Centralbahnplatz 3–4, Basel, Canton of Basel-Stadt, 4002, SwitzerlandView Hotel Details
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Hotel Victoria Guest Reviews
4.7/5
Amazing
135 Reviews
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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(135)
Positive reviews(35)
Reviews with photos/video(13)
Easy to get around(14)
Convenient location(13)
Close to train station(12)
Awesome stay(11)
Awesome rooms(11)
Clean and tidy(8)
Delicious breakfast(8)
Friendly owner(7)
SophieT
Classic Queen Room
Checked in Jul 2024
Couples
14 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
Hotel staff gave a free upgrade. Best part is the location right outside the train station, and next to connecting trams. Convenience is above and beyond. Decently clean which made it a pleasant stay!
Response from Property: Dear Sophie T.,Thank you for the honest and great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sincerely,Dana KönemundFront Office
cherowong
Classic Queen Room
Checked in Jun 2024
Family
14 Reviews
4.7/5
Amazing
Posted on Jul 21, 2024
Good hotel with great location. Right opposite basel station.
Response from Property: Dear Cherowong,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Wujiadam
Comfort twin Room
Checked in Sep 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2023
Very well hotel and will be there again next time
Response from Property: Dear Wujiadam, Thank you for taking the time to review your stay with us. We are glad to see you enjoyed your stay and we are looking forward to welcoming you back again soon.Best regardsFraser CurrieFront Office Manager
EsbaKL
Classic Queen Room
Checked in Mar 2023
Couples
29 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2023
In front of Basel SBB
Big and nice room
Good service
Easy transportation
김현정
Superior Room with Sofa
Checked in Jan 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Mar 13, 2024
Nice location, clean room, delicious breakfast.
Response from Property: Dear 김현정,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
jadeki
Classic Queen Room
Checked in Nov 2022
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2022
The location was very near to the train station, which is very ideal for travellers with big luggages. The hotel room was comfortable and the best part was that no travelling adaptors were needed. You can simply insert your electronic devices into the different sockets available!
Jiagangg
Classic Queen Room
Checked in Oct 2024
Couples
41 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
The hotel is very convenient for transportation and you can see the train station when you go out. The room is clean and tidy. The hotel provides free bus tickets and you can contact the hotel to register online before arrival.
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Response from Property: Dear Jiagangg,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dana KönemundFront Office
emel
Superior Room with Sofa
Checked in Nov 2024
Travel with friends
23 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
Everything was great, the city center is 6 km away. Amazing breakfast
Original TextTranslated by Google
Response from Property: Dear Emel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Guest User
Classic Queen Room
Checked in Aug 2024
Couples
4 Reviews
3.6/5
Posted on Oct 1, 2024
The location is very convenient, just outside the train station. There are many buses in front of the hotel, which is convenient for travel and not far from the central city. The breakfast is average, the room facilities are very basic, but clean and tidy. The tram passing by is a bit noisy at night.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dana KönemundFront Office
哄哄貓
Classic Queen Room
Checked in Aug 2024
Couples
78 Reviews
4.7/5
Amazing
Posted on Oct 1, 2024
The hotel is opposite Basel train station, which is very convenient for travel.
There is a co-op supermarket next to it, which is convenient for replenishing supplies.
The interior design is low-key yet elegant
Breakfast is served from 6:30-10:00
The dishes are also very rich, making it convenient to have a satisfying breakfast early in the morning before taking the train.
The only drawback is that the table is relatively small
It may be inconvenient if you need to work or place items in the room
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6/9
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dana KönemundFront Office
Guest User
Superior Room with Sofa
Checked in Jul 2024
Family
34 Reviews
4.2/5
Very Good
Posted on Aug 20, 2024
Across the street from Basel Train Station, the Baroque architecture is very pleasing to the eye. The bedding is comfortable and hygienic, and the breakfast is very good. The production, taste and variety are excellent, better than the average European hotel. Freshly squeezed juice and salmon are provided. It is the most pleasant breakfast among all the hotels in Europe. Very good!
Original TextTranslated by Google
Response from Property: Dear Annonymous,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Gaoshangaoyeshan
Superior Room with Sofa
Checked in Jun 2024
Family
45 Reviews
3.5/5
Posted on Jul 16, 2024
The room is quite big, but the third person's bed and amenities were not made and put in.
This has never happened in many Swiss hotels before, only in Basel.
The faucet is quite retro. There is a coop downstairs.
Ice cubes are delivered quickly.
The Basel train station is under the window. We were given a room on the fifth floor facing the train station door with a view. There are noises during the day and night, but it is not very noisy.
The sheets are not as clean as in the previous hotels in Montreux, Locarno, Zermatt, etc.
Original TextTranslated by Google
Response from Property: Dear Gaoshangaoyeshan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Ice cubes is readily available through Room Service. Ice machines are not permitted on the floors.I have passed on your comments about the sheets, thank you for your feedback.We hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Guest User
Classic Queen Room
Checked in Jul 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel is very close to the train station. The decoration style is also very unique. The breakfast is rich and varied, with a wide range of choices. The service attitude is also very good. I will come to stay again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Anonymous User
Classic Queen Room
Checked in Jul 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
The bathroom is very beautifully decorated and clean. It has everything you need. I like the coffee machine, which can also boil water. The location is great. There is a coop next door and the main fire and denner opposite.
Original TextTranslated by Google
Response from Property: Dear Anonymous User,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Guest User
Superior Room with Sofa
Checked in Jun 2024
Family
31 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
The hotel is just opposite the Basel train station, with very convenient transportation and close to Maket Halle, so it's easy to eat. A tall, thin, bespectacled uncle at the front desk was very enthusiastic and recommended us a lot of travel tips for Basel. The room was clean and spacious, and a two-day city transportation card was also given. Swiss hotels are good in every way except that they are a bit expensive, and are very cost-effective.