This location was ideal for my short layover. Conveniently located adjacent to Beijing Capital International Airport, it offers virtually every amenity you could imagine. The value is also excellent considering what you save by taking advantage of the complimentary airport shuttle service.
What truly made this stay exceptional, however, was the outstanding hospitality. I ordered room service, and the food arrived hot, delicious, reasonably priced, and surprisingly high quality. Breakfast was another highlight—I highly recommend adding it to your stay, whether you dine in the restaurant or enjoy it from the comfort of your room.
I especially want to recognize Deane at the guest services desk. Exceptional customer service is becoming increasingly rare, and Deane reminded me what genuine hospitality looks like. When I needed a little extra time before checking out, he patiently listened to my request, helped me work through my admittedly imperfect Chinese, and went above and beyond by arranging a special accommodation that allowed me to remain in my room beyond the standard checkout time. At no point did I feel rushed or like an inconvenience. Instead, I felt genuinely welcomed as a guest. His professionalism, kindness, and willingness to help transformed what could have been a stressful travel day into a relaxed and enjoyable experience. Employees like Deane are a tremendous asset to any hotel, and he deserves recognition for the positive impression he leaves on guests.
This personalized level of customer care is exactly why I would recommend this hotel to anyone flying into or out of Beijing, and why I will absolutely stay here again. I’ve attached a few photos I took during my visit.
A special note for families with children: you would be hard-pressed to find a better airport hotel. Between the family rooms, swimming pool, breakfast buffet, and evening dining options—including pizza, burgers, and other Western favorites—there is plenty to keep children happy while creating memorable family experiences.
10/10. Highly recommended.
Translated:
这家酒店是我北京转机期间最理想的选择。酒店紧邻首都国际机场，位置无可挑剔，几乎拥有旅客所需要的一切设施。再加上免费的机场接送服务，整体性价比非常高。
不过，真正让我印象最深刻的还是这里的服务。
客房送餐不仅速度快，而且食物热腾腾、味道很好、价格合理、品质也超出了我的预期。早餐更是值得推荐，如果入住的话，一定不要错过。
我还想特别感谢前台工作人员 Deane。
如今，真正发自内心的优质服务越来越难得，而Deane让我再次感受到了什么是真正的待客之道。由于航班时间的原因，我需要申请延迟退房。他非常耐心地听我说明情况，还细心地配合我并不流利的中文交流，没有丝毫不耐烦。最终，他主动帮我协调了延迟退房，让我能够在正常退房时间之后继续使用房间一段时间。
整个过程中，他始终保持着专业、耐心和真诚，让我感受到自己不是一个普通的住客，而是真正受到重视和欢迎的客人。正是因为有像Deane这样的员工，这家酒店才能给客人留下如此美好的回忆。我真心希望酒店能够对他的优秀服务给予认可，因为他代表了这家酒店最好的形象。
正是这种充满温度的个性化服务，让我毫不犹豫地推荐这家酒店给所有来北京出差、旅游或转机的旅客。我以后一定还会再次入住。
我还附上了几张自己拍摄的照片，希望能帮助更多旅客了解这家酒店。
另外，特别推荐带孩子出行的家庭入住。无论是亲子这家酒店是我北京转机期间最理想的选择。酒店紧邻首都国际机场，位置无可挑剔，几乎拥有旅客所需要的一切设施。再加上免费的机场接送服务，整体性价比非常高。
不过，真正让我印象最深刻的还是这里的服务。
客房送餐不仅速度快，而且食物热腾腾、味道很好、价格合理、品质也超出了我的预期。早餐更是值得推荐，如果入住的话，一定不要错过。
我还想特别感谢前台工作人员 Deane。
如今，真正发自内心的优质服务越来越难得，而杨亚威让我再次感受到了什么是真正的待客之道。由于航班时间的原因，我需要申请延迟退房。他非常耐心地听我说明情况，还细心地配合我并不流利的中文交流，没有丝毫不耐烦。最终，他主动帮我协调了延迟退房，让我能够在正常退房时间之后继续使用房间一段时间。
整个过程中，他始终保持着专业、耐心和真诚，让我感受到自己不是一个普通的住客，而是真正受到重视和欢迎的客人。正是因为有像Deane这样的员工，这家酒店才能给客人留下如此美好的回忆。我真心希望酒店能够对他的优秀服务给予认可，因为他代表了这家酒店最好的形象。
正是这种充满温度的个性化服务，让我毫不犹豫地推荐这家酒店给所有来北京出差、旅游或转机的旅客。我以后一定还会再次入住。
我还附上了几张自己拍摄的照片，希望能帮助更多旅客了解这家酒店。
另外，特别推荐带孩子出行的家庭入住。无论是亲子房、游泳池、丰盛的早餐，还是晚餐提供的披萨、汉堡等西式餐点，都能让孩子们玩得开心、吃得满意，也一定会留下美好的旅行回忆。
⭐⭐⭐⭐⭐ 10分满分，我给10分！强烈推荐！房、游泳池、丰盛的早餐，还是晚餐提供的披萨、汉堡等西式餐点，都能让孩子们玩得开心、吃得满意，也一定会留下美好的旅行回忆。
⭐⭐⭐⭐⭐ 10分满分，我给10分！强烈推荐！
