Medina Hotels with Bars

A perfect hotel a few steps away from Haram . Has perfect staff, special thanks to Mohammed Sayed Husain, from housekeeping for his continuous help during our stay , Mr Mohammed Sayed Husain is the absolute BEST in this hotel and he is a great assets to any hotel chain . Breakfast was good with a good variety of dishes . Thanks to ALL who made our stay memorable.

Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram. This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this. The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room. On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice. We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu! On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.

Service by every member of staff was superb. Prime location, extremely east access to Masjid Nabi. Chef Sheriff deserves special recognition for the delightful meals that he cooked, and taking care of our needs. Staying here is an experience you don't want to miss.

One of the worst. Hygiene 0% , rooms upon check in was really not cleaned( example: there was hair on the bed, bathroom shower area had a blob of hair, W.C. not very clean) basically the entire room was not clean. Oh not to forget my friends room had a rotten apple behide a stand. And there is no Houskeeping staff to clean the room on daily basis. Next worst thing all equitments in the rooms is just for display. There is a telephone but not plugged, there is TV but no remote, wardrobe only 1 side is opening, the safe box is there but not working and i can go on. I understand this is not a 5 star hotel. But basic hygiene standard is not there 🙄 . Please do not book here. I stayed here because I had no choice and the other hotels were booked. Oh and 1 last thing, we did go to complain once but the security guy said there is no manager and he is the only one there( FYI that's in late night) being understanding we expected someone to come but no one came in our 2 night stay here. No one really cares, this hotel caters for group where no one has a choice in what hotel they are put into. Even when I checked the trip advisor now no comments from the hotel for the bad review, which only can mean they do not simply care (because its close masjid Nabawi that's their only advantage) If anyone is to book this hotel, I advice not to.

we stayed at this hotel during our umrah trip. We were offered a room on the second floor which was great, as the lifts get busy during salah times, so being close to the ground floor really helps. The Room was spacious, had plenty of wardrobe and luggage space, good size bathroom ( we had a wet room). The water can be hotter in my opinion, i found that in the evening it was just lukewarm. in addition, the lighting in the room can also be improved as there's not much natural light coming through the window, however plenty of lamps around, so i guess that compensates. we noticed that there was housekeeping but not much staff, think they need to invest in more staff as its a big hotel and the team they have is simply not enough for the demand. As a result, we didn't call for much housekeeping, rather just picked up what we needed and the men were kind enough to provide. Breakfast was amazing, good selection, kind staff especially Nada, who would greet us in, friendly and helpful. Spoke with Reem also, that one time. overall i would recommend this hotel. its value for money, its positives outweighs the shortfalls but if they were to improve on their shortfalls it would definitely get full stars if not more. we didnt get opportunity to, but if you can, would recommend you try their in house lunch or dinner option.

I stayed at this hotel for 6nights. Everything is good in here. Location is very near to Masjid Nabawi which is only a few steps needed. There is so much shop nearby. Room was great with basic amenities. Staff is superb friendly for all sector. Nice accommodation and I recommended…

we went there during Ramadan and i know people will say the spiritual experience is more important but this is something i know i have to highlight as a warning to other pilgrims we were a party of 15 adults and kids arrived late at night we had booked 3 rooms when the receptionist and the porter said we could view the rooms first never done this in my life we went to see our room it was horrible so the porter offered us a different room not a upgrade as they are roughly all the same came down to reception the price had now gone up by over £150 to what we had booked on Booking .com which my wife queried so after a lot of arguing and another change of room we got the booked price the hotel is not nice needs a major refurbishment bathrooms have showers literally next to the toilet not a pleasant experience so watch out for price increases to what you book on plus untidy look

Very clean and very accessible