Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.1
Amenities7.9
Service8.3
Cleanliness8.4
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All reviews(44)
Positive reviews(39)
Reviews with photos/video(13)
Awesome stay(12)
Friendly staff(6)
Great swimming pool(5)
Great value for money(5)
Great location(3)
Negative reviews(5)
Anonymous User
Deluxe Family Room
Stay Date Jan 2025
Travel with friends
7 Reviews
10.0/10
Outstanding
Posted on Feb 16, 2025
The place was great, and great value for money. Highly recommended. Great tourist attractions nearby at random places, as you can see at the attached photo.
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for rating us a perfect 5! We’re delighted to hear that you found great value in your stay and enjoyed the nearby tourist attractions.We truly appreciate your recommendation and hope to welcome you back for another fantastic experience in the future.Best regards,Capital Rama 4 Management Team
Mudidi-lasa
Premier Room
Stay Date Dec 2024
Solo travelers
24 Reviews
3.5/10
Posted on Jan 26, 2025
The waiter is very arrogant, always discussing the guests, such as which room guests and other room guests have any ambiguous relationship! The bar staff will always guard, not let strangers back to the hotel! Unless you give an extra tip.
Response from Property: Dear Valued customer,Thank you for taking the time to share your thoughts with us. We are truly sorry to hear that your experience with our staff did not meet your expectations. we hold ourselves to high standards of professionalism, respect, and hospitality, and we regret if any interactions made you feel uncomfortable.Please rest assured that we take your concerns very seriously. Our team members are trained to maintain discretion and professionalism at all times, and we will be reinforcing these values through additional training to ensure that all guests feel respected and well cared for. Regarding your comments about access control at the bar, our security measures are in place to prioritize guest safety, but they should always be carried out with courtesy and fairness. We will review our policies to ensure they are being implemented in the most guest-friendly manner possible.We genuinely appreciate your feedback, as it helps us to improve and provide a better experience for our guests. If you would like to discuss your experience further, please do not hesitate to contact us directly—we would be grateful for the opportunity to make things right.Once again, we apologize for any inconvenience and hope to have the chance to welcome you back in the future for a more comfortable and enjoyable stay.Best regards,Capitel Teams.
Brianwongjh
Deluxe King Room
Stay Date Oct 2024
Business travelers
7 Reviews
7.0/10
Posted on Nov 23, 2024
Capitel at itself is a good place to rest and recuperate for a new day, the hotel doesn’t provide daily house keeping service, and for some rooms, it doesn’t come with elevator access to your floor. The location is inside a small alley, and is easily accessible to Sukhumvit and Thonglor
Response from Property: Dear Valued customer,Thank you for taking the time to share your feedback. We are delighted to hear that you found our place to be a comfortable place to rest and appreciated its convenient location within easy access to Sukhumvit and Thonglor. Your kind words about the peaceful atmosphere are much appreciated.We sincerely apologize for any inconvenience caused by the lack of daily housekeeping services and the limited elevator access in some areas. To provide flexibility for our guests, our housekeeping is available upon request, and we encourage guests to inform us of any specific needs during their stay. Regarding elevator access, we understand how this might have impacted your experience, and we are actively exploring options to improve accessibility for all rooms.Your feedback is invaluable to us as we continually strive to enhance the experience for our guests. Should you decide to stay with us again in the future, please feel free to contact us directly, and we will do our best to ensure a more seamless and enjoyable stay.Thank you once again for your review, and we hope to have the pleasure of welcoming you back in the future.Best regards,Capitel Teams.
Guest User
Premier Room
Stay Date Feb 2025
Couples
3 Reviews
8.5/10
Very Good
Posted on Mar 20, 2025
Nice hotel, very helpful and polite staff, clean rooms, but no fridge in the room.
Very nice stay altogether.
