Premier Inn Barnstaple

Reviews of Premier Inn Barnstaple

Premier Inn Barnstaple

Whiddon Drive, Barnstaple, EX32 8RY, United KingdomSee Hotel Details
Premier Inn Barnstaple
Premier Inn BarnstaplePremier Inn BarnstaplePremier Inn Barnstaple
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Guest Reviews

6.5/10
42 Reviews
Verified reviews
Location6.5
Amenities6.5
Service6.5
Cleanliness6.5
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Positive reviews(28)
Negative reviews(14)
M434862****
Twin Room
Stay Date Aug 2024
Business traveler
20 Reviews
6.0/10
Posted on Sep 5, 2024
Breakfast was good, especially the fish and chips
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Guest User
Stay Date Dec 2025
Other
2.0/10
Posted on Jan 15, 2026
Went to have a drink on the way home. Live in Barnstaple but not been in for a while. Immediately walking in on the right hand side there is a ripped curved bench seat, and when I say ripped, It was shredded. Served by neutral staff with the manager moaning to them he was bored because 'the next lot aren't due in until 5'. Perhaps he could clean his glasses so he view the filthy shelves, dusty sills and skirting, then remove the billowing cobwebs, and possibly clear up the abandoned food from both tables and floors. It is a disgrace and fortunate for the manager that Head Office clearly do not visit
Guest User
Stay Date Dec 2025
Other
10/10
Outstanding
Posted on Jan 6, 2026
The room and food were excellent and I feel that three members of staff in particular - Gill, Ant and Erin - deserve a special mention. They were so friendly and helpful, guiding me through several changes to my original booking and making sure that I wasn't inconvenienced in any way. Gill was my first point of contact and is such an excellent front of house person and a real credit to your Company!!
Guest User
Stay Date Dec 2025
Couple
10/10
Outstanding
Posted on Jan 4, 2026
What great value for money & perfect accommodation. What more do you need for a good nights sleep. One of the best beds to be found in any hotel & I have stayed in a lot over the years
Guest User
Stay Date Oct 2025
Couple
10/10
Outstanding
Posted on Nov 28, 2025
Had a wonderful stay here.First time usingPremier Plus facilities and it really was great. Hotel spotlessly clean and staff very helpful.
Guest User
Stay Date Oct 2025
Other
10/10
Outstanding
Posted on Nov 27, 2025
Freddie and Sue handled this mornings fire alarm very well in my opinion. After having to evacuate us all at 6 am. Dealing with the fire crews and sourcing the alarm codes. Very well.done. not an easy situation at all. At 6 am. Great staff.
Guest User
Stay Date Oct 2025
Other
10/10
Outstanding
Posted on Nov 20, 2025
Location :- this premier inn is located 5 mins away from the town center. With parking on site ( just remember to put in your details / car reg ) when you check in to avoid any parking fine. Plenty of parking. Staff :- Very pleasant staff. Went downstairs to ask for extra milk and coffee. Ended up with a bag full of them. Very pleased. Room :- I opted for the Premier Plus room this time around and I was pleasantly surprised. They had a mini fridge , coffee machine , and to top it off a wireless charging pad on the side of the bed. Spacious room with modern looks to it. Restaurant / food :- The restaurant is literally next to the hotel / again make sure you put your car reg in to avoid any fines. The restaurant itself was rather big space wise. Staff took me to my table. Got there early than usual / about 6pm so the restaurant wasn't that busy. Opted for a side of garlic bread with the Korean style burger. Both of which was cooked to the tee. 10/10 for the food.
Guest User
Stay Date Oct 2025
Couple
10/10
Outstanding
Posted on Nov 12, 2025
Had a great stay here. Staff were really friendly. The room was so good. It was so modern and clean. Just been decorated to a very high standard. The bed was so comfortable. Had room and meal deal for less than £100. Absolute bargain. Evening meal was awesome and so was breakfast. Definitely stay again and recommend to anyone. 😊👍🏻
Guest User
Stay Date Sep 2025
Family
10/10
Outstanding
Posted on Oct 28, 2025
We stayed for 3 nights for a visit with family. Room was nice, modern, clean and lots of space. WiFi was ok on the whole. Bathroom was nice and clean and modern. Breakfast was good, lots of choice and was easy to book a table at reception. We had an evening meal 1 night in the barum gate next door. Food and drinks were good with lots of choice. Was plenty of parking available. Even tho they have building work going on there was very little noise and then only slightly on the Monday morning around 9am.
Guest User
Stay Date Sep 2025
Other
4.0/10
Posted on Oct 28, 2025
I stayed in a premium plus room for one night for work. The hotel is undergoing major refurbishment. Fair enough. The staff were friendly & helpful and the breakfast was fine. The room was a good size with a comfortable bed. However, there was no hot water which meant I had a cold shower. I had wet hair and the hairdryer did not work. Although the room was nice and clean, it had an awful smell and I had to open the window overnight to get rid of the smell. This level of service was not acceptable for a cost of £99 per night + £9.99 for breakfast. No apology was given regarding the water situation. Very poor.
Guest User
Stay Date Sep 2025
Other
10/10
Outstanding
Posted on Oct 27, 2025
Excellent service from reception staff, super friendly and welcoming. Superb value for money room with every that we needed provided for. Thanks very much.
Guest User
Stay Date Sep 2025
Other
10/10
Outstanding
Posted on Oct 17, 2025
I was given one of the recently lovely refurbished rooms on the ground floor which was a double plus divan. The bath / shower room is modern and stylish, non slip floor, refillable Baylis & Harding toiletries, plenty of hot water with a rain shower and a hand held shower. Water saving sink tap and toilet flush. Stylish decor in the room, scandi design feel. adjustable bedside lights although main lights are a bit harsh. Adequate clothes hanging and storage for a short stay. Tea, coffee and milk tops ups are available. Adjacent pub / restaurant with pleasant ambiance, good drinks / wine selection and typical pub grub food t reasonable prices. All staff very welcoming and helpful. Big car park.
Guest User
Stay Date Sep 2025
Other
10/10
Outstanding
Posted on Oct 7, 2025
Great stay here. Vicky and the staff are all nice. Rooms have been refurbed and all clean and new. Nothing bad to say. This is our third stay and it’s always good
Guest User
Stay Date Aug 2025
Other
10/10
Outstanding
Posted on Sep 25, 2025
Comfortable, clean and well maintained rooms with adequate space to relax and make full use of the facilities after a full day in work. The staff are always helpful and make me feel welcome during my repeated visits as business trips. I genuinely couldn’t ask more.
Guest User
Stay Date Aug 2025
Other
10/10
Outstanding
Posted on Sep 25, 2025
Amazing location with amazing staff. Plenty of walk trails near by. Hotel was easy to find, plenty of signage. If there is any issues trying to find the place the staff is amazing and will lead you in the right direction. The atmosphere in the hotel is amazing the staff make it homely and you will have a good laugh and a joke with them. The rooms are cosy and probably one of the best premier inn I stayed at.