Reviews of ZAZZ Urban Bangkok
ZAZZ Urban Bangkok
308, 1 Rama IX Rd, Huai Khwang, Bangkok, 10310, ThailandSee Hotel Details
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Guest Reviews
9.1/10
Great
216 Reviews
Verified reviewsLocation9.0
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(216)
Positive reviews(204)
Reviews with photos/video(42)
Clean and tidy(61)
Awesome rooms(46)
Great location(38)
Convenient location(17)
Too noisy(13)
Comfortable bed(10)
Friendly front desk staff(9)
Easy to get around(7)
Negative reviews(12)
Anonymous User
Z Room Non Smoking
Stay Date Jan 2026
Traveling with friends
1 Reviews
Outstanding
Posted on Feb 9, 2026
I really like the hotel. The locations is very strategic and near to siam square, chatuchak market, Pratunam and etc. the place look exactly same with photos they provide. Will repeat if i come to bangkok again.
Guest User
Z Room Non Smoking
Stay Date Dec 2025
Couple
1 Reviews
Outstanding
Posted on Feb 18, 2026
Really good for tourist who first time come
To bangkok ! Will come back again !
Olga Apostol
Z Room Non Smoking
Stay Date Feb 2026
Solo traveler
3 Reviews
Outstanding
Posted on Mar 28, 2026
A short but lovely stay 🤍 Clean, modern, and feels more luxurious than expected. The beddings were super comfortable—perfect for a good night’s rest. Loved the rooftop vibe too, such a nice spot to unwind in the evening. Great value overall, would definitely stay again.
Special mentioned to Miss Chertem ( F/O) for accommodating properly on my arrival.
Ricky_Lin
Z Plus Room Non Smoking
Stay Date Nov 2025
Solo traveler
5 Reviews
Great
Posted on Jan 8, 2026
Nice hotel~very clean and good service
Guest traveller
Z Room Non Smoking
Stay Date Jun 2025
Couple
3 Reviews
Very good
Posted on Jul 17, 2025
Very clean and modern. Good customer service, basic amenities upon request. Location is a little far from city centre though, need to Grab to most tourist attractions and malls. Hotel has a convenient Grab pick up/drop off area
Response from Property: Dear Guest Thank you for your kind and constructive feedback.We’re pleased to hear that you enjoyed the cleanliness, modern design, and the service provided by our team. It's also great to know that the Grab pick-up/drop-off area added convenience to your stay.We understand that our location is a bit away from the city center, but we're glad you found transportation options easily accessible. Your comments are truly valuable to us as we continue to improve our guest experience.We hope to have the opportunity to welcome you back again soon.Warm regards,Zazz Urban Team
Kim_thekimsbaby
Z Plus Premier Room Non Smoking
Stay Date Dec 2025
Couple
4 Reviews
Very good
Posted on Jan 27, 2026
Overall clean and good location, just located opposite of the famous seafood buffet.
Anonymous User
Z Room Non Smoking
Stay Date Nov 2025
Solo traveler
57 Reviews
Outstanding
Posted on Dec 13, 2025
This stay was absolutely fantastic! The hotel's location is super convenient, and the front desk staff were incredibly warm and efficient, getting me checked in quickly. The room was spotless, the bedding was comfortable, and the soundproofing was excellent—I slept like a baby. The breakfast offered a great variety of dishes and tasted delicious. The Wi-Fi signal was strong, making it easy to work. Overall, it's great value for money, and you can really feel the thoughtfulness in every detail. I'll definitely choose this place again next time. Highly recommended!
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Sai Min Chan Myae
Z Room Non Smoking
Stay Date Feb 2026
Family
24 Reviews
Outstanding
Posted on Mar 20, 2026
Beautiful hotel with excellent service. Definitely coming back
JudocaGhost
Z Room Non Smoking
Stay Date Mar 2025
Couple
7 Reviews
Posted on Apr 3, 2025
Close to RCA and Bravo BKK for who love to parties. Not convenient to others places, no BTS station, if you want to go out you need to pick a taxi or more simply just call Grab car or scooter. Very affordable price, just need to improve the water system for the shower, cannot control the water temperature. Or too hot, or only cold water, another think to improve is the air conditioner, too hot, even I set to the lowest temperature but is still very hot.
Response from Property: Dear JudocaGhost, Thank you so much for your review! We are thrilled to hear that you like our location where close to RCA and Bravo Bangkok and our competitive offer. We sincerely apologize for the inconvenience about water temperature , I will have my engineer team solve this problem after shortly.We hope to welcome you back again soon in the near future. Best regards, Andy Chantaroton General Manager Zazz Urban Hotel Bangkok
Guest User
Z Room Non Smoking
Stay Date Nov 2025
Traveling with friends
2 Reviews
Posted on Dec 18, 2025
Sound proof very bad always hear car sound and ambulance car sound
Response from Property: Thank you very much for sharing your feedback.We sincerely apologize for the inconvenience caused by the outside noise during your stay. We understand how important a quiet environment is for a comfortable rest, and we regret that the soundproofing did not meet your expectations.Your comments have been shared with our team for review and future improvement. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a more pleasant stay.Warm regards,Zazz Urban Bangkok Team
Anonymous User
Z Room Non Smoking
Stay Date Feb 2026
Business traveler
54 Reviews
Outstanding
Posted on Mar 26, 2026
Convenient transportation, clean, and cozy!
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Guest User
Z Room Non Smoking
Stay Date Nov 2025
Solo traveler
2 Reviews
Posted on Jan 6, 2026
It was ok. But very loud could hear the cars outside
Hnchan
Z Room Non Smoking
Stay Date Oct 2025
Couple
2 Reviews
Outstanding
Posted on Nov 13, 2025
It’s so good to live here. Will be come back again to live here
Response from Property: Thank you very much for your lovely comment 😊We’re delighted to hear that you enjoyed your stay and felt so comfortable here. It truly means a lot to us to know that you plan to come back again. We’ll be very happy to welcome you on your next visit!Warm regards,Zazz Urban Bangkok Team
Guest User
Z Plus Room Non Smoking
Stay Date Oct 2025
Traveling with friends
21 Reviews
Very good
Posted on Jan 7, 2026
The environment is good, and the location is excellent.
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Anonymous User
Suite Non Smoking
Stay Date Apr 2025
Traveling with friends
42 Reviews
Outstanding
Posted on May 27, 2025
Too. Was big and spacious. The design is very simple yet very nice. Room is clean and well maintain.
Response from Property: Dear Guest Thank you for taking the time to share your feedback.We're pleased to hear that you had no major concerns during your stay. However, we sincerely apologize for the inconvenience caused by road noise due to our location. We understand how important a peaceful environment is for a restful stay, and we are continuously exploring ways to improve sound insulation for our guest rooms.Your comments are truly valuable and will help us enhance the experience for future guests.We hope to have the opportunity to welcome you back again.Warm regards,Zazz Urban Team