Kerry Hotel, Beijing

Reviews of Kerry Hotel, Beijing

Kerry Hotel, Beijing

No.1 Guanghua Road, Chaoyang District, Beijing, 100020, ChinaSee Hotel Details
Kerry Hotel, Beijing
Kerry Hotel, BeijingKerry Hotel, BeijingKerry Hotel, Beijing
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1 night

Guest Reviews

9.3/10
Very Good
2219 Reviews
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(2219)
Positive reviews(2170)
Reviews with photos/video(382)
Perfect for kids(217)
Delicious breakfast(131)
Has play area for children(118)
Great swimming pool(77)
Stayed multiple times(33)
Close to amusement park(11)
Negative reviews(49)
Jlaw86
Deluxe 2-bed Room
Stay Date Mar 2025
Travel with friends
1 Reviews
8.0/10
Very Good
Posted on Apr 26, 2025
Good location in CBD, connected from Kerry Centre, 5 minutes walk to China World Mall. Guomao subway is a longer walk across the mall around 10-15 minutes. JinTaiXiZhao subway is nearer with a 5-10 minutes walk. Hotel’s grand lobby looks impressive, very good sized room and sofa area sufficient for 2 pax, bathroom has shower and tub
6/7
Response from Property: Thank you for taking time to write this review about your experience. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you.All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect.We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.Yours sincerely,Suky SunResident Manager
Guest User
Club Premier King Room
Stay Date Mar 2025
Family
2 Reviews
10.0/10
Outstanding
Posted on Apr 21, 2025
Great service and wonderful playroom for kids. Club lounge had a wonderful selection for breakfast and happy hour
Response from Property: Thank you for taking time to write this wonderful review of our services, adventure zone and so on about your experience. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.Yours sincerely,Suky SunResident Manager
joshietam
Deluxe 2-bed Room
Stay Date Mar 2025
Travel with friends
12 Reviews
10.0/10
Outstanding
Posted on Apr 9, 2025
A comfortable stay at a very convenient location near Beijing CBD. Staff were very friendly and professional, always going the extra mile for us during the stay. Definitely will stay here again the next time in town.
Response from Property: Thank you for staying with us and taking time to write a review on Booking. We thank you for the valuable feedback of our hotel location, services and so on. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Brandon Allen
Executive Suite
Stay Date Feb 2025
Business travelers
4 Reviews
10.0/10
Outstanding
Posted on Mar 30, 2025
The rooms are very well cleaned by housekeeping team and the room amenities are excellent. I never had to call anyone as everything you need is in the room. Club lounge was nice, and I definitely will stay here again.
Response from Property: Thank you for visiting Kerry Hotel Beijing and sharing your experience with us! We are honored to bring you a satisfactory stay. Kerry Hotel Beijing is committed to creating a comfortable home-like experience, and your satisfaction is our greatest motivation. We look forward to seeing you again!
Yen Qi
Deluxe Queen Room
Stay Date Mar 2025
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Apr 24, 2025
The hotel is located in CBD. Walking distance to most of the buildings.
Response from Property: Thank you for taking time to write this review about your experience. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you.All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect.We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.Yours sincerely,Suky SunResident Manager
Ohana678
Deluxe Queen Room
Stay Date Feb 2025
Business travelers
11 Reviews
10.0/10
Outstanding
Posted on May 13, 2025
I had a small issue with the staff member before, but next day everything was resolved, so I returned again to this hotel, the location is very good.
Response from Property: Thank you for taking time to write this review about your experience. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Cheyanne
Deluxe Queen Room
Stay Date Nov 2024
Couples
4 Reviews
10.0/10
Outstanding
Posted on Jan 3, 2025
Kerry Hotel is one of the best hotels we’ve stayed at in Beijing! The location is fantastic, with lots of interesting places nearby. The rooms are decent and just the right size. Big shout out to the staff for their amazing service! We had such a great time and will definitely be coming back!
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Anonymous User
Jiabao Boy's Childlike Theme Deluxe Double Bed Room
Stay Date Nov 2024
Family
2 Reviews
10.0/10
Outstanding
Posted on Dec 30, 2024
