Grande Centre Point Hotel Ratchadamri Bangkok

Grande Centre Point Hotel Ratchadamri Bangkok Reviews

Grande Centre Point Hotel Ratchadamri Bangkok

153, 2 Ratchadamri Rd, Lumphini, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
Grande Centre Point Hotel Ratchadamri Bangkok
Grande Centre Point Hotel Ratchadamri BangkokGrande Centre Point Hotel Ratchadamri BangkokGrande Centre Point Hotel Ratchadamri Bangkok
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Grande Centre Point Hotel Ratchadamri Bangkok Guest Reviews

4.5/5
Great
2185 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2185)
Positive reviews(2104)
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Large rooms(263)
Near shopping area(126)
Convenient for shopping(124)
Great swimming pool(90)
Perfect for families(51)
Tasty coffee(31)
Luxurious(22)
Loved the massages(15)
Negative reviews(80)
Jas.LH
Grand Deluxe Room
Checked in Aug 2024
Couples
1 Reviews
3.5/5
Posted on Aug 12, 2024
We caught one baby roaches on the 4th day. The bathroom floor is very slippery after bathing but they only provide one floor mat for two spots (bathtub and shower are far apart). We had to request for another floor mat everyday, on the 4th day we called housekeeping but they didnt even send it to us.
Response from Property: Dear Jas.LH,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness and the slippery bathroom floor. We understand how important it is to have adequate amenities, and we will address the floor mat situation with our housekeeping team. Your feedback is crucial for us to improve, and we appreciate your patience. We hope to provide you with a much better experience in the future.Grande regards,Kandith B. (Mr.)Front Office Manager
Unpeterable
Grand Deluxe Room
Checked in Jul 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Hotel is well located, it is less than 10 minutes walk to Ratchadamri & Chit Lom BTS / Siam Paragon / Erawan Shrine and more. Rooms are big and comes with kitchen and washing machine! Only thing is that the interior is a bit dated but at least the rooms are very clean. Overall had very good experience staying there. Will definitely stay again in my next trip to Bkk.
Response from Property: Dear Unpeterable,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We appreciate your positive feedback about our location, is in walking distance to the BTS stations, and major shopping malls. We are also glad to hear that you satisfied with our spacious rooms with well-equipped. We apologize for any inconvenience you experienced about outdated interior. Your kind comment has been brought to the consideration of our management team to look for ways to improve our products and services. However, it would be grateful if we have another opportunity to welcome you back again. Please feel free to reach out our team directly if you have further comments or recommendations. We look forward to having you back in our property again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Anonymous User
Grand Quadruple Suite
Checked in Jul 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Jul 15, 2024
More food for the breakfast would be better. And, the air conditioner in the restaurant is not cold enough .
Response from Property: Dear Valued Guest,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We appreciate your feedback about breakfast. It will be shared to our restaurant manager to look for ways to improve the quality of breakfast. We are sorry to hear that the air conditioner in the restaurant did not meet your expectations. Your kind comment has been brought to the attention of our maintenance team to inspect the cause of the problem and rectify immediately, ensure that the temperature in the restaurant is comfortable for our future guests. Despite the issue, we do hope you consider to stay with us again. Please feel free to contact us directly for further comments or recommendations. We look forward to welcoming you back again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Wan San Esther
Grand Quadruple Suite
Checked in Jun 2024
Travel with friends
2 Reviews
4.2/5
Very Good
Posted on Jun 12, 2024
Overall good, just disappointed that there's only one toilet for suite that we stayed in. Service is good, breakfast spread is reasonable but almost same dishes every day.
Response from Property: Dear Wan San Esther,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We apologize for the disappointment you experienced with our suite. If we have another opportunity to welcome you back again. We recommend you to try our 2 Bedroom Executive Suite consists of 2 bedroom and 2 bathroom. However, we are glad to hear that you satisfied with our services. Your kind comment regarding breakfast has been brought to the attention of our Restaurant Manager to look for ways to provide a variety of fresh one. We do hope you choose to stay with us again and look forward to having you back and serving you again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Anonymous User
Grand Deluxe Room
Checked in Jun 2024
Travel with friends
12 Reviews
4.7/5
Amazing
Posted on Jun 16, 2024
Amazing stay! Mini fridge are free and daily housekeeping!! Very close to bts chitlom which is a stop away from Siam too!! the dining area is really well used spot!! and the washing machine cleans and dry the clothes too ! would definitely return here ! however cleanliness not is abit lacking as when i check in theres hair on my bath tub πŸ˜… but overall really enjoyable stay!