Response from Property: Dear Valued customer,We’re delighted to hear that you had a pleasant stay and appreciated our helpful staff and clean rooms. Regarding the fridge, some of our room types do not include one, but we always strive to ensure guests have a comfortable stay. Thank you for your kind words, and we hope to welcome you again soon!Best regards,Capital Rama 4 Management Team
Bb_1
Premier Room
Stay Date Dec 2024
Couples
6 Reviews
8.0/10
Very Good
Posted on Jan 29, 2025
Overall is a good hotel, but I was expecting a bit better rooms. Specifically, the doors and the windows are of very bad quality and no soundproofing at all
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and for sharing your thoughtful feedback. We are pleased to hear that you found our hotel to be a good choice overall. However, we regret that certain aspects of your room did not fully meet your expectations, particularly regarding the quality of the doors, windows, and soundproofing. Please accept our sincerest apologies for any inconvenience this may have caused during your stay.We take guest feedback very seriously and are always looking for ways to improve. Rest assured that we will carefully review your comments and explore possible improvements to enhance our guests' comfort. Your insights are invaluable to us, and we truly appreciate you bringing these concerns to our attention.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and comfortable stay. If there is anything we can do to make your next visit better, please feel free to reach out to us.Best regards,Capitel Teams.
Livygold
Deluxe Family Room
Stay Date Dec 2024
Travel with friends
13 Reviews
10.0/10
Outstanding
Posted on Feb 1, 2025
I was amazed with the room setup. We were able to cook throughout during our stay. The staff were polite, friendly and helpful. I will chose capital Rama 4 again for my next trip to Bangkok.
Response from Property: Dear Livygold,Thank you very much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and appreciated the room setup, as well as the convenience of cooking throughout your trip. It is always our goal to provide a comfortable and enjoyable experience for our guests, and we are thrilled that our staff's politeness and helpfulness made a positive impression on you.Your kind words mean a lot to us, and we are honored that you would choose Capital Rama 4 again for your future visit to Bangkok. We look forward to welcoming you back and providing you with another exceptional stay. If there is anything we can do to make your next visit even better, please do not hesitate to let us know.Wishing you safe and happy travels!Best regards,Capitel Teams.
Guest User
Deluxe Family Room
Stay Date Mar 2025
Family
1 Reviews
8.5/10
Very Good
Posted on Apr 22, 2025
Was prima hotel. Mooi apartment met Leijen wn wasmachine!
Response from Property: Dear Valued Guest,Thank you very much for your kind review. We are pleased to hear that you enjoyed your stay and appreciated the beautiful apartment along with the kitchen and washing machine facilities. Your satisfaction means a lot to us, and we’re glad that we could make your visit comfortable and convenient.We hope to welcome you back to Capitel Rama 4 in the near future.Warm regards,Capitel Rama 4 Management Teams
Sergei Vasiliskov
Standard Corner Room
Stay Date Feb 2024
Couples
9 Reviews
8.5/10
Very Good
Posted on Mar 24, 2024
Good service for this value. Nice pool at the roof. Very bad wi-fi, non working 90 % time. Staff was friendly and kind.
Response from Property: Thank you for taking the time to post a review following your recent stay here. My apology for any inconvenience caused. We appreciate your feedback about what could be improved and will pass your comments to the corresponding departments. We very much look forward to welcoming you back. Warmest regards, Capitel Teams
Dino Zavr
Premier Room
Stay Date Jan 2024
Couples
17 Reviews
7.5/10
Posted on Feb 8, 2024
Nice hotel. Despite the fact that the building is not new, you see that the hotel staff is doing best. Clean room, no insects, nice pool zone.
Talking of the swimming pool, it’s small but cozy, the water is not hot after all day under the sun, and it’s breezy and comfortable to dive in it at evening.
We had a deluxe room with the balcony, didn’t understand why it has a net all over the place. Maybe because of the pigeons.
Wi-Fi was ok.
The atmosphere of freedom, i think is the plus of this hotel. No one tells you anything, do what you want.
Response from Property: Thank you so much for sharing your experience with us. We are committed to providing all our guests with a memorable stay, and we would be delighted to have the opportunity to welcome you back. Thank you again for choosing to stay with us. Warm regards,
Paul Doyon
Deluxe Room
Stay Date Mar 2024
Solo travelers
7 Reviews
8.5/10
Very Good
Posted on Apr 10, 2024
Nice hotel down a little-used quiet alley (soi). I stayed for five nights. Nice swimming pool on the roof. It's a bit of a walk to the On Nut BTS station, but there is a shopping area nearby with restaurants, coffee shops, convenience store, laundromat, etc. Also, there is a food court just off the soi on the main road where one can buy meals cheap. The only problem was the noise from the construction going on next door. I had them switch my room to the other side of the building and everything was fine.
