Premier Inn Barnstaple

Turn off your radiator at the wall unless you want to be woken up at 4…5…6…am thinking “what on earth is that sudden bang”. It’s the metal heating up. Tell staff at reception and they will smirk and say “the radiator’s brand new! we are 24 hours!”—and suggest why not come and fully disrupt your sleep and tell us at reception. Some more sympathy wouldn’t go amiss. Otherwise beds are comfy and room is quiet — but tell people about your faulty radiators!

Advertising free WiFi is all well and good but if you can’t get a signal in the bedroom, bar or restaurant and the staff say sarcastically “tell me about it!?” It really doesn’t make the stay comfortable. Why ram the toilet holder with individual sheets? A standard toilet roll would have made things much easier. Get the basics right and you get 5 stars.

The bedside lamp was damage the switch was pushed in which a child could put their fingers in the hole, Lamp not working by the TV, not a big issue and copper around by the window, and in the corners of the room could’ve done with better clean

The accessible rooms were very unacceptable on the second floor with one tiny lift and no other way of exit other than steep stairs. Yurei very low and uncomfortable and inappropriate for my needs. When I asked about the extremely low bed I was told I might have been in the wheelchair and needed a low bed, but I wasn’t and I didn’t nothing was said to change that.

We arrived on Fri evening , reception staff were great. We are a part of a rugby tour to Barnstaple with around 60 people staying. We won’t stay here for the next ones. Bar closed at 10:15. One staff member( clearly a newer member) on. Waiting for a drink was horrendous. Then to be informed that they did have any more Guinness. A pub without one of the beers it sells is like Tesco running out of milk. No options offered like, we will arrange from another pub, we will get some cans in for the group. Nope. “It’ll be here Weds”……we are staying two nights so as most of our group drink Guinness and quite like the idea to stay up past 10:15( adults do that!) we will en masse visit a different pub/restaurant. We planned to come back twice yearly as a group. Not here now tho. 60 plus people Spending a minimum of £300 in room and bar is just shy of £20k. Twice a year . Really poor folks. Avoid.

As the title suggests the value for money is very good particularly with the facilities in the room and cleanliness. All the staff were fantastic and extremely friendly and helpful. Would definitely stay here again.

The team make this place amazing, Vickie and team are fab and the restaurant next door are equally as good all in all a pleasant stay and the staff couldn’t do enough for you a bit of refurb required but the team keep it in as good shape as they can Thank you Barnstaple we will be back!!

Stayed at many Premier Inns over the years, and this one definately needs a refurb. We stayed in anex at the back, the entrance hall gave very poor impression, needs new carpeting, our room was a bit "damp", fixtures and fittings not in the best condition. Quite shabby overall. Staff are friendly, food at breakfast okay. Come on Premier Inn... spend a bit money on the place.

We stayed at this hotel as it was within 30 mins of a wedding we were attending .There were 2adults and 2children all in 1 large room with 1large double and 2 small singles with plenty of space to move around (room8). Room was very clean, bathroom was well equipped with plenty of towels, liquid soap etc . But best of all the staff were excellent , very friendly and when we needed there help for extras (. Iron & board , milk , tea bags local advise restaurant booking etc ) they were on hand and could not do enough thank you