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We appreciate to hear that you had an amazing stay with us, enjoyed snacks provided in the room, satisfied with our housekeeping service, found the location easy access to the BTS stations, and found in-room amenities to be convenience. We apologize for any inconvenience you experienced during stay. Regarding the cleanliness did not meet your expectations. Your kind comment has been brought to the attention of our housekeeping team for an improvement. It would be grateful if we have another opportunity to welcome you back again. Please feel free to contact us directly for further comments or recommendations. We look forward to having you back and serving you again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Adeline Oh
Grand Suite
Checked in Jun 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Jun 9, 2024
The hotel is spacious there are free flow of coffee in the lobby The receptionist are helpful The view of the hotel is great
Response from Property: Dear Adeline Oh,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We appreciate your positive feedback about our spacious hotel. We are pleased to provide a complimentary coffee in the lobby, satisfied with our staff service and enjoyed the view. We do hope you choose to stay with us again and look forward to welcoming you back again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Arghya Samantaray
Grand Deluxe Room
Checked in Jun 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on Jun 5, 2024
This hotel is in a great location not so far from many important locations in central Bangkok. Close walk to the central world and big c shopping centers. The hotel is nice with a good pool, amenities like spa and game rooms. The room is nice with a wonderful video of the city and a golf course. There is a kitchen, washing machine, dining table, and bathroom with a bathtub. The bed is not the most comfortable and it is confusing to figure out the hot/cold ratio showering though. Overall, nice experience!
Response from Property: Dear Arghya Samantaray,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.It brought us a pleasure to hear that you satisfied with our location, easy access to the attractions, and major shopping malls. We are also glad that you enjoyed our swimming pool, amenities and games room. We are pleased to provide the room with well-equipped for our guests stay more enjoyable. We apologize to hear that our beds were not comfy as expected as well as the confusion of hot/cold shower. Your kind comments have been brought to the attention of our maintenance and management team to look for ways to improve our products and services. We do hope you would be willing to give us another opportunity to welcome you back again. Please feel free to contact us directly for further comments or recommendations. We look forward to having you back and serving you again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Guest User
Grand Deluxe Room
Checked in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 29, 2024
Great location, glad to see the hotel facilities maintained well after covid -19 , the staff of hotel are friendly and helpful. This hotel would be the first option when I travel to Bangkok
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We appreciate to hear that you found our location was great. We would like to thankful to your kind compliments about our facilities. Rest assure, we implement all necessary actions and strive to keep our facilities well maintained. We are also glad that you satisfied with our friendly staff and helpful. We do hope you keep on going stay with us and look forward to welcoming you back again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Shirleynemomo
Grand Deluxe Room
Checked in May 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
The room is spacious, and the amenities are sufficient. Also, there are welcome drinks in the lobby for free. The staff is helpful. Recommend for family to stay here, as there are washing machine and living room.
Response from Property: Dear Shirleynemomo,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We appreciate to hear that you found our rooms spacious, and the sufficient amenities, as well as enjoyed a welcome drinks in the lobby. We are also glad to hear that you satisfied with our staff service, washing machine and living room. We would like to thankful to your kind recommend that our rooms suitable for families stay. We do hope to have the opportunity to welcome you back again and look forward to hearing from you again soon.Grande Regards,Kandith B. (Mr.)Front Office Manager
Anonymous User
Grand Deluxe Room
Checked in May 2024
Couples
1 Reviews
4.2/5
Very Good
Posted on May 20, 2024
Room was huge and clean. There is free coffee in the lobby even after breakfast hours which is great. Location is just a 5 minutes short walk to the Chit lom BTS station. The only downside was there was no hot water from the tap in the bath tub. Breakfast has many selection but food is average.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We appreciate to hear that you found our rooms spacious and clean. We are pleased to provide a complimentary coffee in the lobby for our guests to stay more enjoyable. Moreover, we are glad that you found our location is in walking distance to the BTS stations. We apologize for any inconvenience you experienced regarding hot water system and the breakfast did not meet your expectations. Your kind comments have been brought to the attention of our maintenance team and restaurant manager for an improvement. We do hope you give us another opportunity to welcome you back again. Please feel free to contact us directly for further comments or recommendations. We look forward to having you back and serving you again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Siew Lian
Grand Deluxe Room
Checked in Jun 2024
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on Jun 16, 2024
Hotel is very spacious and clean, has washing machine can do your own laundry.
Response from Property: Dear Siew Lian,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We appreciate your positive feedback about our spacious rooms and clean as well as satisfied with a washing machine provided in a room. We do hope you return to stay with us again on your next visit and look forward to welcoming you back again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Lynn
Grand Deluxe Room
Checked in May 2024
Family
5 Reviews
4.2/5
Very Good
Posted on May 12, 2024
We were given a free upgrade to Executive Suit, and the front desk staff are very friendly and helpful. Facilities are good, and a small play room for our grandchild. The gym room is also well equipped, as well as the swimming pool is a nice area to relax. Grab is convenient and economical to bring us to shopping area. We enjoy our stay!
