No.2 Chongwenmen West Street, Dongcheng District, Beijing, 100062, ChinaView Hotel Details
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Chongwenmen Hotel Guest Reviews
4.4/5
5648 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(5648)
Positive reviews(5393)
Reviews with photos/video(692)
Easy to get around(953)
Close to metro(499)
Friendly front desk staff(272)
Convenient for shopping(173)
Stayed multiple times(62)
Strange smell in room(53)
Many dining options(27)
Negative reviews(255)
Guest User
Regular Double Bed Room (Quality Bedding)
Checked in Jul 2024
Family
5 Reviews
2.2/5
Posted on Jul 17, 2024
Too old style, if you don’t have Chinese number can’t use wifi, no shower with old bath, uncomfortable, have small insect, someone knocked door morning. Reception are can’t speak English. Don’t book here
Response from Property: Dear guest, thank you very much for your feedback to our hotel. We attach great importance to your opinions and suggestions. We are deeply sorry for the problems you encountered during your stay. We have taken a series of measures, including upgrading and improving hotel facilities, strengthening staff training, and improving service quality, to ensure that our guests can enjoy a better accommodation experience. We have also upgraded the hotel's bathroom facilities to provide more comfortable and convenient services. At the same time, we have also strengthened the hotel's cleaning and hygiene management to ensure that there are no small insects in the guest rooms. We are very sorry that you were disturbed in the morning. We will further strengthen staff training to ensure that guests' privacy is fully respected and protected. We will also strengthen staff English training to improve service quality. Finally, we apologize to you again and hope that you can visit our hotel again and give us the opportunity to provide you with better service. If you have any other needs or suggestions, please feel free to contact our customer service department and we will serve you wholeheartedly.
Travis22
Standard Room
Checked in Jun 2024
Booked for others
16 Reviews
3.7/5
Posted on Jun 25, 2024
Relatively old hotel but it was conveniently located near MRT. No self service or free laundry services for hotel guests. That’s a limitation.
Response from Property: Dear guest: Hello! Seeing your rating, we feel very guilty and sorry for not bringing you a satisfactory and comfortable stay experience! If you have any comments or suggestions on our work during your stay, you are welcome to communicate with us at any time. We are very happy to help you solve the problem and help us find the shortcomings in our work and improve our overall quality in time, so that every guest can come and leave with satisfaction. We look forward to your stay again and witness our changes. I wish you a happy life!
Stephanie Cosgrove
Standard Room
Checked in Nov 2024
Travel with friends
1 Reviews
3.2/5
Posted on Nov 23, 2024
Super location on the loop subway line makes it easy to get most places. The bed was hard and the room was very hot (in Novemder) due to overall heating that wasn't able to be changed in room. The bathroom was a bit mould. Staff were pleasant. A translator app was required for any interactions though.
Response from Property: 尊敬的賓客:您好。感謝您入住崇文門飯店並與我們分享您的入住感受。每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望我們的服務能給您送去温暖。期待與您的再次相遇。祝您旅途愉快!
Guest User
Standard Room
Checked in Oct 2024
Family
1 Reviews
3.2/5
Posted on Nov 8, 2024
Very good location and easy to get around. Restaurants, food court and supermarket are also within walking distance. The hotel is very old and needs to be renovated. Also the room is not clean: staining on the carpet, mold on the washroom wall. The service is good. The staffs can come within 5 mins if you call the front desk.
Response from Property: 尊敬的賓客:您好。感謝您給予我們支持與肯定。您的點評將會與我們的團隊一起分享。崇文門飯店地處市中心,周邊配套設施非常齊全,交通便利。飯店開業時間較早,屹立於崇文門西大街已有45年,我們會努力提高飯店的硬件設施和服務水平,期望下次能為您提供更優質的服務。我們會始終致力於為我們的客人打造温馨舒適的旅居環境,也期待您的再次光臨!
Guest User
Standard Room
Checked in Mar 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Apr 9, 2024
Clean and convenient becuase hotel is close to MRT and convenience store, verry good location, there are escalator when go to hotel from MRT Chongwenmen. Stuff some can speak English and kind to foreigners, highly recommend here
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for Chongwenmen Hotel! The pace of progress will never stop. For your trust, we will be more persistent, maintain enthusiasm, and strive to make every guest feel at home. When you encounter any problems during your stay, you can contact the front desk directly. We We will solve relevant problems for you as soon as possible and sincerely look forward to your next visit!
Goh Chok Ying
Business Suite (Double bed)
Checked in Sep 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Sep 30, 2024
Very very convenient location. Just 10m away from subway station.
To improve cleaniness as there are chips found on the luggage hanger when we enter.
The hotel may look very old, but all the amenities works fine.
Very recommended place.
Response from Property: 尊敬的賓客:您好!感謝您的好評。很高興能為您留下美好的體驗。崇文門飯店地處市中心,周邊配套設施非常齊全,交通便利。同時,我麼也在持續改進飯店的硬件設施和服務水平,期待為客人打造温馨舒適的旅居環境。歡迎您的再次光臨!
Sára Bornemisza
Business Standard Room (Quality Bedding)
Checked in Sep 2024
Travel with friends
3 Reviews
3.7/5
Posted on Sep 22, 2024
The staff was very nice and helpful, the location is also good, but the beds weren't comfortable and the bathroom was dirty.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住我們的酒店並分享您的入住體驗。我們一直致力於為每一位客人提供優質的服務,但很遺憾我們在這次未能達到您的期望。您提到的問題我們非常重視,會努力提高飯店的硬件設施和服務水平,期望下次能為您提供更優質的服務。期待您的再次光臨!
