Anonymous User
I booked this Renaissance for the last three nights of my trip in Barcelona.
1/ First, the location. It's not particularly close to the airport; the taxi fare here is almost the same as going into the city center. However, if you take public transport to the city, it will take more time.
2/ Next, the service. I checked in at 2 AM, and no one contacted me beforehand to ask about my arrival time. As a Marriott Titanium Elite family member, it's quite unusual to be so unmanaged. (Even budget hotels like Quanji or Atour in China would usually reach out).
3/ Regarding the room. Upon arrival, I was checked in by an older gentleman whose English wasn't very good. After a bit of a struggle, he assigned me a low-floor room (on the third floor), which was the only room with a visible number near the elevator. (As a solo female traveler, I don't understand the reasoning behind this arrangement). It was quite noisy; I constantly heard the elevator going up and down and doors opening and closing.
4/ And then, the cleanliness. After housekeeping on the second day, they actually removed the bin from the bathroom vanity. What does that mean? Are we not supposed to use it? The mouthwash wasn't refilled after housekeeping either. I drank water from a glass in the room and left it on the bedside table, and it wasn't removed after housekeeping. I'm not sure what housekeeping actually did.
5/ Finally, there were bugs! And the air conditioning wasn't warm. The next morning, when I went downstairs, I coincidentally met a group of flight attendants who had checked in on the same night, and they were also complaining about the AC and other issues.
In summary, I do not recommend it. I suspect all the positive reviews on Xiaohongshu (🍠) are paid.
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