*Excessive Heat, Theft of Belongings* I was hoping not to post this review since there seemed to be some understanding. We booked this hotel expecting the lack of AC to be tolerable. However, the heat inside the room is INHUMAN (I don't know how anyone can live here). Unable to even sleep (because it was hotter inside than outside the room), we decided to speak with reception, who offered us the solution of "exchanging" two nights in our original room for one night in a room with AC, which was fine. Although the bed was still just as hard. When we were leaving, we left our luggage—two suitcases, two backpacks, and a bag (containing Redken shampoo, Sagrada Familia souvenirs, and groceries, all valued at approximately 80-90 euros)—on consignment, but upon our return, the bag was missing. The staff promised to give us an answer within 24 hours, either by finding the missing luggage or refunding us a similar amount, but clearly, that never happened. If you book here, be very careful. While the staff is very polite, the temperature, amenities, and security at the residence make it impossible to stay.
Original TextTranslation provided by Google
