Hotel Royal Passeig de Gracia

Reviews of Hotel Royal Passeig de Gracia

Hotel Royal Passeig de Gracia

Pg. de Gràcia, 84, Eixample, Barcelona, Catalonia, 08008, SpainSee Hotel Details
Hotel Royal Passeig de Gracia
Hotel Royal Passeig de GraciaHotel Royal Passeig de GraciaHotel Royal Passeig de Gracia
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Guest Reviews

9.0/10
Great
418 Reviews
Verified reviews
Location9.3
Amenities8.6
Service9.0
Cleanliness9.1
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All reviews(418)
Positive reviews(397)
Reviews with photos/video(110)
Convenient for shopping(52)
Easy to get around(31)
Friendly front desk staff(29)
Located downtown(23)
Loved the view(12)
Average sound insulation(12)
Offers pick-up/drop-offs(6)
Tasty food(6)
Negative reviews(21)
Guest User
Deluxe Room With Terrace
Stay Date Apr 2026
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Jul 4, 2026
Facilities: The facilities are brand new and convenient to use. Hygiene: There's a dedicated person cleaning daily, which is simple and quick based on guest needs. Environment: Located in the center of Thanksgiving Avenue, it's convenient for getting around and offers beautiful views from the window. Service: The lobby staff are enthusiastic.
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Guest User
Comfort Room
Stay Date Apr 2026
Family
9 Reviews
8.0/10
Very good
Posted on May 13, 2026
The location of this hotel is great. Casa Milà is literally right next door, the metro station is just a short walk away, and all the luxury brands are within easy reach. If you’re in Barcelona for shopping, you couldn’t ask for a more convenient spot. However, our room was a huge disappointment. We were given a windowless room, which felt claustrophobic and stuffy. The lighting inside was far too dim, making it hard to even read or pack properly. On top of that, the elevators are ridiculously small — they fit only 4 people at a time, so expect to wait during busy hours.
Response from Property: Dear Guest,Thank you for sharing your feedback and highlighting our convenient location near key attractions and shopping. We are sorry to hear that your room and the elevator experience did not meet expectations. Our goal is to provide comfortable, well-lit accommodations and smooth guest flow.We appreciate your insights and hope to have the opportunity to welcome you again. Best regards,MireiaGuest Relations TeamRoyal Passeig de Gracia
Mama connie
Superior Room
Stay Date Mar 2026
Family
43 Reviews
9.0/10
Great
Posted on Apr 7, 2026
First time in Barcelona and I stayed at the Royal Passeig de Gràcia. The front desk staff were very welcoming during check-in. The room was really comfortable, clean, and tidy, with floor-to-ceiling windows. I was pleasantly surprised to find that I could see the very top of Sagrada Familia from my room – amazing! The hotel is right in the city center, making shopping incredibly convenient. Casa Milà is just 50 meters to the right when you exit the hotel, and Casa Batlló is about 450 meters to the left, across the street. If you turn left at the first intersection and keep walking for about 20 minutes, you'll reach Sagrada Familia. Plaza Catalunya is also very close... it's just so convenient! I'll definitely choose this hotel again next time I'm in Barcelona.
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6/8
Response from Property: Dear Guest, thank you so much for your kind review. We are delighted to know that you were satisfied with the reception service, the comfort of the room, and its cleanliness. We look forward to your next visit. Sincerely, Mireia Guest Relations Team Royal Passeig de Gracia
CCSH19
Superior Room
Stay Date Feb 2026
Couple
6 Reviews
8.5/10
Very good
Posted on Apr 29, 2026
Central location, but the WiFi connection was weak and there was some water leakage from the bathroom. Overall, it was okay.
Response from Property: Dear Guest,Thank you for sharing your experience. We are pleased you valued our central location.We are sorry to hear the stay did not fully meet expectations. Our team strives to provide reliable amenities and well-maintained accommodations, and your comments help us uphold those standards.We appreciate your feedback and hope to have the opportunity to welcome you for a smoother visit.Best regards,MireiaGuest Relations TeamRoyal Passeig de Gracia
James Mck
Deluxe Room With Terrace
Stay Date Feb 2026
Couple
4 Reviews
10/10
Outstanding
Posted on Apr 1, 2026
We had an amazing time staying at Royal passeig de Gràcia, the staff were so friendly and the view from our terrace was spectacular. Facing onto the famous Sagrada Família was so special, getting to wake up to that view was something not to forget! Thanks again!
