Novotel Bangkok Platinum Pratunam

We are satisfied with this hotel. Especially the service, especially when I asked for a small surprise for my friend's birthday, when I opened the room door, everything was prepared from a small cake with writing and balloons, my friend was very happy with this surprise. Thank you very much for your attention and hard work. We will definitely come back and recommend this hotel.

Happy with the complimentary birthday decorations.. While for area, not near BTS but right beside shopping mall sold medicine and fashion..hmm..room amenities like toothbrush only available upon request..so far ok..

Had a wonderful stay at this hotel! The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay. The location was convenient, with easy access to shopping and transport. Overall, a great experience and I would definitely stay here again!

A great stay at the Novotel Bangkok Platinum! We added a breakfast package to our 8-night stay and it was a lovely way to start each day. One suggestion though it would be fantastic to see more halal-friendly options at the buffet to make it more inclusive for Muslim guests. The room was spotlessly clean and the beds and pillows were incredibly comfortable exactly what you need after a long day of exploring Bangkok. Would definitely recommend and hope to see those halal-friendly options next time. We’d happily stay again!

Location is great as is just right beside Platinum mall. Well accessible skywalk bridge to Central world n Big C. Check in lobby counter Staff are friendly and Breakfast spread are 👍🏻. The hotel room is spacious and comfortable, the only downside is the bathroom basin design water tap flow no matter turned on small or big will still make a mess 😅

Location is good , service very prompt as well. Room is clean. Will be back

The stay was good. Wished that tv have more english movie channels and floors are carpetted. Hope for a wider halal breakfast section. Breakfast is a simple affair. Sufficient enough. Wished room service served is no pork no lard. Price of hotel abit pricey for type of room as compared to a more luxurious hotel just cross the road. But cos of convenience, its makes up for it. Check-in officers should open more counters. 2 check-in counters only during busy periods. Wished they open the hotel direct connection to the R-walk. Why did u close it?! Overall it was a good stay.

Very nice and great location massage hair Salon and shopping centre right below!

We had a wonderful stay at Novotel Bangkok Platinum Pratunam. Our room had a beautiful view of the city, overlooking the Pratunam area with malls like Big C and CentralWorld along the main shopping district. The breakfast was great (I especially loved the milk tea). My wife and son truly enjoyed the stay and already miss the comfort of the hotel. I would also like to thank the hotel staff who kindly helped fix our booking (I’m sorry I forgot her name). Your help was greatly appreciated. Overall, it was an excellent stay and we would happily come back again.