No.101 Longbeicun Road, Haidian District, Beijing, 100091, ChinaView Hotel Details
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Truego Hotel (Beijing Summer Palace) Guest Reviews
4.8/5
Excellent
2773 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2773)
Positive reviews(2732)
Reviews with photos/video(365)
Easy to get around(459)
Classy environment(304)
Close to metro(284)
Friendly front desk staff(244)
Many amenities(140)
Delicious breakfast(138)
Perfect for kids(62)
Has rooms for families(43)
Negative reviews(41)
Anonymous User
Selected Comfy Family Friendly Room
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2024
I recently stayed at this hotel for 3 nights and had a fantastic experience. The location is unbeatable – right in the heart of everything, making it incredibly easy to access all the key tourist spots. There are also tons of food options nearby, which made exploring the local cuisine a breeze.
The hotel itself provides free breakfast throughout the stay, which was a lovely touch and super convenient. But what really stood out were the staff members. They were incredibly helpful and went out of their way to address my questions immediately, making me feel truly taken care of. Overall, a great stay, and I’d definitely recommend it to anyone visiting the area!
6/7
Response from Property: Thank you for your affirmation and support, Qiuguo is a high-quality hotel, with a strong urban humanistic color, we hope to create a comfortable home for the guests during the journey, for the young and middle-aged people running around in the bustling city to create an exclusive "paradise", we hope to pass the best things of Qiuguo to every urban person, and are willing to enjoy a relaxation, quiet and joy in the rush and fatigue. I believe that you will like Qiuguo more and more~ sincere, friendly, and simple Qiuguo people are looking forward to your arrival
Guest User
Elegant Boutique Room (2 Beds)
Checked in Nov 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Dec 6, 2024
The staff are all very friendly, helpful and courteous. Unlimited free bottled water is offered.
The room is spacious and clean. The breakfast, mostly Chinese food, is delicious.
It’s just few minutes walk from Anheqiao North subway station. The hotel is surrounded by plenty of restaurants and a shopping mall.
However if you wish to stay near to the attractions in the city centre, this might probably not be your best choice as it takes around an hour of subway ride to reach, for example, Tiananmen Square area. Its distance from the heart of Beijing aside, this hotel is highly recommended.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in your stay at Qiuguo Hotel. We look forward to seeing you again to review our progress and wish you a happy day
J@cqueline
Cozy Queen Room
Checked in Oct 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
We had an amazing stay at Truego Hotel. The location is excellent, within walking distance of the metro station, restaurants, and a mall. The rooms were spacious, clean, and well-maintained. The staff went above and beyond to ensure our comfort and made us feel truly welcome. Our experience exceeded expectations, offering excellent value for money. I highly recommend Truego Hotel (Beijing Summer Palace) as a fantastic place to stay.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in your stay at Qiuguo Hotel. We look forward to seeing you again to review our progress and wish you a happy day
Estefânea
Selected Business Double Bed Room (with Deep Sleep Memory Pillow, Lang Le Fu Mattress, And Humidifier)
Checked in Sep 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel is awesome. It's very close to the subway and easy to get around the city. The room is very clean and nice. The staff is very kind; they will do anything to help you. They helped me get some food late at night when I arrived, and even after I left, they assisted me with a package that arrived late and I couldn't receive. I highly recommend this hotel!
Response from Property: 感謝您的肯定和支持,秋果是一家高品質的酒店,帶有濃厚的都市人文的色彩,我們希望為旅途中的客人營造一個舒適的家、為奔波在繁華都市的中青年打造一個專屬的“世外桃源”,我們希望把秋果最美好的東西傳遞給每一位都市人,願在奔波勞累中享受一份放鬆、安靜和喜悦。 相信您會越來越喜歡秋果~真誠、友愛、樸實的秋果人期待您的到來
Guest User
Cozy Queen Room
Checked in Aug 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
It was an overall really good hotel, close to the metro station and friendly staff.
