Best Hotels in Batang Kali

The hotel looked new and the room was clean. The problems were the connecting room was not sound proof and the toilet has no lock. Can hear the next door guests watching TV and talking in normal volume. The plus things are the facilities like swimming pool, kids playground and common areas are well kept. The breakfast buffet spread was amazing and the confectionery like croissant and pan au chocolat are very delicious. However, the queue to enter the restaurant for breakfast was very long between 8.30-9.00am Suggest the restaurant to add more seatings to save guest's time. The ala carte dishes for dinner were ok. The lasagne was not delicious. The char kue tiao and chicken burger were much better. The vietnamese noodle was too gingery, not so nice. For the price, room, facilities and breakfast, it is very worth it. Most likely will come back again.

The location was easy to find, but the check-in process was not that smooth, reached there around 3 pm but only able to check in 5 pm+, as they said because of the late checkout from previous guest, and I ask for compensation for this issue as due to this late check-in, it has interrupted my schedule as I supposed to go Genting b4 6 pm for a concert and I was late to that due to traffic jam. I asked for late check out as compensation however the hotel doesn't allow it and did not compensate anything. The room was nice, clean and cozy. Overall, nice room but feel disappointed with the Swiss Garden Hotel's management, will consider twice b4 I want to book here next time if I have any important schedule for Genting.

We loved it! I really appreciate how clean and neat the room was; the duvet and pillows were freshly washed so it has that comforting soap smell. The bathroom was super clean too. Mr. Chen was super friendly, along with the staff on-site who welcomed us that day, Aina. I truly like the concept of ”layan diri” here, it was nice to know the pantry/cafe would be open 24/7 so there was no issue to get water if you're thirsty. You can also make toast, and have a cup of coffee/tea/Milo - all at no extra cost. There's also free breakfast every day, the food will be designated by room number and kept in separate containers so come breakfast time you can just swing by the cafe area and take your portion. It was a very short stay for us but it was superb! ❤️ It would perhaps add a bit more privacy if the windows for the ground units are tinted? Or if there was an extra layer of sheer window curtains underneath the standard curtain - just a thought.

Not sure what the neg reviews are on about but my experience was really good! Room was super spacious with kitchenette, living area and even a service balcony with washing machine! Local eateries like satay and lok lok is just down the road. Will definitely come back again (:

Overall, i'm satisfied during the 1 night stay there. Booking the tower 1 room does give an advantage where the car park is the same level as the room. So convenient for family with kids. Halal food is nearby, got food court with a variety of nice food. Surrounded by a lot of convenient shop like 7e, KK, etc. The only downside is, you can't go to the other level without using the elevator at tower 2. Stairs is no accessable.

Pros Hotel is great for families. We booked the sixer room as the quad room has been reviewed by other guests that it is far away from lobby. Our sixer room was just above the lobby at level 2. Space was enough for our family of 5 with toddler and we had a connecting room. Our room had a bunk bed. So in total there were 3 queen beds. 2 beds on the bottom and 1 on the bunk bed. Location wise is very convenient as the theme parks, restaurants and supermarket is just right in front of the hotel. There is also a small playground for kids at the lobby reception. Cons The bathroom has a separate cubicle for toilet and shower. But the bathroom has no door! You would have to change your clothes in the shower cubicle. I have never stayed in a hotel where the bathroom has no door, so if you are staying with a big group just be prepared😊 Room has no fan but it is cold outside so not a problem for us during our stay. Breakfast buffet location is not in the hotel. It is in the indoor themepark premise so you need to walk 10-15 minutes for breakfast. Otherwise great stay for families and reasonable price too if you are sharing.

The hotel was former apartment that makes the room so wide with apartment standard. Has a sink etc, the room it self was clean nice, nice bed, nice pillows,nice bathroom but they didnt give toothbrush and toothpaste. They have many restaurants, and lucky i was at tower 2 so easy to reach restaurant and the shuttle stop. The location is wonderfull, on the top of the mountain. But it was sadly when i stay there was big raining all night and morning so all foggy and i cany see the nuce few there, otherwise its wonderfull view if there was no rain. Overall that very nice hotel

The resort looks neat and beautiful where is surrounded by vegetation. When the first time we drive to this resort, we were scared of where is quite an outskirt location. But not too bad is not that deep into drive-in is just about 5 min from that small little town. In fact, is a really convenient location which near to those shops from the little town They take the SOP seriously where they did maintain the social distancing, scan our My Sejahtera apps, and provide us the hand sanitizer. We were greeted by the guard who are very friendly and dedicated. The room in GRV was the great one, very huge like a suite room with wide space, beautiful view and the shower heater was working perfectly with high pressure. The receptionist by the name of Fazila (who work in this property for 3 years plus) who handle our check-in and check-out process was efficient with a courtesy maner and helpful. We will never forget of Fazila's hospitality that she demonstrated. Keep up the good work Fazila and her team.

House are clean and nice. Comfortable for us with families. Keys need to be collected at geo38, and the house located at midhills. Quite a distance if you are a tourist and dont have a car. But afterall, a good staycation for us

The hotel assistant is not fluent in Malay. Most of the workers are from Bangladesh or Pakistan x my mistake. The smell of smoke mcm Indians have it too strong. but the hotel is still new 👍 can still be improved.