The Akyra Bangkok 11

We 100% recommend this hotel. The room is very spacious, new, and has everything you need for your stay. The breakfast is excellent, and all other services are perfect. The staff are very attentive and friendly. Choosing Akyra Bangkok was a great decision.

The cleanliness is excellent, and the staff are very polite and friendly at the front desk. However, the front desk staff are not proactive enough in solving problems and tend to be quite passive. I hope they can spend more time assisting guests. I had two booking numbers for a six-night consecutive stay and informed them at check-in. On the fifth day, I even went to the front desk specifically to confirm the extension. Yet, when we returned to the hotel that evening, both room key cards were deactivated, and we had to go back to the front desk to sort it out. After a long day of playing, both the children and adults were exhausted, and it left a really bad impression.

Facilities: The room was quite spacious. Cleanliness: Room cleaning service was provided daily. Service: The staff were all very friendly and would greet us proactively. Environment: Located in Sukhumvit 11, the location is good, and the room was very quiet for sleeping at night. The only downside is the deposit of 1000 THB, and if you stay for more than one night, they charge a 2000 THB deposit. The deposit can only be paid in cash.

The hotel is a bit of a walk from the BTS station, so you'll get some exercise there 🤣, but the staff were all incredibly friendly and helpful. They were always willing to assist with any issues we had during our stay, which made us feel very comfortable. A particularly cute touch was when we tipped the staff and asked them to fold towel monkeys for us. They were super adorable! 🐒🤍 We were so surprised and delighted when we saw them back in our room, and it created a really special memory for this stay. Overall, the service experience was excellent, and it's a hotel I'd definitely want to stay at again!