Crystal Orange Beijing Nanluoguxiang Hotel Reviews
Crystal Orange Beijing Nanluoguxiang Hotel
Building 15, No.67 South Jiaodaokou Street, Dongcheng District, Beijing, ChinaView Hotel Details
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Crystal Orange Beijing Nanluoguxiang Hotel Guest Reviews
4.9/5
Perfect
3706 Reviews
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Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3706)
Positive reviews(3689)
Reviews with photos/video(939)
Delicious breakfast(555)
Easy to get around(357)
Quiet & comfortable(310)
Friendly front desk staff(240)
Close to metro(98)
Perfect for kids(62)
Garden view(25)
Negative reviews(17)
Guest User
Business King Room A (Double Bed) (Bathtub, Tv)
Checked in Aug 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
I recently stayed at Crystal Orange in Beijing, and it was an exceptional experience from start to finish. As a remote solo traveler, I've been to many hotels, but this one truly stands out. The staff went above and beyond to ensure my stay was perfect, providing help with everything I needed and more. Their attention to detail and willingness to assist were remarkable.
The team at Crystal Orange is the most friendly and generous I’ve met in a long time. They made me feel completely at home, always ready with a warm smile and eager to help with anything—from work-related needs to making local recommendations. The hotel's atmosphere is both welcoming and professional, and you can feel the genuine care that goes into every aspect of the service.
I thoroughly enjoyed my time here and will definitely be coming back on my next visit to Beijing. If you're looking for a place with top-notch service and an incredible team, Crystal Orange is the perfect choice. Highly recommended!
Response from Property: Dear guest: Thank you for staying at Orange Crystal Beijing Nanluoguxiang Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey brings to you. This is what our service providers have always pursued, and it will also become our driving force for continuous improvement. Crystal journey, crystal companionship, looking forward to meeting you again! Hotel General Manager: Wang Jingrong
Emily F.
Superior Queen Room
Checked in Jun 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
Amazing stay — very clean and comfortable rooms with extra attention paid to the little details; attentive/helpful staff; great location. Will stay here again!
Response from Property: Dear Guest: Hello! Thank you very much for staying at Orange Crystal Beijing Nanluoguxiang Hotel and giving a good comment! We will continue to strive to provide you with a more thoughtful and comfortable service, and look forward to meeting you again! General Manager of the hotel: Wang Jingrong
Valliappan
Business King Room
Checked in Dec 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Dec 6, 2024
Good service with nice room maintenance. Good for children. Room is very good with all amenities.
Front desk staff helpful
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us a review. We are delighted to see your recognition of our work. With your trust in us, we are constantly striving and ready to provide high-quality service to every guest. We look forward to your visit again! Hotel General Manager: Wang Jingrong
ferylau
Outdoor Balcony King Room
Checked in Nov 2024
Couples
3 Reviews
4.5/5
Great
Posted on Nov 26, 2024
Crystal Orange is a convenient hotel near a metro station that it’s linked to many hubs of interest in Beijing, restaurants and shops.
The rooms are comfy, beds ok and you have an extensive breakfast, with some western dishes.
Our only issue in our stay (room for non-smokers still smelled, stains in the bed clothes) has been corrected swiftly by reception, with the chance to change the room if we were not comfortable during our stay.
Response from Property: Dear guests, thank you for your choice and feedback. It's a pity that we didn't bring you a perfect check-in experience. Your suggestions are very important. In the future, our colleagues will be more meticulous in serving guests. Looking forward to your next stay and experience our better service. Hotel General Manager: Wang Jingrong
Guest User
Deluxe King Room
Checked in Nov 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Nov 5, 2024
Around 10 minutes walking to nanluoguxiang on the quieter side. Service is very good as I made a big display of unhappiness over the central air-conditioning (the air-conditioning cannot be set below 25 degree celciuis at winter). But this seems to be happening to all beijing hotels with central heating. However, they handled my complaints well, even as the situation was beyond their controls, and I really was not very polite when talking to them.
Response from Property: Dear guest, thank you for choosing to stay and providing feedback. Unfortunately, we did not provide you with a perfect check-in experience. Your suggestion is very important, and our colleagues will be more meticulous in serving customers in the future. Looking forward to your next stay and experiencing our better service. Hotel General Manager: Wang Jingrong
Guest User
Guestroom (2 beds)
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
modern design and new hotel in the old center of Beijing. Very attentive staff, not a bad breakfast, although for the cost of living at 1200 RMB, the opportunity to enhance the guests’ stay at the hotel with breakfast is still available! thanks for a nice weekend! Best regards, Vlad
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Wang Jingrong
Tracy Connor
Deluxe King Room
Checked in Mar 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
Great location for exploring the hutongs. Very nice breakfast options and good customer service. The room was clean and nice big bottles of water, coke, and drip
Coffee are complimented.
