Building 2, No. 8 Courtyard South Guangshun Street, Chaoyang District, Beijing, ChinaView Hotel Details
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Hyatt Regency Beijing Wangjing Guest Reviews
4.6/5
Very Good
1144 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(1144)
Positive reviews(1095)
Reviews with photos/video(204)
Delicious breakfast(76)
Friendly front desk staff(69)
Perfect for business trips(57)
Well designed(50)
Loved the view(22)
Great swimming pool(10)
Close to airport(9)
Delicious buffet(8)
Negative reviews(49)
HYLeon
1 King Bed
Checked in Sep 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
Service is excellent.. room is clean and breakfast is wonderful.
Billy - front office - very helpful and graded us.
Tom - Concierge was always so helpful, giving us directions and helping us in all transport requirements.
Will be back!!
Response from Property: Dear guests,Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
Guest User
Deluxe Suite
Checked in Nov 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
favourite hotel to stay in whenever we are visiting beijing because of the location
Response from Property: Dear guests, Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!,We are delighted to learn that you enjoyed the experience of staying at our “Urban Oasis” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
love1-1
Deluxe Suite
Checked in Mar 2024
Business travelers
121 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Thanksgiving thanksgiving thanksgiving thanksgiving dinner is a great way of getting Ty
Response from Property: Dear guest, thank you for taking the time to share your stay experience with us. Hyatt Regency Beijing Wangjing was designed by the architect Kengo Kuma, and is committed to creating a "breathable urban oasis" for you. We are honored to see that you are satisfied with the hotel's facilities and services. We sincerely look forward to your visit again and embark on this journey back to nature together.
Anonymous User
1 King Bed
Checked in Dec 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
This is my second stay as usual clean comfortable and nice staff
Response from Property: Dear guests, thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!We are delighted to learn that you enjoyed the experience of staying at our “Urban Oasis” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
Garyaiden
1 King Bed
Checked in Dec 2023
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Jan 7, 2024
Overall, Hyatt offers a wonderful stay, there are few disappointments. The room, property design and fittings are excellent, the best and most thoughtfully designed breakfast I think I've ever had and very noticeably the friendly, helpful and facilitative stage who can't do enough for you.
An honorable mention to staff members Kerwin, Michael the concierge and Audrey and Sia, all who couldn't do enough for a customer, made you feel welcome and taken care of, in a discreet and thoughtful way.
There were two things I wasn't so fond of. I was relieved to know I'd booked a non-smoking room. The first room I tried smelled of cigar smoke. Michael the concierge helped me try another, on another floor. It too had background cigarette smell in the room which I had to breathe all night. As a non-smoker it wasn't very nice with every breathe I took. Such are shared air- conditioning ducts I suppose.
Anyway I wasn't gong to try a third room. Next time I'd try for a terrace room with an outside door. The smoke would need something that would have me thinking twice whether to book again. You could smell it sometimes when walking in the corridor.
Lastly, the refund. Please know you'll be charged approximately another room fee as deposit. At checkout I'd forgotten to ask about its return but was later in the day informed it would need returned in 3 to 5 days. I feel this is a little bit unreasonably excessive.
Thank you
Response from Property: Dear Guests,We truly appreciate your kind effort in taking time to pen your As we strive to provide one stop service to all our guests, we are glad to learn that you have enjoyed your stay with us. We thank you for regarding Kerwin, Michael, Audrey and Sia and your generous words of praise will certainly be shared with them. We apologize for the trouble caused by the smell of smoke in the room, and we will strengthen the review.We will also strengthen staff training and improve the attentiveness of our staff, hoping to bring you a better experience.We look forward to welcoming you back at Hyatt Regency Beijing Wangjing to experience our modern chic design and intuitively warm hospitality experience.With my warmest and personal regards.
Guest User
1 King Bed Club Access
Checked in Apr 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Fantastic stay. Was here for a few days and I loved my stay. Would stay again. I loved the lounge and the offerings they had. Prosecco, delicious snacks and light meal in the evening! Highly recommend it! Room was large, clean and comfortable. Breakfast was amazing! I loved the lemon ginger juice shot in the mornings. Staff in the lounge were great!
Response from Property: Dear guests,We truly appreciate your kind effort in taking time to pen your kind review following your last stay at our hotel. Indeed, as an Urban Forest designed by the award-winning architect Kengo Kuma, Hyatt Regency Beijing Wangjing is the place that refreshes you through a journey close to nature.We look forward to welcoming you back at Hyatt Regency Beijing Wangjing to experience our modern chic design and intuitively warm hospitality experience. With my warmest and personal regards.
Guest User
1 King Bed With Terrace
Checked in Mar 2024
Couples
15 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
Really relaxing room and very nice, helpful staff. Lots of useful amenities
Response from Property: Dear Guest,The honoured is ours as we received a wonderful review from you.We are delighted to learn that you have spent a wonderful time at Hyatt Regency Beijing Wangjing. Your generous words of praise will certainly be conveyed to our team.We look forward to welcoming you back in the near future.
Happytraveler23
2 Twin Beds Deluxe With Club Access
Checked in Aug 2023
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
The hotel is awesome. Friendly staff, clean and the food selections are great.
Response from Property: Dear Gueats,We truly appreciate your wonderful review and it is our pleasure to have you staying with us during your trip in Beijing. We are delighted to learn you enjoyed every detail that we deliver as the best of the best. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
Guest User
1 King Bed
Checked in Jun 2024
Business travelers
16 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
Great service as usual
Response from Property: Dear guests,Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
Yukimi (Ishana)
1 King Bed
Checked in Aug 2024
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Sep 24, 2024
Confutable stay.
Response from Property: Dear guests, thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
1brah1m
1 King Bed Deluxe With Club Access
Checked in Jul 2022
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2022
Everything was as expected. Thanks for kind service.
Certain Hyatt quality
Response from Property: Dear guest, Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us! We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon again.
Anonymous User
1 King Bed
Checked in Nov 2022
Booked for others
1 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2022
Everything was great! The food was delicious. The staff was very courteous! I will definitely stay again.
Response from Property: Dear guest, Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us! We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon again.
Michael Ong Eng Keng
2 Twin Beds With Park View
Checked in Aug 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2023
Very clean and conveniently located.
Response from Property: Dear guest,We truly appreciate your wonderful review and it is our pleasure to have you staying with us during your trip in Beijing. We are delighted to learn you enjoyed every detail that we deliver as the best of the best. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards.
Guest User
1 King Bed
Checked in Oct 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2022
Recently stayed in Hyatt Regency Beijing Wangjing, truly exceptional service attitude, all staff was extremely helpful and friendly at all times. I really had the feeling that everyone was willing to walk the extra mile making you feel at home and welcome. Thanks to the team for this great stay !
Response from Property: Dear guest, Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us! We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon again.
중국톈진
1 King Bed With Terrace
Checked in Mar 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2023
Clean and kind, If I come back, I will visit again
Response from Property: Dear guest, Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us! We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon again.