Response from Property: 感謝您的肯定和支持,秋果是一家高品質的酒店,帶有濃厚的都市人文的色彩,我們希望為旅途中的客人營造一個舒適的家、為奔波在繁華都市的中青年打造一個專屬的“世外桃源”,我們希望把秋果最美好的東西傳遞給每一位都市人,願在奔波勞累中享受一份放鬆、安靜和喜悦。相信您會越來越喜歡秋果~真誠、友愛、樸實的秋果人期待您的到來
Tianyang
Selected Comfy Family Friendly Room
Checked in Feb 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
Room: Don't judge this hotel by its front entrance, the hotel is modern and clean. The family room we've ordered is very spacious with a separate sitting area, which can qualify as a suite in some hotel's standard.
Staff: The staff was very friendly and ready to help.
Location: The hotel is conveniently located near summer palace. It is just a 10RMB didi ride. The hotel is inside a plaza, so there are a few restaurants to pick from. The breakfast shop next door is quite nice if you are interested to try some regular breakfast that locals usually have.
Response from Property: 尊敬的賓客,您好!感謝您的支持,秋果是一家高品質的酒店,帶有濃厚的都市人文的色彩,我們希望為旅途中的客人營造一個舒適的家、為奔波在繁華都市的中青年打造一個專屬的“世外桃源”,我們希望把秋果最美好的東西傳遞給每一位都市人,願在奔波勞累中享受一份放鬆、安靜和喜悦。相信您會越來越喜歡秋果~真誠、友愛、樸實的秋果人期待您的到來~
Ryan
Cozy Queen Room
Checked in Dec 2023
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
Great hotel with a superb location next to the metro and mall. Be aware there is construction ongoing in the lobby which can be a bit loud during the day (it’s quiet at night) but the front desk staff were very courteous and did what they could to make it a pleasant stay.
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay in this hotel and share your stay! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing guests with a kind and thoughtful check-in experience. We sincerely look forward to your visit again!尊敬的宾客您好!非常感谢您选择入住这家酒店并分享您的入住体验!您的满意是对我们最好的肯定和鼓励。我们致力于为客人提供亲切周到的入住体验。我们真诚期待您的再次光临!
James
Cozy Queen Room
Checked in Dec 2024
Family
20 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2025
We had a great stay
Response from Property: 感謝您的肯定和支持,秋果是一家高品質的酒店,帶有濃厚的都市人文的色彩,我們希望為旅途中的客人營造一個舒適的家、為奔波在繁華都市的中青年打造一個專屬的“世外桃源”,我們希望把秋果最美好的東西傳遞給每一位都市人,願在奔波勞累中享受一份放鬆、安靜和喜悦。相信您會越來越喜歡秋果~真誠、友愛、樸實的秋果人期待您的到來
Girl vs globe
Cozy Queen Room
Checked in Apr 2023
Solo travelers
20 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2023
Great experience at this place. Very great for foreigners needing to rest .
Response from Property: Hello dear guests! Traveling across mountains and rivers to see a scenery is like traveling thousands of miles to pursue a relationship. You are filled with great expectations and a little panic. I hope that Qiuguo (Beijing Summer Palace) store will be the most worthwhile and meaningful pursuit of your trip to Beijing. Therefore, we receive friends one after another here with the most sincere heart, meet the expectations one after another, and hope to leave the warmest experience in the short time together. In the days to come, I hope you remember us all with a smile on your face. Thank you for your favorable comments and your love for the hotel. Your satisfaction is our greatest wish. Time is the most ruthless but also the most affectionate. We meet and part again. I hope we can meet again in the future. Qiuguo (Beijing Summer Palace) store welcomes you back at any time.
LimRichard
Japanese Wind Tatami
Checked in Dec 2023
Couples
1 Reviews
4.5/5
Great
Posted on Jan 11, 2024
Good place to stay
Response from Property: Dear guest, thank you very much for your evaluation of Xiaoqiu despite your busy schedule. I cannot get your 5-point affirmation. I would like to give Xiaoqiu a deep review of her shortcomings. I hope you can see a different Xiaoqiu if you have the opportunity. I hope Xiaoqiu can Continue to serve you. We look forward to your next visit and wish you a happy life~
Anil Tiwade
Elegant Boutique Room (2 Beds)
Checked in Sep 2023
Family
3 Reviews
3.2/5
Posted on Dec 17, 2023
Basic no frills hotel
Response from Property: Dear guests, thank you for your comments. We attach great importance to your comments and have passed this feedback to the hotel management team and will take active measures to improve our hotel decoration and service. We understand that people have high expectations for a wonderful experience, so we will strive to increase the decoration and service of the hotel to meet your expectations and needs. We plan to add more decorations and amenities in the future, such as comfortable rooms, advanced fitness facilities and free Wi-Fi, to provide a more colorful stay experience. At the same time, we will also pay attention to the needs of guests for hotel services, and constantly improve our service quality to ensure that you get thoughtful service and care during your trip. Thank you again for your feedback, and we look forward to your coming again.
