First of all, Zhengge B&B lacks management, and the front desk is always in a state where there are occasional people and no one. If you check in late, you may not be able to find anyone, or you may not even be able to check in, and there are no rules for changing the room at all; secondly, the B&B I don’t know how to ensure the safety of the homestay. Is it just relying on the monitoring of the homestay? If there is a real danger, can the monitoring stop the danger?
After check-in, the front desk said that we had bumped into the bill, (we checked in first, and the other guest who bumped into us was later, but asked us to leave) can help us refund the accommodation fee, try the tent for free, and let us pack our luggage Went to the front desk and they helped me put my luggage in the tent area and gave the room to another guest, we said ok. But during this period, the address of the tent area was not sent to us (the front desk at the time described that the tent area and the homestay area were not together). When we inquired later, we found that we did not take our luggage up, but changed the room for us directly. But it is not a refund of the accommodation fee, and no one told us about changing the room. As a result, we were not received at all after returning to the homestay. After finally finding someone, we stayed in a room type that was changed without our consent, (p1 is The room we booked ourselves, p2 is the room for us to replace) and no key was given! ! When we asked why we didn't give the keys, we said that there are surveillance cameras in the yard, which is very safe. I couldn't accept it, and I also doubted the safety of the homestay. Afterwards, no one explained this, and even asked me to give a good review, which is hard to give! ! ! !
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