Hard Rock Hotel Penang

I have to complain about the strong, cheap-smelling restroom cleaner scent in the hallway. It really lowers the tone of the place. Also, for a nice sea-view hotel, it's strange that breakfast is served indoors. The tables are really cramped, which isn't a pleasant experience.

It was quite noisy and dusty due to renovations. The pool downstairs was excellent, with direct access to the beach. On the way to the hotel from the airport or train station, there's a long coastline where you can watch the sunset. Further down from the hotel is the national park, and if you head left up the mountain, you'll find the Durian Float Mountain.

Hard Rock Hotel is perfect for couples on their honeymoon, and also great for a group of girlfriends celebrating a birthday and having fun together.

First, the basic hotel info: it's a 40-minute drive from the old town. We've stayed at many 'Roc' brand hotels before, but this one was surprisingly small. Also, there are no shows or performances on weekdays. Regarding cleanliness, our room faced the pool, which made it quite noisy. If you prefer quiet, you might want to request a room on the other side. Now, breakfast. It was still 'Roc' style, but there really wasn't much to eat. We booked a three-day, two-night stay, and on our second morning, we were told breakfast wasn't included. This was absolutely ridiculous! The hotel's front desk had already confirmed it was included, yet the restaurant staff insisted it wasn't. They kept making us reconfirm and even took photos. Couldn't they just check with the front desk themselves? This lack of attention to detail was really disappointing.

I really like this hotel; the service is great and it's very clean.