Response from Property: Dear Guest,Thank you for sharing such kind feedback. We are delighted to hear you enjoyed the warm service from our team and the spectacular terrace views. Creating memorable moments is at the heart of what we do, and it is wonderful that the skyline made your stay special. We appreciate your visit and kind words.We look forward to welcoming you again soon.Best regards,MireiaGuest Relations TeamRoyal Passeig de Gracia
Maple_Y.
Superior Room
Stay Date Feb 2026
Solo traveler
9 Reviews
9.7/10
Amazing
Posted on Apr 10, 2026
The location is quite convenient, right next to Casa Milà. The room is pretty spacious and comes with disposable slippers. Everything is great, except for a bit of soundproofing issue. I brought the wrong adapter, but the front desk downstairs was able to lend me one, which was a real lifesaver.
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Response from Property: Dear Guest, Thank you for your positive review and for sharing your stay experience. We are delighted that you were satisfied with the hotel's location, the comfort of your rooms, and the service of our front desk staff. We value your feedback regarding soundproofing. We are committed to providing a quiet and comfortable stay for every guest. We look forward to your next visit. Sincerely, MireiaGuest Relations TeamRoyal Passeig de Gracia
Fave Travel
Comfort Room
Stay Date Feb 2026
Couple
7 Reviews
7.0/10
Posted on Mar 28, 2026
Location is good. The corridors when walking towards your room is very dark and warm - no ventilation. Lobby space is very small, limited seats.
Response from Property: Dear Guest,Thank you for sharing your feedback and noting our convenient location. We appreciate you taking the time to let us know what stood out.We are sorry to learn that parts of your experience did not reflect the comfortable, welcoming environment we aim to provide. Your comments about the corridors and lobby are valued and help us uphold our standards.We hope to have the opportunity to welcome you back for a more seamless stay.Best regards,Diego VilarGeneral ManagerRoyal Passeig de Gracia
Guest User
Comfort Room
Stay Date Jan 2026
Couple
17 Reviews
9.7/10
Amazing
Posted on Mar 2, 2026
The hotel initially assigned us a terrible room right next to the elevator, with a constant dripping sound and a window facing an air shaft, making the air circulation poor. After communicating with the front desk, they changed us to another room of the same type, which was much better. So, if you book this hotel, remember to speak up if you're not satisfied. The room change made a huge difference. This was also the only one of the four hotels we stayed at that provided toiletries and slippers. The location is excellent, right next to Casa Milà, which is perfect for booking an early morning ticket for it. It's also very close to the metro station, making it convenient to get to Sagrada Familia and the train station.
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Response from Property: Dear Guest, thank you for sharing your stay experience and for your positive feedback on our hotel's location and room facilities. Our goal is to make your trip even more enjoyable. We look forward to providing you with a pleasant and relaxing stay again soon. MireiaGuest Relations TeamRoyal Passeig de Gracia
leejoan
Superior Room
Stay Date Jan 2026
Couple
38 Reviews
7.5/10
Posted on Feb 25, 2026
The hotel's location is fantastic, right on Passeig de Gràcia, surrounded by luxury shops. Casa Milà is right next door, and the metro is super convenient. However, despite being called 'Hotel Royal,' it's really just a budget hotel, comparable to economy hotels back home. The room amenities are all poor quality, and the breakfast selection is very limited with hardly anything to eat. The decor is also subpar and feels cheap. It's definitely far below a four-star standard.
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Response from Property: Dear Valued Guest, Thank you for sharing your stay and praising our convenient location and transportation. We sincerely regret that this experience did not meet your expectations. Our team always strives for comfort, attentiveness, and quality, hoping every guest enjoys a pleasant stay. We look forward to welcoming you back in the near future and providing you with an even better stay. Diego Vilar, General Manager, Royal Passeig de Gracia
Anonymous User
Superior Room With Extra Bed
Stay Date Jan 2026
Family
21 Reviews
10/10
Outstanding
Posted on Feb 25, 2026
The room was quite new and spacious enough for two large suitcases to lie flat. The bedding was clean and tidy, and the front desk staff were very friendly. The breakfast selection wasn't huge, but it was sufficient and tasty. The coffee in the lounge was excellent. The hotel is right on Passeig de Gràcia, so it's lively outside, making it super convenient for shopping.