Response from Property: Dear Lynn,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We appreciate to hear that you enjoyed the room upgraded, satisfied with the service from our front desk team, as well as enjoyed our facilities, including games room, gym, and swimming pool. Furthermore, found using Grab service to be convenience and easy access to major shopping malls. It has brought us a pleasure to know that you enjoyed your stay. We do hope you choose to stay with us again on your next visit. It would be our pleasure to welcome you back again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Guest User
Grand Deluxe Room
Checked in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
Booked in advance and had great deal. The location, services, room and swimming pool are on point. Not so great breakfast but variety of choices for Asians.
Response from Property: Dear Valued Guest,Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri.We appreciate your honest feedback. Rest assure, we strive to provide a competitive offer for our guests. Moreover, we are pleased to know that you satisfied with location, services, rooms, and swimming pool. we apologize for the disappointment you experienced at breakfast. Your kind comment has been brought to the consideration of our restaurant manager to look for ways to provide a wider selection of menu. We do hope you give us another opportunity to be of service to you again. Please feel free to contact us directly if you have further comments or recommendations. We look forward to having you back and serving you again in the near future.Grande Regards,Kandith B. (Mr.)Front Office Manager
Guest User
Grand Deluxe Room
Checked in Apr 2024
Couples
6 Reviews
4.2/5
Very Good
Posted on May 1, 2024
We stayed in this hotel for 6 nights. Pros: 1. Hotel check in was fast and efficient 2. Complimentary coffee tea at the lobby. 3. Room has a fridge, microwave and washing machine stocked with complimentary snacks (pictures). Refilled daily. 4. Everything works well in the room. 5. Nice pool. Cons: 1. Buffet breakfast was mediocre. Food was not kept hot enough and some was cold. Limited options. 2. They don't clean the table before showing us to it and asked us to wait by the table for it to be cleared. Not a very appealing look to start of. 3. Waiters,waitresses and egg station were efficient but lacks the 'Thai smile'. My guessed was they were too busy as the hotel seemed to cater to tour groups. 4. The room has no blackout curtains as the design was wooden blinds. This is my personal opinion as I needed a blackout room. Noise wise was ok. Quiet room. Thank you.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share detailed feedback experienced at Grande Centre Point Ratchadamri.We sincerely apologize for any inconvenience you encountered during your stay. Regarding to your kind comments regarding the breakfast quality, the staff service, the room lack of blackout curtains have been brought to the attention of our restaurant manager and management team to implement all necessary actions to improve our products and services. We do hope to have the opportunity to welcome you back again. Please feel free to contact us directly for further comments or recommendations. We look forward to having another chance to be of service to you. Grande Regards,Kandith B. (Mr.)Front Office Manager
Travel Rythm
Grand Deluxe Room
Checked in Apr 2024
Couples
11 Reviews
4.2/5
Very Good
Posted on Apr 28, 2024
Check in process fast and they require deposit 1000/night so prepare some cash, lobby not big but looks grand. GCP Ratchadamri located in very convenient place, walkable to big C platinum fashion mall and centralworld. Room very spacious and clean, with king size bed and nice window view. Downside is shower very hard to adjust the temperature, either too hot or too cold very unstable. Last I suggest hotel management put a small bottle of dish washing liquid so guests can wash the utensils anytime, overall we're very enjoy our stay in GCP.
Response from Property: Dear Travel Rythm,Thank you very much for taking the time to share feedback experienced at Grande Centre Point Ratchadamri.We are sorry for any inconvenience you experienced upon check-in. Regarding the deposit guarantee is required and guests can choose to deposit in cash or credit card and the deposit it will be returned or cancelled after guest checked out. However, your comment has been brought to our consideration of flexibility the deposit guarantee. However, we appreciate your positive feedback of our lobby, found the location convenience, walking distance to major shopping malls, found the room spacious and clean. Moreover, had a comfortable stay in our king size bed as well as enjoyed the view. We sincerely apologize for the disappointment regarding the shower difficult to adjust the temperature. Your kind comment has been brought to the attention of our maintenance team to inspect the cause of the problem and rectify the problem immediately. We would like to thankful to your kind suggestions regarding dishwashing liquid. It has been brought to the consideration of our management team. We do hope you consider to stay with us again on your next visit. Please feel free to contact us directly for further comments or recommendations. We look forward to welcoming you back and provide you with a better service on your next visit to Bangkok. Grande Regards,Kandith B. (Mr.)Front Office Manager