Shangri-La Golden Sands, Penang
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ferringhi
Shangri-La Golden Sands, Penang
No.4 of Family Hotels in Penang
Jalan Batu Ferringhi, Kampung Tanjung Huma, Batu Ferringhi, Penang, 11100, Malaysia
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Last booked 43 mins ago
Highlights
Superb views
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming poolFree
Beach volleyball
Beach bar
Gym
Private parkingFree
Bar
Tennis court
Restaurant
All Amenities
Property Description
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
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8.8/10
Very GoodVery good hotel..services very good..hotel falicities all good..reccomended hotel👍👍👍🔥🔥🔥
All 1,185 Reviews
Surroundings
Airport: Penang International Airport
(30.3 km)
Train: Bukit Mertajam Railway Station
(39.5 km)
Landmarks: Old Masjid Tanjong Huma Penang
(<100m)
Landmarks: Watersports Recreation and Monkey Beach Tour
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior twin Room
2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
12
Executive Suite
1 King bed
66m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
6
Deluxe twin Room
2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
5
Superior Room
1 King bed or 2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
7
Superior king Room
1 King bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
5
Deluxe Room
1 King bed or 2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
5
Executive Seaview twin Room
2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
5
Deluxe king Room
1 King bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
8
Executive Seaview Room
1 King bed or 2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
6
Executive Seaview king Room
1 King bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
1185 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location9
- Service8.7
Average for similar properties in Batu Ferringhi
AI Summary
The staff is friendly and attentive, ensuring a welcoming experience. The beachfront location provides easy access to dining, nightlife, and water sports. Guests enjoy comfortable rooms with luxurious bathrooms.
yongenn
June 16, 2025
The hotel was overly crowded, and service standards noticeably dropped, especially during the 3 PM check-in rush. While they offer a Family Lounge—which is a thoughtful touch—the service there was actually slower than the main queue outside. The bellboy/luggage area was also extremely slow during peak hours (check-in/check-out).
The facilities and pool are great for kids, but overall the service was disappointing. During breakfast, when we asked for a baby chair, we were told to walk to a corner and get it ourselves—not what you'd expect from a 5-star resort.
Our room also had a leaking toilet. We reported it, and I believe someone came while we were out, as the floor mat had black shoe stains. However, the issue was not fixed, and no one updated us or offered to change our room. For the price and brand, the lack of service and communication was truly underwhelming.
Anonymous User
June 11, 2025
We had a great stay this time! The kids enjoyed the water play and fun amenities. Will come again next time :)
Aida Shakina
June 13, 2025
Great service from Felicia and moonisha! Thank you so much..kids favourite resort golden sands ni..tak pernah miss setiap cuti sekolah..keep it up Golden sands!
Anonymous User
June 5, 2025
Great place for kids,great location and friendly staff. love the view facing the pool and sunset. Definitely will come back again.
Gwen9969
June 10, 2025
Subject: Compliments on Exceptional Service During Our Recent Stay
Dear Shangri-La Management Team,
I would like to express my sincere appreciation for the outstanding service provided by your team during my recent stay at your hotel from 3rd to 6th June.
We initially stayed in Room 250, and I was truly grateful that my request for an upgrade to Room 620 on the last day was kindly granted. This thoughtful gesture was in celebration of my husband’s 51st birthday, and it made the occasion even more memorable.
I would like to especially commend the following staff for their exceptional service and wholehearted support in making this surprise celebration so special:
Mr. Puru and Wind from the front desk check-in counter
Mr. Mohd Subri, Service Manager at Sigi’s Restaurant
Each of them went above and beyond with their warm, attentive, and thoughtful service. Their professionalism and genuine care truly reflect the spirit of Shangri-La hospitality.
Thanks to their efforts, my husband’s birthday celebration was seamless and unforgettable. Well done—and you should be very proud to have such dedicated team members!
Warm regards,
Lee Siew Li
AcikSukaJalan2
June 1, 2025
We came back again 😄. My kids were indeed had a glorious time here. Felt so lucky as we had a room facing the pool and sunset. Really recommended!
AfiqFadhil
June 9, 2025
Very good hotel..services very good..hotel falicities all good..reccomended hotel👍👍👍🔥🔥🔥
Soo Seng
May 19, 2025
Loved everything about Seaview Hotel—perfect location, gorgeous views, and excellent service. Highly recommend!
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Beach volleyball
Beach bar
Gym
Private parking
Free
Bar
Tennis court
Restaurant
Cafe
Taxi booking service
Conference room
Multi-function room
Children's pool
Playground
Water slide
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Business Services
Multi-function room
Conference room
Fax/copying service
Wedding service
Front Desk Services
24-hour front desk
Lockers available
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Languages Spoken
English
Malay
Chinese (Mandarin)
Food & Drink
Cafe
Bar
Lobby bar
Room service
Public Areas
Chinese instructions
PA and sound system
Non-smoking floor
Elevator
Humidifier
Vending machines
No smoking in public areas
Picnic area
Outdoor furniture
Garden
Health & Wellness
Tennis court
Gym
Beach volleyball
Beauty and makeup
Activities
Public beach
Water slide
Beach bar
Cleaning Services
Laundry service (off-site)
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Playground
Kids' board games/puzzles
Books and videos for kids
Children's pool
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by email/phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 179.00 (approx. US$41.98) per person per night |
Breakfast
TypeContinental
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 39.00 (approx. US$9.15) per person |
Children 12–17 years old | MYR 82.00 (approx. US$19.23) per person |
Adult | Buffet:MYR 82.00 (approx. US$19.23) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$46.90) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1980
- Renovated: 1995
- Number of Rooms: 387
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.