Guest User
September 28, 2024
On arrival our room wasnt ready, we had to stand in the corridor while the staff member moved his belongings out, made the bed & put a curtain up, all of which were damp. The electrics of the room are faulty, one light went on & off on its own & light switches didnt always work. The bed had no headboard & was under a plastic curtain that grazed your head every time you moved. There were no sockets by the bed, only by the kitchenette. The opaque window above the bed opened on to the staircase to the basement the staff went up & down & opposite a clear window to the street & a very busy car repair shop. The bathroom was disgusting, black mold on the grout between the tiles, the seam all around the shower & behind the toilet, we didnt shower in the morning it was too awful. The flooring is badly worn, swollen up & you couldn't risk walking in bare feet for plastic splinters. The room stinks of mould & the aircon also throws out a horrible smell. We had travelled 6 hours for a concert & is the only reason we stayed for even one night & to add insult to injury, they refused to refund the second night as it was non refundable. Add to the awfulness of it, parking is in the public car park & costs €50 a day. We expected a basic hotel room & received a horribly dilapidated hovel.
