Bahia Principe Grand Punta Cana - All Inclusive

Staff are attentive and helpful. Very much recommended and definitely one place I plan to come back to. The entertainment and food are awesome! The beach area is not the best due to build up of seaweed but that’s nature and they do their best to keep on top of that. The various pool areas and fun make up for it. Thank you Bahia Punta Cana!

Absolutely lovely complex, as we booked with TUI we were up graded and could use all 7 hotels. All staff were friendly, accommodating and nothing was too much trouble for them. Restaurant had lovely food, usually buffet can be slop but it was all cooked beautifully and a large variety. Room was clean, but a bit dated. We booked into other restaurants, to mix up from the buffet these were also very nice. There was buggy’s to drive you about if you found it too hot to walk, heat was unbearable! Pools and grounds well maintained looked beautiful. You can’t really leave the complex, unless doing a trip. I thought I would struggle with this, but there is so much going on that you don’t feel caged in.

It was a wonderful trip. The renovated rooms are great. The a la carts were good but the food was not hot. The staff work very hard but the language is a problem. They do not understand and keep saying yes all the time. In the Amber buffet the AC was not furnishing enough

Upon arrival our room had an infestation of mosquitos and the washroom hadn’t be cleaned properly. We also found some cockroaches. The maids didn’t take care to give us enough towels or a clean blanket. Not to mention the lobby scam coming2 which sold us a product that wasn’t delivered and charged us double.

We have just got back from this hotel we all had a great time the rooms was lovely. everything was clean and the cleaners come in every day cleaned the room and filled the fridge Staff all friendly and helpfull Pool areas well looked after lovely and warm pools.swim up bars yes sometimes takes a bit of time to get served but they get there in the end great entertainment team brilliant shows lots of shops sell everything you need only one down fall the all inclusive food is cold and not brilliant but you got the alacart resturants and the truck the food from the truck is really nice the beaches nice and clean we had rough seas but still very nice you do get lots of traders walking the beach and on a friday in the complex but just say no carry on walking and they am fine no problems really enjoyed it had a great 2 weeks holiday we will go back

I'm writing this review to prevent others from experiencing what we did at this resort, which does not meet the standards of a true luxury destination. Despite claims of being a five-star, family-friendly resort, our experience was far from satisfactory. We chose this resort, paying a premium for what was advertised as a clean and luxurious environment, particularly important for our family since we have a baby. Upon arrival, we were met with 32-degree heat and no air conditioning in the reception area. I had to enter a closed restaurant just to keep my baby cool, but staff insisted I wait in the lobby without air conditioning, despite my explanations. After multiple discussions, they eventually allowed us to stay in the restaurant lobby. Furthermore, at dinner time, we were not permitted entry into the restaurant until 6:30, forcing us to wait in uncomfortable conditions. Now, regarding the room: the condition was unacceptable. We found a used item on the bed, along with dust and hair underneath. The cleanliness was akin to a two-star facility, despite the high price we paid. When we reported that the air conditioning was not functioning, maintenance took over an hour to respond, which impacted our ability to enjoy the sunny weather. We subsequently requested a room change, but encountered similar issues in the new room. Overall, this resort is not suitable for families with young children or anyone seeking a luxurious experience. The food quality was also lacking. We later upgraded to the Fantasia hotel, which was significantly better. Additionally, many other guests and staff shared similar sentiments about the Grand Punta Cana Resort, suggesting it may not be in operation much longer. I strongly recommend considering other options for your vacation to ensure an enjoyable experience