Prime Hotel Wangfujing (The Forbidden City)

Checking in was a breeze, thanks to Kelly from the front desk. She warmly introduced me to the hand-purifying ritual and the evening essential oils, striking a perfect balance of being enthusiastic and professional. Her polite and professional demeanor made me feel right at home. Every staff member I encountered exemplified the professionalism and high standards one expects from a Waldorf Astoria. The breakfast was lavish with a wide variety of choices, offering both à la carte and buffet options. Unfortunately, my stay was too short this time, so I didn't get to experience the spa. I'll definitely choose this hotel again on my next trip to Beijing.

Very comfortable, and very close to the attractions, which is great. It's so comfortable and conveniently located near the attractions that both the kids and the elderly didn't even want to go out and explore anymore.

The room was great! Very clean overall, and they kindly upgraded my room type when I checked in. The hotel is also very close to the subway, making it easy to get around. The only thing is the gym hours are from 11 AM to 8 PM; I wish early risers could use it too, haha.

The service was alright, nothing spectacular, just average. The cleanliness could use some improvement. Breakfast offered a good variety though. The lobby design is quite grand, and the location is incredibly convenient. The biggest highlight is definitely being close to two subway entrances. I ended up staying for four nights straight.

This hotel boasts an excellent location, being very close to the National Art Museum of China, Guardian Art Center, and Capital Theater, making it incredibly convenient for visiting exhibitions and shows. The Line 8 subway station is also just a stone's throw away, ensuring easy access to transportation. The rooms are clean, hygienic, and well-equipped. The air conditioning works effectively, and the shower has good water pressure, providing a pleasant experience. The front desk staff were very friendly and proactively upgraded my room upon check-in. When checking out, I accidentally left some clothes in the room, and the staff promptly contacted me, which I greatly appreciated! If I have the opportunity in the future, I would definitely be willing to stay here again! I must also highlight that the hotel's dining environment is elegant, and the dinner offers a good selection of Southeast Asian specialties from Vietnam, Thailand, and India, which tasted quite good. However, a slight drawback is the breakfast. While the variety is rich, offering both Chinese and Western options, the taste, such as the Zhajiangmian, was just average. We had originally booked three days of double breakfast, but we only went on the first day and had no interest in going again afterward – simply because there were too few appealing options. If the quality of the breakfast could be improved, it would be absolutely perfect!

I stayed for five nights, and the location was excellent, making it convenient to get everywhere. The room was very clean, and the housekeeping staff were very friendly. On the first day, the pillows weren't comfortable, and they patiently changed them for us several times with different types. The only downside was that the breakfast selection wasn't very diverse, with not many choices.

Great location, right next to Fulu Temple Street and the art museum. The hotel breakfast has a wide variety of options, and there are tons of restaurants nearby, including Peking duck, home-style cooking, Western cuisine, and bars! I'll definitely be back next time!

The only difference between the room types is the floor level. My colleague's 1088 room was on the 7th floor, and my 1588 room was on the 10th floor. The room layouts were identical; just the floors were different. Also, the front desk service had an attitude problem. There was a tissue box on the round table in the room. When I tried to move it to the bedside table during my stay, I only picked up the top part of the box; the base and tissues fell onto the table, and that's when I realized the tissue box was broken. When checking out, the male receptionist asked about the tissue box. I told him what happened honestly. He then gave a sarcastic snort, like 'Heh, are you saying you didn't break it? Our staff said it was fine before.' I was speechless. If you're going to treat every guest with the mindset that 'customers are liars, customers always make excuses, customers will never admit fault,' then where's the sincerity? Did you thoroughly inspect it? Do I need to call someone over immediately to verify when I find a broken amenity? Is that really necessary? And finally, please enjoy the nearly 200-RMB breakfast; the stir-fried dishes were beyond words.