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Response from Property: Dear Guest, thank you for sharing your stay. We are delighted that you were satisfied with the cleanliness and comfort of your room, the practicality of the space, and the warm service from the front desk team. We are also pleased to know that you enjoyed a delicious breakfast and coffee in the lounge. The hotel's convenient location also enhanced your travel experience, which is exactly what we strive for. We look forward to providing you with a pleasant journey and attentive service again soon. MireiaGuest Relations TeamRoyal Passeig de Gracia
Cloriaisme
Superior Room With City View
Stay Date Jan 2026
Family
24 Reviews
10/10
Outstanding
Posted on Feb 25, 2026
The hotel's location is fantastic, right next to Casa Milà, and below it is Passeig de Gràcia, making shopping incredibly convenient. It wasn't as chaotic or dangerous as I might have imagined. The hotel was very clean, although the room was a bit too hot when I first checked in. Otherwise, everything else was quite good.
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Response from Property: Dear Guest, thank you for sharing your stay experience. We are delighted that you enjoyed our convenient location and clean environment, which made your trip easier. We sincerely apologize for the slightly high temperature you mentioned upon entering the room. We always prioritize comfort and service quality and look forward to providing you with an even more pleasant experience next time. We look forward to your next visit. MireiaGuest Relations TeamRoyal Passeig de Gracia
Dazhazhadesu
Superior Room
Stay Date Jan 2026
Couple
6 Reviews
7.0/10
Posted on Apr 15, 2026
The hotel's location is absolutely fantastic, right next to Casa Milà on Passeig de Gràcia. As a first-time visitor, I was willing to compromise on other aspects for such a prime spot. However, the cleanliness was quite average, and the soundproofing wasn't great. The room was small and the furnishings were a bit dated. Also, be aware that upon arrival, you'll need to pay a city tax, which is common in Europe.
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Response from Property: Dear Valued Guest, Thank you for sharing your experience of your stay, especially your positive feedback on our location, which is crucial for your travel convenience. We sincerely regret that your overall experience did not meet your expectations. Our team always strives for comfort, cleanliness, and a safe environment, and we hope to provide you with an even better experience next time. We look forward to serving you again and welcome you to visit us once more. Sincerely, Diego Vilar, General Manager, Royal Passeig de Gracia
kitty_lihui
Superior Room
Stay Date Jun 2026
Family
100 Reviews
10/10
Outstanding
Posted on Jul 16, 2026
The location is fantastic! It's right next to Casa Mila and just a short walk to the metro. You can take the metro directly to Sagrada Familia, and there's a train nearby that goes to and from the airport.
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Guest User
Superior Room
Stay Date May 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Jul 1, 2026
The room was spacious and the facilities were modern. The entrance was a bit small, but that's a minor detail. The location is excellent, with many restaurants downstairs and the subway just a short walk away. Overall, highly recommended! Awesome!
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Response from Property: 尊敬的貴賓您好：感謝您的分享與推薦，得知您對客房空間與設施感到滿意，我們深感欣慰。您對地理位置的肯定，也正是我們重視的便利與舒適體驗。期待不久後再次為您帶來愉快的住宿時光。此致，MireiaGuest Relations TeamRoyal Passeig de Gracia
Guest User
Superior Room
Stay Date Nov 2025
Family
7 Reviews
10/10
Outstanding
Posted on Jan 6, 2026
Before my trip, I compared many hotels and ultimately chose this one for its excellent location and convenient transportation. I was a bit apprehensive before checking in, as I'd seen some negative reviews. However, after returning from my trip, I can give the overall experience a perfect score. First, the front desk and all the staff were very friendly. My English isn't great, and there were times during check-in when I didn't understand everything, but the front desk agents were patient and waited for me to use my translation app 😅. During my stay, I bought wine to drink in my room every day. Even though there wasn't a corkscrew in the room, the bartender at the hotel's rooftop bar was super nice and helped me open it. Second, the location is truly fantastic. There are three subway lines within 200 meters of the entrance, and the area is bustling with plenty of dining and shopping options within walking distance. Finally, the hygiene was excellent. A special thank you to the cleaning staff shown in the picture, who noticed my note in the room and cleaned according to my requests. A comfortable hotel is crucial for any trip, and because I chose this one, my Barcelona trip was almost perfect. If I ever have the chance to visit Barcelona again, I will definitely choose this hotel!
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Response from Property: Dear Guest, thank you for your detailed review and high rating. We are delighted that you were satisfied with the customer service at the front desk and staff, the attentive service at the rooftop bar, and the meticulous housekeeping. We are pleased that the convenient location and surrounding environment enhanced your trip. Providing you with a comfortable stay is always our priority. We look forward to your next visit. MireiaGuest Relations TeamRoyal Passeig de Gracia