The staff are very helpful. The ambiance is great! Easy access to the neighborhood. We would love to come back next time.
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Guest User
Deluxe Queen Room
Stay Date Nov 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Jan 1, 2025
Excellent location connected to the China World Mall & Towers. Also a short walk from the Citic Tower & CCTV building. Hotel had read our pre-arrival request and gave us connecting king and twin room. Perfect for a family of four and with a good view too. Super comfortable beds, staff could not do enough to help and free minibar was an added perk!
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
VKinHK
Deluxe Queen Room
Stay Date Apr 2025
Business travelers
14 Reviews
9.5/10
Amazing
Posted on May 27, 2025
Great location for work, reliable staff and very acceptable room conditions. Only issue is it's getting slightly old and the sound blocking is not very effective, so it can be noisy
Response from Property: Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our location convenient for work, appreciated the reliability of our staff, and were satisfied with your room conditions.At the same time, we truly appreciate your constructive comments regarding the areas where we can improve. We are currently reviewing opportunities to enhance our property, including updates to our facilities and improvements in soundproofing, to ensure a more comfortable and peaceful experience for all our guests.Your insights are invaluable to us, and we hope to have the pleasure of welcoming you back in the future. Should you have any further suggestions or requests, please do not hesitate to reach out to us directly.Warm regards,Kerry Hotel, Beijing
fabiocimo
Deluxe Queen Room
Stay Date Sep 2024
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Oct 29, 2024
Highly recommended place to stay: helpful and friendly staff from check in to baggage transport to room to fruit offering a few minutes after check in all the way then to check out. Room was spacious and very clean. Nothing missing. The view was breathtaking (possibly the best view in Beijing)
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Enerel Sergey
Deluxe Queen Room
Stay Date Sep 2024
Business travelers
6 Reviews
8.0/10
Very Good
Posted on Oct 19, 2024
Its basically Shangri-La hotel with different name. Even their wifi name is Shangri-La hotel, so if you planning to stay near to China World Shopping Mall its very convenient 2 min walk. Rooms are spacious nothing special. I stayed in October so rooms were very cold, literally i was freezing and asked for heater, but service desk said they don’t have any left.. So if you plan to come here in winter season you better leave a note on the bookings comments section about the warmer.
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Krueger
Club Deluxe Twin Room
Stay Date Sep 2024
Family
8 Reviews
9.0/10
Great
Posted on Oct 15, 2024
Family with 2 kids. It’s suitable for a staycation. Especially with the indoor playground and nice indoor pool.
Response from Property: Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We are pleased to be part of your relaxing, comfortable stay in Beijing, and we all hope to extend our warmest welcome to you again real soon.
Alex
Deluxe Queen Room
Stay Date Feb 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on Apr 15, 2025
Very comfortable and beautiful hotel. Well located with great restaurants and stuff to do nearby, although a little bit business-oriented.
Response from Property: 感謝您光臨北京嘉裏大酒店，並在此與我們分享您的體驗！能為您帶來滿意的入住體驗，我們深感榮幸。北京嘉裏大酒店致力於打造舒適如家的體驗，您的滿意是我們最大的動力。 我們期待您的再次光臨！
Guest User
Deluxe Queen Room
Stay Date Feb 2025
Family
1 Reviews
8.5/10
Very Good
Posted on Mar 28, 2025
After we switched on do not disturb sign, the housekeeping lady knocked on the door and front desk started to ring us, apparently wanting to give us welcoming fruit. Housekeeping lady then barged in, instead of leaving the fruit at front door. Very uncomfortable experience. When I raised this with the front desk I was told this was normal.
Response from Property: Thank you for taking time to write this review of our hotel about your experience. However, regarding the issues you mentioned concerning hotel services, we have communicated and coordinated with the relevant departments. We will continue to enhance staff training, among other improvements, to provide you with a more comfortable stay. All of us at the hotel are passionate about making your stay at Kerry a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We sincerely appreciate your feedback and suggestions.