Bolly Wood Hotel

Bolly Wood Hotel Reviews

Bolly Wood Hotel

No.189 Dongsi South Avenue, Dongcheng District, Beijing, 100005, ChinaView Hotel Details
Bolly Wood Hotel
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Bolly Wood Hotel Guest Reviews

4.8/5
Excellent
3300 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3300)
Positive reviews(3252)
Reviews with photos/video(490)
Easy to get around(630)
Friendly front desk staff(556)
Close to metro(289)
Perfect for business trips(147)
Delicious breakfast(106)
Has rooms for families(31)
Good views(25)
Negative reviews(48)
shaycydw
Romantic Japanese-Style Room (Double bed)
Checked in Nov 2024
Solo travelers
14 Reviews
4.7/5
Amazing
Posted on Jan 18, 2025
Excellent location and friendly staff. Room was HUGE as I can lay 2 large luggages open at the same time and still have so much more space. The free minibar was a plus ✨ Plenty of restaurants, and malls nearby.
Response from Property: Dear guest,Thank you so much for taking the time to share your wonderful experience! Our team is dedicated to ensuring every guest has a comfortable and memorable time, and it's fantastic to hear that we exceeded your expectations.We can't wait to welcome you back for another great stay in the future!
Andrea9999
Zen Family Room (2 Beds)
Checked in Nov 2024
Family
4 Reviews
4.5/5
Great
Posted on Dec 29, 2024
everything is excellent except for breakfast, only the Chinese one exists
Response from Property: Dear Guest, Thank you very much for taking the time to share your experience with us. We have communicated with the relevant department directors and immediately rectified these existing problems. We look forward to welcoming you back to Bolly Wood Hotel, Wangfujing.
S. WH. Lee
Deluxe Double Room
Checked in Sep 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Very friendly and hospitable service. Am also v impressed with generosity of hotel to offer a complimentary minibar to hotel guests and free gifts. They also upgraded me to a Deluxe Double rm with full city view. The location is also very good, Dengshikou MRT is just nearby and it is just a few stops away from Wangfujing/Tiananmen Square. The only con is that the Chinese-style breakfast is rather average. Plenty of better breakfast options located conveniently around the hotel.
Response from Property: Dear Guest, Thank you very much for taking the time to share your experience with us. Your encouragement and support is the greatest driving force for us to move forward. The hotel strives to create a comfortable and warm living environment for guests. We are looking forward to your coming back.
El.Ong
Zen Family Room (2 Beds)
Checked in Nov 2024
Family
3 Reviews
2.2/5
Posted on Dec 17, 2024
This hotel is in a great location within walking distance to Wangfujing but definitely not a good location for taking didi as the road infront of the hotel is always jammed - very bad traffic jam everyday 😓 the room & toilet ceilings have cracks and the small window in the ZEN family room should not be called a window, it’s more like a small opening that faces the side wall and has a very strong mouldy smell when opened. The corridor is so dark that I felt eerie - I don’t understand why the hotel cannot install some lights along the corridor. I had the shock of my life when someone tried to open my room door during one of the nights and when I shouted “who is that?” a female voice said “oh sorry wrong room”. There is only 1 ZEN family room on every floor so I do not believe that person tried to open the wrong door. I do not feel safe staying in this hotel. The gym at the basement is the WORST as it was filled with dust and leftover food. Even after telling the hotel staff, they did not bother to clean it. The gym is located inside a hotpot restaurant and the hotel staff said that is because the basement was rented out to a hotpot restaurant - then why bother to keep the gym when you don’t maintain it at all??? I will never stay here again and do not recommend this hotel at all.
Response from Property: Dear guest,We sincerely apologize for the extremely unpleasant experience you had during your stay with us. Your feedback has been taken very seriously. We are currently looking into the issues you mentioned regarding the room conditions, corridor lighting, security incident, and the unacceptable state of the gym. We will take immediate steps to address these problems, such as repairing the room and toilet ceilings, improving corridor lighting,We checked the CCTV and it is true that the other guests on the same floor went to the wrong room. We are very sorry for the inconvenience. enhancing security measures to ensure the safety of our guests, and either properly maintaining the gym or making alternative arrangements. We understand your disappointment and frustration, and we hope you will give us another chance in the future to provide you with a much better and more comfortable stay.Best regards
MOHD FAZLY
Zen Family Room (2 Beds)
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
Near to metro station, strategy location to stay and easy to find place to eat. Room very clean,hotel staff nice and helpful. Really recommended to stay at this hotel.