Response from Property: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us.We believe in taking care of our guests' needs and ensuring that they have a comfortable stay with us.We very much look forward to welcoming you back. Warmest regards, Capitel Teams
Guest User
Deluxe Room
Stay Date Jun 2024
Couples
7 Reviews
9.0/10
Great
Posted on Jul 22, 2024
Enjoyed our stay.
Response from Property: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us. We very much look forward to welcoming you back. Warmest regards, Capitel Teams
Jémina Betancourt 米娜
Standard Corner Room
Stay Date Dec 2023
Travel with friends
5 Reviews
8.0/10
Very Good
Posted on Feb 24, 2024
good but far from the centre
Response from Property: Thank you for taking the time to post a review following your recent stay here. My apology for any inconvenience caused. We appreciate your feedback about what could be improved and will pass your comments to the corresponding departments. We very much look forward to welcoming you back. Warmest regards, Capitel Teams
Anonymous User
Deluxe Single Room
Stay Date Mar 2025
Travel with friends
4 Reviews
9.5/10
Amazing
Posted on Apr 5, 2025
The hotel is newly renovated and very clean; there is a swimming pool on the rooftop of the sixth floor, which is great for swimming in the summer. There are also many restaurants nearby. I want to walk to BTS ekkamai, which is about 10 minutes away and has a big shopping mall.
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Response from Property: Dear Valued Guest,Thank you very much for your kind feedback and for taking the time to share your experience. We are delighted to hear that you appreciated our newly renovated facilities and found the rooftop swimming pool, cleanliness, and surrounding restaurants convenient and enjoyable.It’s wonderful to know that our location suited your plans, especially with the BTS Ekkamai and shopping mall just a short walk away.We truly hope to welcome you back again in the near future for another pleasant stay in Bangkok.Warm regards,Capitel Rama 4 Management Team
Fangyaozhuandaqian
Standard Corner Room
Stay Date Feb 2025
Solo travelers
44 Reviews
9.0/10
Great
Posted on Mar 16, 2025
The location is 1.2 km from the East District Bus Station. If you take the BTS bus to other areas, it is a bit tiring to walk. It costs 30 yuan to take a motorcycle. Fortunately, there are a lot of food nearby, from KFC to snacks, buffets and barbecues. The sunbathing, swimming pool and small bar on the rooftop of this hotel are the points
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re delighted that you enjoyed the variety of nearby dining options as well as our rooftop facilities, including the swimming pool and bar.We understand that the 1.2 km distance from the East District Bus Station may feel a bit far, especially in the heat. While it is walkable, we recommend convenient alternatives such as motorcycle taxis, Grab, or public transportation for a more comfortable journey. Our team is always happy to assist with directions or transportation recommendations to make getting around easier.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there’s anything we can do to improve your next visit, please don’t hesitate to let us know.Best regards,Capital Rama 4 Management Team
Guest User
Standard Corner Room
Stay Date Dec 2024
Family
4 Reviews
6.5/10
Posted on Feb 9, 2025
The advantage of this hotel is the rooftop pool.
The pool is of a reasonable size and depth, has a free atmosphere, and a small pool bar on one side, and soft jazz music... and the sunset.
This time is a very good memory during the trip.
The location is honestly not that great.
The view was also a desolate vacant lot, and the rooms were old and a little scary, but
it was clean and well-maintained, and it provided the basics,
ㅎ There was no particular inconvenience.
The biggest advantage is the mosquito net, which was a real shame in many hotels in Bangkok! I praise the fact that there was a mosquito net.
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our rooftop pool and the relaxing atmosphere, including the jazz music, pool bar, and beautiful sunset views. It makes us truly happy to know that your stay with us became a memorable part of your trip.We also appreciate your honest feedback about our location. While some guests find it convenient, we understand that preferences may vary, and we will continue to explore ways to improve accessibility and provide helpful information for our future guests.We sincerely hope to welcome you again and provide an even better experience on your next visit. If there is anything we can do to make your stay more comfortable, please feel free to reach out to us.Best regards,Capitel Teams.