No.12A West Dawang Road, Chaoyang District, Beijing, 100022, ChinaView Hotel Details
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Lavande Hotel (Beijing Guomao) Guest Reviews
4.5/5
Good
2906 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(2906)
Positive reviews(2731)
Reviews with photos/video(257)
Classy environment(278)
Friendly front desk staff(194)
Quiet & comfortable(137)
Easy to get around(130)
Delicious breakfast(28)
Stayed multiple times(23)
Too many mosquitoes(18)
Good Internet(10)
Negative reviews(175)
plushparadise
Elegant Queen Room
Checked in May 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
decent hotel that had rooms that were clean, the stay was a comfortable one.
Response from Property: Xiaoli is so happy to receive such a high rating from you. Xiaoli will definitely continue to work hard to provide you with more cost-effective services and more comfortable rooms. We look forward to your visit again!
meetpatel
Elegant Queen Room
Checked in Mar 2024
Solo travelers
2 Reviews
4.7/5
Amazing
Posted on Mar 27, 2024
Great place! Clean, well maintained and good room service! Location is a little far but walkable to metro station. Overall very much satisfied and will book again when in Beijing! 最好的!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Kimbaaaly
Elegant Queen Room
Checked in Aug 2023
Solo travelers
30 Reviews
3.5/5
Posted on Aug 25, 2023
Location is good. Room is needs to be updated and not very clean. Found hair and stains everywhere. The bed is hard and not comfortable. Staff does the bare minimum.
Response from Property: Dear guest, first of all, thank you for staying in our hotel. We are deeply sorry for the above deficiencies mentioned to you. The hotel will report them in time and deal with them in a timely manner. We apologize to you again and look forward to your next stay!
Guest User
Family Room
Checked in Sep 2023
Family
2 Reviews
3.7/5
Posted on Oct 5, 2023
It was a very nice stay over Lavande Hotel, the location is great only 15 minutes walking to the closest subway station. The service was very good, everyone was helpful and kind to us during our stay. Our was room was nice and quiet, very confortable. Maybe the room and the alley could be a bit cleaner.
WorldWideTy
Elegant Queen Room
Checked in Sep 2023
Solo travelers
30 Reviews
3.7/5
Posted on Oct 4, 2023
The bed was very comfortable and large. Other than that, the room is in need of renovations. Many imperfections from the shower head leaking to the carpet being damaged. But the location was very convenient for my needs.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Elegant Queen Room
Checked in Sep 2023
Other
2 Reviews
3.0/5
Posted on Sep 16, 2023
Room was dirty. Houskeepers change only bed sheets and towels. Only one receptionist guy was super duper helpful. If you’re reading this, thank you very much. We’re so appreciate your service.
Response from Property: Dear guests, I'm sorry to bring you a bad stay experience. We attach great importance to your questions and will rectify them immediately. I hope you will choose our hotel next time you travel and give us an opportunity to apologize. Finally, I wish you a happy life!
Guest User
Elegant Queen Room
Checked in Sep 2023
Couples
2 Reviews
3.0/5
Posted on Sep 11, 2023
I know not all lavende hotel is like this, but if you want to live in a clean environment, you should really consider avoiding this one. The carpet has many stains and toilet has hairs. Cleaning staffs smoke in their rooms with door open to the corridor.
Reception desk is helpful though.
Response from Property: Dear guests, I'm very sorry for bringing you a very bad stay experience. We attach great importance to your questions and will rectify them immediately. I'm sorry here and look forward to your booking again. We will definitely give you a satisfactory answer and wish you a happy life.
Long
Elegant Queen Room
Checked in Sep 2023
Travel with friends
3 Reviews
4.5/5
Great
Posted on Sep 10, 2023
The room was not that clean because of high humidity. The staffs were okay!
Billy Bat
Elegant Queen Room
Checked in Aug 2023
Solo travelers
94 Reviews
3.0/5
Posted on Sep 23, 2023
Fine for a short stay. Rooms are large, but the sheets smell funny.
Mala
Deluxe Double Room
Checked in Jul 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
I recommended this hotel. Good service, good location, clean.
Guest User
Elegant Queen Room
Checked in Apr 2023
Solo travelers
1 Reviews
3.5/5
Posted on Apr 27, 2023
The hotel was clean and not very far from the city centre. Recommend.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!