Reviews of Sofitel Beijing Central

The service was great. Very friendly staff. The room was nice and clean. The bed was super comfortable and the bath tub was excellent. The gym and pool facilities were not used but we saw them and they looked great

Amazing stay, I would definitely recommend this hotel as one of the best I have ever stayed in. We were upgraded for our honeymoon and provided with a wonderful welcome decoration. Rooms are spacious, comfortable, service is impeccable. Room service 24h with great choices and quality. Important to highlight that all staff at reception speak English (I read some reviews where other were complaining about the missing English-speaking staff), so for sure the hotel has done a great step ahead in this sense to welcome more international guests. I would love to be back one day!

Overall experience is good. Had a pleasant stay. Hotel has all the essentials that I need for a comfortable stay, receptionists were friendly too.

The room is great, but I was unhappy with the service 1. During check in I was asked to make payment for the hotel despite prepayment being made, I had to show the staff that prepayment was made and The counter staff showed no apologies.. 2. For the laundry service, the staff showed a lack of proactive, as the clothes were supposed to be FOLDED and return by next day 6pm.. which was not done, until I gave them a call and realized the payment has to be made first, despite me telling the staff (before passing them the clothes for washing)that I'll make payment upon check out(IN MANDARIN). For a 5 star hotel like this, it is rather disappointing.. which I would not consider staying at Sofitel globally again.

Staffs are helpful. Rooms are clean and tidy. Reception and corridors need more lights. It's a bit dark. Service are good. Location is ok.

The room was spacious and modern. The large hot tub was a great feature which allowed for a relaxing soak before bed. The view from the room was spectacular by day and by night. Views across Beijing extending as far as the mountains. The staff I encountered all spoke English to some degree. I would stay again. Walking distance to cafes and some sights.

The room and facilities well kept and location is good to everywhere. Breakfast buffet is amazing with a lot of local food available 😍

I had an incredible experience at Sofitel Beijing. The rooms are spacious and clean, and I especially loved the spa-like bathtub. My children enjoyed soaking in it after a long day of exploring the streets of Beijing. The hotel is located in a great area with plenty of delicious food options nearby, and the train station is just a short walk away. Jackie at the front desk was extremely helpful and made our stay enjoyable. Thank you, Sofitel Beijing, for making our vacation so memorable!

When I first came to Beijing, I stayed in the Sofitel Hotel. The staff there were extremely friendly. Jackie at the front desk greeted us. She speaks excellent English and is really beautiful. The stay in the hotel was very comfortable. The rooms are even a bit larger than those in hotels of other countries. I like Beijing very much.

All hotel staffs have a good service mind especially bell boys.  Everyone is helpful    We stayed there 4 nights having a great time and sleep well.  Breakfast has variety of food and good taste

I didn’t stay here long but it was such a beautiful hotel. The room was immaculate with the ammenities and cleanliness. Excellent location for Beijing Capital Airport. The only downfall was the breakfast. There wasn’t enough space for people.

The room was a little bit damaged… the walls were like scratch in some areas and the air conditioner of my room was not working correctly the first day ! But I asked for a change and they gave me a bigger room that the air conditioner was working correctly!

The location of the hotel was very accessible to other parts of Beijing. In particular, the housekeeping of the hotel room was excellent and service was friendly. The room was very big. Would recommend to travelers who want a hotel near to most attractions in Beijing!

I had a fantastic stay at Sofitel Beijing Central. The hotel blends modern luxury with traditional elegance, creating a welcoming atmosphere. My room was spacious, clean, and offered stunning city views. The staff was attentive and ensured a pleasant experience. Dining options were excellent, featuring both local and international cuisine, including a traditional treat cover. The hotel also feature a meal delivery robot. The hotel’s location is ideal for exploring nearby attractions.