Response from Property: Dear Guest: Thank you very much for staying at Crystal Orange Beijing Nanluoguxiang Hotel and giving a good comment! We will continue to strive to provide you with a more thoughtful and comfortable service, and look forward to meeting you again! General Manager of the hotel: Wang Jingrong
Massimo
Guestroom (2 beds)
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel is very nice, clean and in a great location for exploring the hutongs. The staff was very kind and provided an excellent service.
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us feedback. We are glad to see your recognition of our work. With your trust in us, we are constantly striving and always ready to bring high-quality service to every guest. We look forward to your next visit! Hotel General Manager: Wang Jingrong
Guest User
Deluxe King Room
Checked in Aug 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Really wonderful time here - hotel is in excellent location and really clean. Lovely friendly staff. Highly recommend!
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us feedback. We are glad to see your recognition of our work. With your trust in us, we are constantly striving and always ready to bring high-quality service to every guest. We look forward to your next visit! Hotel General Manager: Wang Jingrong
Guest User
Deluxe King Room
Checked in Jul 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Small modern hotel in the middle of a cute traditional neighbourhood. Comfortable rooms with a clean modern design. Metro station and several good restautants within walking distance.
Response from Property: Dear guest, thank you for your care and encouragement, which is the driving force for us to move forward, but we will not stop here. We look forward to meeting you again. Hotel Manager: Wang Jing rong
Guest User
Guestroom (2 beds)
Checked in Jun 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Jun 24, 2024
The staffs were very friendly and helpful. They help guests receive and keep deliveries from online shopping. Thanks to it I enjoyed a lot shopping on Taobao before arriving.
The room size is larger than most hotels nearby at the same price level. The pillow was so comfortable. I even bought one when checking out.
The location is nice. Very close to the Hutong areas. But a little walk from the subway which is about 7 mins by walk.
Anyway, I enjoyed stay here very much and I probably will come back if have chance.
Response from Property: Dear guests: Hello! Thank you very much for staying in the hotel and giving us comments. I'm glad to see your recognition of our work. With your trust, we continue to make progress and are always ready to bring high-quality services to every guest. We look forward to your visit again! Hotel General Manager: Wang Jingrong
Guest User
Guestroom (2 beds)
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
This hotel is excellent! The service is top-notch. I love the location because it's just a short walk to find great food and small gifts. It's also only 5 minutes away from the subway station, which makes it easy to get around the city and avoid Beijing's traffic while saving time and money. The staff members are extremely friendly. They assisted me in carrying my luggage to the bus station on a rainy day. Thank you so much! I will definitely choose this hotel again when I visit Beijing next time.
Response from Property: Dear guests: Thank you for staying at Orange Crystal Beijing Nanluoguxiang Hotel and sharing your stay experience! I am glad that every link of the hotel has been recognised by you. Through your meticulous description, you can feel the happiness brought to you by this journey. This is what our servicers have been pursuing, which will also become our continuous and enterprising driving force. The crystal journey is accompanied by crystal. I look forward to meeting you again! Hotel General Manager: Wang Jingrong
KoenR90
Business King Room A (Double Bed) (Bathtub, Tv)
Checked in Jun 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
Great hotel in a good location, clean, staff spoke not much English but was verry helpful with anything. Breakfast good as well.
Response from Property: Dear Guest: Hello! Thank you very much for staying at the Orange Crystal Beijing Nanluoguxiang Hotel and giving a good comment! We will continue to work hard to provide you with a more thoughtful and comfortable service, and look forward to meeting you again! Hotel General Manager: Wang Jingrong
Brendan
Deluxe King Room
Checked in May 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
Beautiful hotel in the heart of Hutong neighborhoods and it is close to visit the Forbidden City and other notable landmarks. The staff are very friendly and accommodating for an English speaker like myself!
Response from Property: Dear guest: Hello! Thank you for your heartfelt praise. Your encouragement is the driving force for us to move forward, but it will never stop here. Crystal journey, crystal accompaniment, looking forward to meeting you again! Hotel General Manager: Wang Jingrong
Joanna Siew
Outdoor Balcony King Room
Checked in Oct 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Very friendly staff, good location and every is so good.
Response from Property: 尊敬的賓客: 您好!非常感謝您入住酒店並給予評價,很高興看到您對我們工作的認可,我們懷揣着您 的這份信任,不斷進取,時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨! 酒店總經理:王凈榮