Guest User
Elegant Boutique Room (2 Beds)
Checked in Jan 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the housekeeping staff is also very kind, the front desk is also very enthusiastic, the room price is also very affordable, cost-effective! Comfortable and pleasant stay experience, good environment, good location, completely assured to stay, the room is very spacious, check-in is also very fast. The hotel service is as good as always, the staff is enthusiastic, will take the initiative to say hello, very considerate, the breakfast buffet is great, and a fruit plate is delivered, and the takeaway is delivered by a robot.
Original TextTranslated by Google
6/14
Response from Property: Thank you for your affirmation and support. Qiuguo is a high-quality hotel with a strong urban humanistic color. We hope to create a comfortable home for guests on the road and an exclusive "paradise" for young people running around in the bustling city. We hope to pass on the best things of Qiuguo to every urbanite, and hope that they can enjoy a relaxation, quietness and joy in the busy and tiring life. I believe that you will like Qiuguo more and more~ The sincere, friendly and simple Qiuguo people are looking forward to your arrival
Guest User
Cozy Queen Room
Checked in Jan 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
Facilities: The customer service helped upgrade the tatami, and the decoration is relatively new.
Hygiene: The auntie cleans every day, it is very clean, and also provides drinks and water. Especially when you bring your baby to stay, the hotel also provides children's toothbrushes and slippers, and gives the baby a drawing book.
Environment: Overall clean and hygienic, and relatively quiet.
Service: Most of the hotel customer service staff are young people, very enthusiastic and polite, and they will take the initiative to help solve any difficulties in a timely manner.
The hotel can cast movies on the screen, and I cast cartoons with my mobile phone to watch with my baby, which is very convenient. In short, all kinds of details are very attentive, making guests feel like spring breeze, and looking forward to staying again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to evaluate Xiaoguo. Your satisfaction is our pursuit, and your recognition is our infinite yearning. We will use this as motivation to constantly demand ourselves and improve ourselves, and we will not let our guests down. Xiaoguo looks forward to your next stay and is always ready to serve you!
Guest User
Japanese Wind Tatami
Checked in Jan 2025
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2025
The environment is very good, and it feels like home. The room we booked is a parent-child room with a projection and dolls. The bathroom is separated into dry and wet areas and has heating. The customer service butler Guoguo is also very nice, smiling and serving throughout the whole process without any impatience! There is also a fruit plate for free! In the morning, a "Do Not Disturb" sign will be hung outside the room door, which is really thoughtful! I will book this hotel again next time I come to Beijing!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and support. Qiuguo is a high-quality hotel with a strong urban humanistic color. We hope to create a comfortable home for guests on the road and an exclusive "paradise" for young people running around in the bustling city. We hope to pass on the best things of Qiuguo to every urbanite, and hope that they can enjoy a relaxation, quietness and joy in the busy and tiring life. I believe that you will like Qiuguo more and more~ The sincere, friendly and simple Qiuguo people are looking forward to your arrival
Guest User
Selected Business Room (2 Beds)
Checked in Jan 2025
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 5, 2025
I brought my two babies to the Summer Palace. I compared several hotels on Ctrip and finally chose Qiuguo Hotel. The facilities are very new and clean, the environment is elegant, the service is warm, the uncle at the front desk also gave the two children souvenirs, and the breakfast was also very satisfactory. The children had a lot of fun 🥳
Original TextTranslated by Google
Response from Property: Life is a journey of mountains and rivers. If your heart is ordinary, the sun will shine everywhere, and you will be able to walk calmly and safely even on the longest road! Qiuguo Hotel Summer Palace Branch will always accompany you on your ordinary journey of life, hoping to bring you more beauty and splendor!