Guest User
Regular Double Bed Room (Quality Bedding)
Checked in Jan 2024
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on Feb 2, 2024
Location is next to Chongwenmen metro station which is great. It has line 2 and line 5 and easily reached out to other lines . Easy connection to airport too.
Hotel is not brand new but clean enough for a comfortable stay.
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for Chongwenmen Hotel! The pace of progress will never stop. For your trust, we will be more persistent, maintain enthusiasm, and strive to make every guest feel at home. When you encounter any problems during your stay, you can contact the front desk directly. We We will solve relevant problems for you as soon as possible and sincerely look forward to your next visit!
Guest User
Standard Room
Checked in Jul 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Aug 4, 2024
Everything was fine. But not enough information for tourists from other countries on English.Only one receptionist could talk in English and help us. Thanks to him.
Response from Property: 尊敬的賓客:您好!感謝您對崇文門飯店的支持與厚愛!雖然隔着屏幕依然能夠感受到絲絲温暖,衹因您給與我們的支持與肯定。用心做事和用情服務是我們的宗旨。當我們用優質服務打動您的同時,也是對我們最好的鼓勵。我們會始終致力於為我們的客人打造温馨舒適的旅居環境,也期待您的再次光臨!
Meng Fatt
Regular Double Bed Room (Quality Bedding)
Checked in Jun 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Jun 21, 2024
The location is great as it is next to the subway. There are many shopping malls nearby. The quality of the room is below expectation. It is old with stubborn stains or yellowish in colour. Connecting to the hotel wifi is a pain. Have to consult the staff to configure for your devices.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住崇文門飯店。很抱歉沒有為您帶來一次滿意的入住體驗,因酒店開業時間較早,我們也在不斷更新設備設施,跟上時代步伐,您所看到的設施陳舊問題將會不斷完善,感謝您對我們的寬容與理解!歡迎您再次光臨!並見證我們的改變呀~
Boci
Standard Room
Checked in Jun 2024
Travel with friends
94 Reviews
4.0/5
Very Good
Posted on Jun 19, 2024
the hotel just beside the chongwenmen subway station,near the tiananmen square,and easy to go to the main attraction.rooms are little bit old,.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住崇文門飯店。飯店位於地鐵二號線和五號線崇文門站的交匯處,出站即達!除了與同仁醫院,北京醫院,協和醫院等多家市重點醫院遙遙相望外,還毗鄰摩方、新世界、國瑞城等多家大型購物中心,同時鄰近天壇公園,故宮博物館等多處著名景區。歡迎您的再次光臨!祝您生活愉快~
Guest User
Ma Baoli theme parent child room
Checked in May 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Jun 3, 2024
Excellent location! A lot of places of interest at walking distance. The service is great also.
Response from Property: 尊敬的賓客: 您好!非常感謝您對崇文門飯店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,當您入住期間遇到任何問題,您可以直接與前台聯繫,我們會在第一時間為您解決相關問題,衷心期待您的下次光臨!
Guest User
Regular Double Bed Room (Quality Bedding)
Checked in Apr 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on May 4, 2024
no doubt, Chong Wen Men hotel is in a great location. Subway 2 and 5 are nearby. Glory mall just crosses the street where has sooooooo many cute restaurants and milks tea stations.
Response from Property: 尊敬的賓客:您好!感謝您的入住,我們將繼續保持高品質的服務、優秀的對客標準,竭力為每一位客人打造舒適温馨的入住環境。再次感謝您的好評,真誠期待您的再次光臨!
ConnorWM
Regular Double Bed Room (Quality Bedding)
Checked in Oct 2023
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Oct 20, 2023
Excellent location and service. The staff were very helpful and lovely. Reception could speak English, a huge plus. The rating system doesn't do justice for how well located the hotel is. You can eat at a different restaurant every day for a month just within 200 meters. The subway is directly outside, so easy transport.
The hotel is showing its age as the carpets and wallpaper need replacing. But the hotel was always clean and tidy. The cleaners visit your room every day. None of my possessions went missing, trustworthy. The breakfast was functionally okay, I think it is better to walk outside and try the restaurants and stalls.
Also free water everyday, more than I could drink wss provided to my room.
Response from Property: Dear guests: Hello! Thank you very much for visiting Chongwenmen Hotel! We thank you very much for sharing your stay experience. It is our aim to provide guests with a comfortable environment and warm service. Your encouragement and support are the driving force for us to move forward. We will redouble our efforts to improve ourselves so that you can have a more home-like stay experience and live up to your love. Hope to see you next time!
Guest User
Regular Double Bed Room (Quality Bedding)
Checked in Apr 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Apr 15, 2024
Location is everything. I would say a once glamorous hotel but over time the sheen has faded but still has some touches of its former glare in the 1980s. Stayed over three rooms for a week in April. It is very central Beijing close to Tiananmen 5 underground stops away, but has multiple restaurants within 90 seconds, and being on a main Metro line, gives access to the best Beijing can offer. The rooms are adequate and clean, but could do with cooling, even in April. Staff were outstanding, and all went the extra mile with assistance.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住崇文門飯店,很高興瞭解到您在崇文門飯店擁有愉快的入住體驗。我們擁有便捷優越的地理位置與舒適環境,是您商務出差、休閑旅行絕佳選擇!衷心期待您再次入住崇文門飯店。