Four Seasons Hotel Beijing

Four Seasons Hotel Beijing Reviews

Four Seasons Hotel Beijing

No.48 Liangmaqiao Road, Chaoyang District, Beijing, 100125, ChinaView Hotel Details
Four Seasons Hotel Beijing
Four Seasons Hotel BeijingFour Seasons Hotel BeijingFour Seasons Hotel Beijing
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Four Seasons Hotel Beijing Guest Reviews

4.7/5
Outstanding
1595 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1595)
Positive reviews(1552)
Reviews with photos/video(385)
Delicious breakfast(86)
Friendly front desk staff(37)
Excellent afternoon tea(22)
Perfect for kids(20)
Luxurious(19)
Awesome gym(16)
Close to metro(11)
Easy to add bed(8)
Negative reviews(43)
Guest User
Deluxe Room King Bed City View
Checked in Sep 2024
Couples
7 Reviews
4.7/5
Amazing
Posted on Sep 17, 2024
Fantastic 3 night stay to celebrate my girlfriend’s birthday. Superb location in the heart of the city centre and a great spa facility.
Anonymous User
Deluxe Room King Bed City View
Checked in Jul 2024
Couples
18 Reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Always a pleasant stay at the Four Seasons. The chocolates they gave us for our room service complementary was amazing.
BbyG
Deluxe Room King Bed City View
Checked in Jul 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
What a gem of a hotel! Spent two nights at the hotel for my spouses birthday and I must say everything was excellent . Received a warm welcome by a lovely lady at the front desk who was extremely kind and friendly. The exceptional staff made it even more special for us. They upgraded our room and it was spacious, spotless, beyond comfortable and offered the most stunning views of the city. Our room was beautifully decorated and received 3 surprise cakes by the wonderful team☺️. Breakfast buffet had a variety of great choices. The hotel offered a number of top-notch facilities. It was quite an intimate experience for us. Highly recommend! Would definitely visit again!
6/8
Response from Property: Dear Guest, Thank you for staying with us and sharing your experience at our hotel. I appreciate you mentioned that our associates, especially staff from Front Desk were kind and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests. Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future. Warmest Regards, Lili Wong General Manager
Shokie
Deluxe Room King Bed City View
Checked in Jul 2024
Travel with friends
15 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
Wow, this hotel was amazing, literally have no complaints. Comfortable bed and pillows, huge spacious room, big bath tub. Breakfast was incredible afternoon tea was amazing. There’s really nothing to complain about.
6/9
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong
Lando Fung
Deluxe Room King Bed City View
Checked in Mar 2024
Couples
5 Reviews
3.0/5
Posted on Mar 8, 2024
Stayed our last 3 nights in the Beijing Four Seasons hotel(the first 4 nights in Regent)from 1-3-24 to 4-3-24, room no.1703. The up is the room and the facility. The room is spacious, comfy and good view from the bathroom. Also, the pool and sauna are great with good service. The down is the breakfast and the receptionist. The breakfast area is in the lobby instead of the restaurant, which is a lack of manpower as no one standing in the reception of the breakfast area in our first 2 days, also they didn't get your plate off promptly when you finished your meal, just last day we saw the staff in the gate of breakfast area for service, maybe someone "Big" came to stay! The taste and the choice of the food are just okay, I think worse than Beijing Regent. Also, the receptionists always keep a bad face during check-in and check-out, no respect, I find it hard to believe I stayed in the Four Seasons hotel! To be honest, the service is far away from Hong Kong and Bangkok's Four Seasons hotel. Overall, just average stayed, the service can be much better.
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and sharing your valuable comments with us. We will follow up with the issues you have mentioned and we felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Hotel General Manager Lili Wong
Eugene20
Deluxe Room King Bed City View
Checked in Aug 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Pool gym and sauna steam room were the highlight of the property. Breakfast was also very good
Sophie and John Emanuelson
Deluxe Room King Bed City View
Checked in Jun 2024
Couples
37 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
The staff are amazing at this hotel. They are so friendly and helpful. I would 100% recommend this hotel.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Ginger100
Four Seasons Studio King Bed
Checked in Apr 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
I was very pleased with my choice to stay at Four Seasons whim on a business trip to Beijing. Conveniently located only 30 mins from the airport and once there near the metro for easy moving around the city. The cleanliness and service was wonderful and the room was clean and well appointed with all necessities. I highly recommend getting a booking with access to the club lounge on 26th floor. The club breakfast was fantastic and complimented with great views overlooking Beijing. The staff were warm and friendly making every interaction memorable. Highly recommended and I’m looking forward to my next afoul Seasons visit.
Response from Property: Dear Guest,Thank you for sharing your experience at Four Seasons Hotel Beijing and I am delighted to learn that you liked our club lounge. I also really appreciate you mentioned that our associates were warm and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests.Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future.Warmest Regards, Lili WongGeneral Manager
Guest User
Deluxe Room Twin Beds City View
Checked in May 2024
Business travelers
4 Reviews
1.0/5
Posted on May 29, 2024
The standard has dropped below imagination, I do not plan to stay there ever again.
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and sharing your valuable comments with us. We will emphasize with our team and I felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Hotel General Manager Lili Wong
KA MAN GLORIA
Deluxe Room King Bed City View
Checked in Mar 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Apr 2, 2024
The services are exceptional ! All the staff are friendly and helpful. Though the hotel is a bit old, it is very clean.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide you with the best quality service. We look forward to welcoming you back shortly. Hotel General Manager Lili Wong
Guest User
Deluxe Room King Bed City View
Checked in Jul 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Jul 5, 2024
Staffs are helpful and friendly. Always have a smile on their faces.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
JK Muller
Deluxe Room King Bed City View
Checked in Sep 2023
Business travelers
20 Reviews
3.2/5
Posted on Sep 17, 2023
Wild place to stay. Good luck to everyone that stays at this hotel. I found so many issues to blow your mind. From lack of attention to detail to dirty rags holding the table up. You name it… it happened. Isadore "Issy" Sharp founder of Four Seasons needs come stay here.
Response from Property: Dear JK Muller,Thank you for taking your time to share with us your observations regarding our breakfast experience. I'm very disappointed to learn that the experience was not thoroughly enjoyable and my sincere apologies for the inconveniences caused to you throughout your whole experience. It is not representative of the Four Seasons service and our standards. Your comment is highly valuable to us. We will follow up with the problem you have mentioned and we felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Warmest regards, Lili WongGeneral Manager
alessandro
Club Room King Bed City View
Checked in Jul 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Excellent place, great environment, highly professional Staff
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Lelethu
Premier Room Twin Bed Skyline View
Checked in Jun 2024
Travel with friends
7 Reviews
4.0/5
Very Good
Posted on Jul 8, 2024
The room was clean. Staff was friendly and breakfast was great
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Guest User
Club Room King Bed City View
Checked in Mar 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Great hotel with excellent facilities. The staff were exceptionally helpful.
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong