No.2 Chongwenmen West Street, Dongcheng District, Beijing, 100062, ChinaSee Hotel Details
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1 night
Guest Reviews
8.8/10
5289 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.4
Service9.0
Cleanliness8.9
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All reviews(5289)
Positive reviews(5009)
Reviews with photos/video(861)
Easy to get around(1037)
Close to metro(558)
Friendly front desk staff(286)
Convenient for shopping(187)
Perfect for business trips(76)
Strange smell in room(71)
Stayed multiple times(61)
Has rooms for families(26)
Negative reviews(280)
Guest User
Regular Double Bed Room (Quality Bedding)
Stay Date Sep 2025
Couple
1 Reviews
9.0/10
Great
Posted on Oct 22, 2025
Handy to shops and restaurants
Quiet
Easy to get to most places in central shanghais from here
River walks are outside the door and great way to start out
Breakfasts were good
Response from Property: Thank you for your enthusiastic feedback. We look forward to your visit again. Wishing you a happy life!
Athena99
Business Suite (Double Bed)
Stay Date Aug 2025
Business traveler
104 Reviews
9.5/10
Amazing
Posted on Sep 13, 2025
This is an established 3-star hotel boasting an excellent central city location and great value for money. While the facilities are a bit dated, they are perfectly adequate for a comfortable stay. The hotel is very clean, and check-in and check-out processes are swift. I frequently choose to stay at this hotel in Chongwenmen multiple times a year whenever I'm in Beijing's city center for business trips.
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6/9
Response from Property: Thank you for choosing Chongwenmen Hotel again. While some of the facilities at this older hotel may be showing signs of age, we always prioritize safety, hygiene, and comfort. Your recognition is the greatest affirmation and trust we place on you. Thank you again for choosing this hotel as your "Beijing Business Base." We look forward to meeting you again and wish you continued success in your work and a joyful journey.
320038****
Standard Room
Stay Date Jul 2025
Family
7 Reviews
8.0/10
Very Good
Posted on Aug 9, 2025
It was just okay. The hotel is definitely showing its age. My room was quite small, likely because it was a special offer booking. I couldn't make breakfast the next day and wanted to shift it to a later date, but they refused. The overall impression was that this old, established hotel operates with a 'we don't need your business' attitude, as if they couldn't care less about individual bookings. Compared to the many new hotels popping up everywhere, the service experience here was practically non-existent. Its only strong point is the location.
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Response from Property: Dear Guest, thank you for your honest feedback. We sincerely apologize for any inconvenience this may have caused. We hope to have the opportunity to make tangible changes to make up for this regret and look forward to serving you again.
M319370****
Business Standard Room (Quality Bedding)
Stay Date Jun 2025
Other
1 Reviews
10/10
Outstanding
Posted on Jul 25, 2025
The rooms were comfortable and clean, and the service was incredibly attentive and welcoming. We stayed at the hotel after being discharged from surgery, and the front desk staff were exceptionally considerate. They went above and beyond, not only taking the patient's feelings into account and providing convenient services but also making flexible adjustments to our accommodation requests. This truly demonstrated a high standard of service – so meticulous, patient, and thoughtful. It truly deserves all the praise! 👍👍👍 We absolutely look forward to staying at your hotel again on our next visit to Beijing!
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Response from Property: 衷心感謝您對我們酒店的認可!得知您術後休養期間,房間的乾淨舒適與團隊的周到服務,能為您添一份便利、送一份慰藉,我們心中滿是榮幸與暖意。前台和客房同事們的細緻安排,本是分內之責,卻蒙您如此嘉許,這份肯定於我們而言,是最珍貴的激勵。期待再次相逢,讓我們續寫這份安心與舒心。謹祝您安康順遂。
Tianshimoguai
Regular Double Bed Room (Quality Bedding)
Stay Date May 2025
Couple
91 Reviews
9.0/10
Great
Posted on Jun 29, 2025
Great central location, very convenient for getting around. The hotel is just steps away from Chongwenmen subway station, surrounded by numerous shopping and dining options. Its location makes it incredibly easy to access any part of the city.
A couple of points to be aware of:
1. The parking lot directly in front of the hotel is managed by a third-party and incurs an additional fee.
2. The Chongwenmen subway station exits predominantly consist of stairs, which can be challenging for those with large luggage or strollers.
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Response from Property: 尊敬的賓客,感謝您的入住,我們將繼續保持高品質的服務、優秀的對客標準,竭力為每一位客人打造舒適温馨的入住環境。再次感謝您的好評,真誠期待您的再次光臨!
Guest User
Quiet Enjoyment Deep Sleep Twin Room (Xilinmen Mattress)
Stay Date Sep 2025
Family
4 Reviews
10/10
Outstanding
Posted on Oct 5, 2025
The Hotel is located very conveniently on the crossing of lines 5 and 2. The nearest exit of line 2 is C. There are many cars, bakeries and canteens just near it. The room is spacious and clean. The orthopedic mattress and a pillow are really fantastic after a tiresome day. Perhaps the furniture and bathroom are a little bit tired but they are clean. There is a possibility to leave luggage in a special room on the ground floor before or after the checking process. This service is free.
Response from Property: Thank you very much for your valuable feedback on our hotel. We deeply apologize for the issue you mentioned about the room furniture and bathroom being slightly outdated. This is indeed an area where we need to improve. Nevertheless, you have given us high praise for the cleanliness of our room and the comfortable bedding, which makes us very pleased. We have started the rectification work plan and will continue to monitor the progress to ensure that it is completed as soon as possible. We attach great importance to your satisfaction. Thank you again for your understanding and support. We promise that your comfort and satisfaction are the top priority of our work. Looking forward to your visit again. We are waiting for you here and hope to bring you a more perfect accommodation experience.
Anonymous User
Quiet Enjoyment Deep Sleep Twin Room (Xilinmen Mattress)
Stay Date Aug 2025
Family
4 Reviews
9.5/10
Amazing
Posted on Sep 18, 2025
The location is perfect, near one big hub metro station and mall nearby and convenience stores. The hotel itself is a little old but smells so good and it gets cleaned daily…..and so nice people.
Xiexie!!!
Response from Property: Dear Guest,Thank you for your kind words! We’re delighted you loved the location. We look forward to welcoming you back soon!
Guest User
Business Suite (Double Bed)
Stay Date Aug 2025
Traveling with friends
1 Reviews
7.5/10
Posted on Sep 15, 2025
The bed and pillows are great - something I often complain about even in fancy hotels. The staff is friendly but expect to use a translate app.
Shower works well but isn’t super new as far as the caulk goes. Value for money is very good.
Response from Property: Thank you for your kind words! We’re delighted you loved the bedding and slept well. We’ll keep polishing the small details,and keep training our team so communication feels effortless. We look forward to seeing you again!
Junjira F
Quiet Enjoyment Deep Sleep Twin Room (Xilinmen Mattress)
Stay Date Sep 2025
Traveling with friends
32 Reviews
7.0/10
Posted on Oct 15, 2025
Great location and easy to connect to tourist spot.
Hotel not provide amentities.
Response from Property: Thank you very much for your valuable feedback on our hotel! Your comments are extremely important to us, as they help us continuously improve and enhance our service quality. We sincerely apologize for the issue you mentioned regarding the lack of corresponding facilities. This was indeed an oversight on our part, and we offer our heartfelt apologies! Once again, we appreciate your patience and understanding. We are committed to doing our utmost to ensure your stay is even more perfect. We look forward to welcoming you again and will serve you with utmost dedication!
Anonymous User
Regular Double Bed Room (Quality Bedding)
Stay Date Jul 2025
Couple
3 Reviews
9.5/10
Amazing
Posted on Aug 8, 2025
Very clean and functional, the service was excellent, tea and water bottles provided every day. Highly recommended.
Response from Property: Dear guest, thank you for your valuable feedback. We're very pleased that you're satisfied with our service and that you like our hotel.
