Pretty Bar Good Location Good Food if top end price wise Questionable Service. We were a family party of 6 people, visiting the place for a booked meal. It was the day of the Battle light switch on for Xmas so the place had been very busy and I'm sure the staff were tired at the 6pm time we took the table. Lovely decoration and the venue looked great. When the Landlady came over to take our drinks order we asked if we could order food at the same time, which was agreed. One of the staff thought she knew one of our party and asked as much, all very funny and friendly. The Landlady just stood stock still until the person left the asked drinks again. Here it went wrong. When asked what beers, she said the 2 cask. I asked what keg beers and told there weren't any. Then pointedly corrected us saying Tap beer. Managed a eye roll, and generally frosty despite the glowing Xmas ears which made an interesting contrast, then repeat request for drinks. I pointed out we had only wanted to know what beers they had. Frosty look. Once she'd got our drinks order, she was off. Food forgotten, and never came back to our table again. Luckily the other staff were lovely. Then an hour later we asked how long the food would be,then the Landlord came over, apologised that our order had been lost between the bar and kitchen. So food was very late to table. To be fair I didn't ask, but we were not offered anything off as an apology. My food was lovely. Food generally was good if on the top end for a nice pub environment. Some meals seems small (6 pieces,of scampy). Was a very mixed experience but we would be very unlikely to go again. We did tip as really only the attitude of one (high up) person, when the whole team work hard.
63 Reviews