchadaphisek" and found the hotel easily accessible. It is wonderful to know that you appreciated the cleanliness of your room and the professionalism of our staff. Your kind words about our housekeeping team will surely be shared with them.Although we currently don't have a fitness room or sauna, we are glad that our outdoor saltwater swimming pool and in-room kitchen facilities helped enhance your comfort. We also noticed you didn’t have the chance to try our breakfast, and we warmly invite you to enjoy it during your next stay. We are confident it will be a great addition to your experience. Additionally, we are glad the internet service met your work needs.Thank you once again for your thoughtful comments. We look forward to welcoming you back to Best Western Ratchada Hotel on your future visits to Bangkok.Yours sincerely,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,"Sawasdee" and thank you for choosing to stay at Best Western Ratchada Hotel.We truly appreciate your kind words and are delighted to hear that you had such a positive experience with us. It is fantastic to know that our front desk team made you feel welcomed with their friendly and attentive service. We always aim to provide a high level of service and comfort, and we are thrilled to hear that you found it to your liking.We are excited to welcome you back on your next visit to Best Western Ratchada Hotel. Thank you once again for your feedback, and we wish you all the best until we see you again.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We are sorry to hear that your experience at Best Western Ratchada Hotel did not fully meet your expectations, and we truly appreciate you bringing these concerns to our attention.We understand that the location of the hotel and the surrounding area may not have been ideal for you, but we hope you found the area convenient, with easy access to shopping malls and local dining options.Additionally, we regret that you experienced issues with the hot water during your stay. Please know that we take such concerns seriously, and we will review this matter with the relevant team to ensure it is addressed promptly. We are however pleased to hear that you found our staff service satisfactory.Once again, we value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank you again for choosing Best Western Ratchada Hotel.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your recent experience at Best Western Ratchada Hotel. We are genuinely sorry to learn that your stay did not meet your expectations, and we appreciate you taking the time to provide your feedback.As a low-rise property located in one of the busiest and most vibrant districts of downtown Bangkok, we understand that the lively urban atmosphere may not suit everyone’s preferences. While many of our guests appreciate the area’s cultural character, convenience, and easy access to local attractions, we regret that it did not align with your expectations and contributed to your dissatisfaction.We would also like to clarify that at Best Western Ratchada Hotel, we strive to present our property as accurately and transparently as possible. If any misleading information has appeared on our website or third-party platforms, we will take immediate steps to correct it. Should you have noticed any specific discrepancies, we would be grateful if you could share them directly with us so we can address them appropriately.Your comments regarding noise levels, breakfast quality, and overall comfort have been shared with the relevant departments for careful review and improvement. While your experience is not reflective of the feedback we typically receive, we value every guest’s perspective as an opportunity to enhance our services. Our goal is to create a welcoming environment with genuine hospitality and care. We sincerely apologize that this was not reflected during your visit.Thank you again for your honest feedback. We hope to have the opportunity to welcome you again in the future for a stay that better reflects the standards we are committed to delivering.Yours faithfully,Best Western Ratchada Hotel

Response from Property: Dear Valued Guest,Thank you so much for your kind and thoughtful comments about your stay at Best Western Ratchada Hotel.We are truly delighted to hear that everything was perfect for you from the cleanliness of the rooms to the friendliness of our team. Your recognition of our staff’s kindness and willingness to help means a lot to us and will certainly be shared with the entire team.It is also wonderful to know that you enjoyed the comfort and cleanliness of your room, as well as the convenience of our location. We are proud to be situated near so many dining options, shopping centers, office buildings, and with easy access to public transport like the Phra Ram 9 MRT subway station. We are glad this added to the value of your stay.Your kind words are the best reward we could hope for. Thank you once again for staying with us. We look forward to welcoming you back to Best Western Ratchada Hotel in the future. Until then, we wish you all the best.Yours faithfully,Best Western Ratchada Hotel