Barcelona City Centre Hostal

I thank you for the total incompetence, the lack of professionalism, the ability to turn pre-existing problems onto the customer upon arrival. Stay from 16 to 21 August 2023 (broken air conditioning that leaks, bucket behind the door to be emptied 2/3 times a night, wet floor because the bucket is not enough to contain the water, swollen door because the problem has been present for a long time and previously caused damage). Advance payment 2 months in advance to avoid problems. Presumptuous, inattentive staff. He declares efforts made in the wind. Not to mention the presence of the ghostly boss, technician and receptionists: my "Thank you" goes to you all for all the advanced solutions (none!). ROOM 11 MUST BE CANCELLED: IT IS UNRESERVABLE! To end on a high note. tonight a cockroach in plain sight in the entrance hall! I have photos to prove what was stated and many messages with the reception. Barcelona doesn't deserve you. Shameful to say the least. Never to see each other again.

C'est deux appartements transformés en hôtel. Les chambres son petites et les cloisons très fines. On entend tout ce que les voisins racontent. Il y a des problèmes d'eau chaude. Le sol est froid et en hiver il n'y a pas de radiateur, et les chambres restent froides. Pour le prix, cela ne vaut pas la peine d'aller visiter Barcelone. Peut-être pour une nuit, pas plus.