Hotel City Inn Basel Reviews

Hotel is close to the main station . They provide free city travel pass . Bit of long walk to the room as 2-3 hotels are in the same building . Breakfast was good . Wished the clean the breakfast area windows . It’s was so dirty .

No lift direct to most of the rooms; not friendly to those have 2 heavier luggages

Everything was fantastic If i ever go again in Basel i ll stay there

A simple & warm hotel but walking to the room could have been better. Thank you for making us comfortable:)

The best location you can find near the Basel train station. This hotel shares the same reception lobby as the Metropolitan Hotel, so you'd need to walk a long way from reception to the back of the kitchen to the lift that goes up to your room. The room is tiny with our two big luggages and we couldn't open them fully.

It should be noted that the hotel is connected to Hotel Euler, and there is no City Inn sign from the outside. Of course, you can also check in at the front desk of Euler. The hotel facilities are clean and the service staff are very friendly.

Not bad, cost-effective. The entrance is not easy to find, so be careful.

It's right next to the train station. It's very close. The room is big and the breakfast is good. I booked it early this time. The price is very suitable. If you consider the cost-effectiveness, it's very good. It allows three people to stay. It's the ceiling of cost-effectiveness in Switzerland.

The view was very beautiful for the station, the bed was very comfortable and the service was very good.

Conveniently located near the train station, have a city pass card and can continue traveling immediately.

Das Hotel liegt zentral man kommt überall zu Fuß, nur das Zimmer war etwas klein aber für eine Person und eine Nacht war es ok . Das einzige was gefehlt hat war der kleine Kühlschrank

The location is great,though the entrance could be clearer. The room was a good size, comfortable bed and small shower room. The lack of shelving/drawer space was a minor niggle, but the worst thing about the room was that the curtains didn't fit the window space properly and too much light got in. The breakfast was good, and staff helpful.

First the pros: The hotel is well located close to the main railway station, with plenty of cafes and restaurants nearby. The rooms seem clean with a good number of towels and all the amenities you need. The Cons: The hotel is tough to find as the signage is horrible and it is actually located within it's two sister hotels Euler and Metropole. Checkin is (very very very slowly) done at the Metropole reception. Main issue is the noise. Outside many windows there is some type of machine which starts every several minutes with a very loud screech. This is loud enough to stop you sleeping even with the windows closed. The only way to counter this is to turn on the very loud external AC unit to mask the sound. At least this noise is predictable and compensates for the closed windows. Secondly the hotel has a very random layout and lifts do not reach many rooms. Long uneven corridors, steep badly lit staircase (I had to climb 4 in total) are not conducive to carrying luggage and woe betide anyone who has any kind of movement issues. The reception does not warm you about this or offer any options. Finally the breakfast for 3 hotels is very ordinary. All in all very disappointing

Very disappointed. Even though the gentleman at the reception was extremely polite and very helpful my check in was delayed by one hour with the excuse that the TV needed to be fixed whereas I found out later that this was because of late checkout of the previous tenants. Very bad way to start the stay. Rooms are very average to below average , small tv and generally horrible first impression especially when I compare with other hotels even cheaper that I have used the last 10 years in Basel!