Guest User
Standard Room
Stay Date Jun 2025
Traveling with friends
10 Reviews
9.5/10
Amazing
Posted on Jul 26, 2025
Great hotel, right on the chongwenmen subway station. The room, though being small, was comfortable and clean. We had hot water and a good stream up on the eighth floor. It was comfortable and overall what we expected
Response from Property: Thanks for your positive review! Glad you liked our location, clean and comfortable rooms, and hot water. Thanks again for choosing us—looking forward to seeing you again!
Guest User
Family Suite B
Stay Date Jun 2025
Family
4 Reviews
4.5/10
Posted on Jul 21, 2025
Not very pleasurable experience for me. The hotel has a great location, besides that nothing stands out for its reputation.
First is the WIFI. It did not work at all, or it connected to the endpoint but had no internet. I did not think I was the first one experienced the WIFI issue. Eventually a tech came in and checked the signal in the room, it was determined a very bad signal there. I did not believe the previous customers would not notice this. Anyway a new WIFI router was added to my room, and finally got wifi working.
Another nightmare is the smell from the bathroom. On the first night, I did not close the bathroom door completely. I felt like I slept in a smelly bathroom for a whole night. This is the first time I experienced hotel bathroom smelled so badly. On the following few days, I had to ensure we never left the bathroom door open. Regardless I know this hotel is an old facility but the basics has to be there to serve customers decently.
Response from Property: Dear guest, hello! Thank you for your review and feedback about our hotel. We value your opinions and suggestions and apologize for any inconvenience and unpleasant experience. We will continue to update and improve our hotel facilities and strive to enhance our service level. We look forward to welcoming you back again.
Anonymous User
Business Standard Room (Quality Bedding)
Stay Date Dec 2024
Family
32 Reviews
4.0/10
Posted on Jan 14, 2025
Never ever. In the middle of the night we woke up because of SMELL sulfuretted hydrogen. Holy ****! I thought I shall vomit of such concentration! It was AWFUL. 500rmb per night for THAT?! Never ever! No location costs my health!
Response from Property: Dear guest, we are lucky that you can tolerate our shortcomings and give us feedback. "*****" said: "Everyone has flaws, just like an apple bitten by God. Some people have bigger flaws because God particularly likes their fragrance." Providing guarantee for the guests' accommodation hygiene standards is the basis of our work. We sincerely apologize to you and look forward to serving you again.
Guest User
Business Standard Room (Quality Bedding)
Stay Date May 2025
Traveling with friends
1 Reviews
7.0/10
Posted on Jul 16, 2025
I booked the hotel as part of a trip that started in beijing
i found the reception not helpfull at all. even after the hotel was booked on trip.com they claimed that they cannot charge my card - which is the same visa card i paid with on trip.com and also that was charged at the time of booking. They were not interested in trying to resolve it. Generally very unhelpful people at reception
Breakfast was nice and the restaurant was very nice
I booked the hotel as part of a trip that started in beijing
i found the reception not helpfull at all. even after the hotel was booked on trip.com they claimed that they cannot charge my card - which is the same visa card i paid with on trip.com and also that was charged at the time of booking. They were not interested in trying to resolve it. Generally very unhelpful people at reception
Breakfast was nice and the restaurant was very nice
Response from Property: Dear guest, we regret to hear that you did not have a perfect stay. We sincerely apologize for your concerns. We have taken your feedback very seriously and will strengthen staff service and skills training. We have also made a note of your request in your file. Next time, we will pay attention to your needs and make appropriate arrangements for you during your stay. Please believe that we are committed to continuous improvement and progress.
Guest User
Standard Room
Stay Date Nov 2024
Family
2 Reviews
9.0/10
Great
Posted on Jan 24, 2025
near many nall and many good restuarant. easy to travel around and walkable to the attraction.
Response from Property: We are glad to leave you a wonderful experience. Chongwenmen Hotel is located in the city center, with complete supporting facilities and convenient transportation. We will always be committed to creating a warm and comfortable living environment for our guests, and look forward to your visit again.