Response from Property: Thank you very much for your kind recommendation and positive feedback. We are delighted to know that you found our hotel's location convenient, the rooms clean, and our staff nice and helpful. Your satisfaction is our greatest motivation, and we look forward to welcoming you back in the future.
LEE
Guestroom (2 beds)
Checked in Apr 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
Travel here for marriage anniversary and the hotel staff are friendly, they paid effort to do simple decoration for our room. Great place to stay for our 5 nights here, easy accessible to Dengshikou mrt and Wangfujing is within 10mins walking distance. Highly recommended for travellers 👍🏻
Response from Property: Dear Guest,We would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.
xiuying
Zen Family Room (2 Beds)
Checked in Apr 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
Good experience! Very friendly staff who are helpful in clearing any doubts u have! Room is pretty spacious and clean as well! :)
Response from Property: Dear Guest,We would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.
Srijana.K
Guestroom (2 beds)
Checked in May 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Convenient location! Clean rooms, good service and Chinese styled breakfast buffet!
Response from Property: Dear Guest, We would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.
Guest User
Quiet Twin Room (Without Window)
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
location is very good, next to 王府井步行街 people there are super nice and helpful room is clean overall is very good~
Response from Property: Dear Guest, Thank you very much for taking the time to share your experience with us. Your encouragement and support is the greatest driving force for us to move forward. The hotel strives to create a comfortable and warm living environment for guests. We are looking forward to your coming back
Pang Andrew
Guestroom (2 beds)
Checked in Apr 2024
Travel with friends
6 Reviews
4.0/5
Very Good
Posted on Jun 20, 2024
Very good location, near public transport system, easy to travel around.
Response from Property: Dear Guest,We would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.
Gwendowlyn
Zen Family Room (2 Beds)
Checked in Apr 2024
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Jul 6, 2024
It is an awesome stay with great staff attending to your every need. Clean room.
Response from Property: Dear Guest, We would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.
Maryam Easa
Guestroom (Double bed)
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The staff were very helpful during our visit and helped us during our journey
Response from Property: Dear guest,Thank you so much for your kind words! We are overjoyed to know that our staff made your visit and journey a smooth and enjoyable one. Their dedication to helping guests is at the heart of what we do, and your feedback is a great motivation for them. We hope to welcome you back in the future and provide you with another memorable stay.Best regards,
chanj
Guestroom (2 beds)
Checked in Sep 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on Oct 26, 2024
Very friendly and helpful staff, clean rooms. Minibar stocked with soft drinks that is free and restocked everyday. Free water placed out for guests to take at will. Air conditioners cooling doesnt work at night. No laundry or gym.
Response from Property: Dear Guest, First of all, thank you very much for choosing to stay with us as well as for making this high compliment of the hotel. Your encouragement is our driving force forward. We are very sorry that we did not received any feedback during your stay, which made us miss the best time to solve the problem.As for the air conditioning problem you mentioned, we are very sorry, because the hotel has a central air conditioning system, according to the requirements from the government, from 22: 00 to 8: 00 the next day, only natural wind provided. Actually,we offer paid laundry services and a 24-hour complimentary gym,we're sorry for not telling you beforehand.I hope you have the opportunity to visit our hotel again, we will provide you with a more comfortable stay experience and more high-quality service.
Guest User
Guestroom (2 beds)
Checked in Sep 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
A small room,but had everything you need. Clean and comfortable bed and pillows. Centrally located.
Response from Property: Dear Guest, Thank you very much for taking the time to share your experience with us. Your encouragement and support is the greatest driving force for us to move forward. The hotel strives to create a comfortable and warm living environment for guests. We are looking forward to your coming back
Guest User
Quiet Twin Room (Without Window)
Checked in Sep 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 11, 2024
The Bollyhood hotel's location is great and near many of the attractions and restaurants (Forbbiden City, Tiananmen Square, Jingshan Park, Lama Temple, Wangfujin Street). The front desk, particularly the manager, is also great: very helpful in answering all of our questions and even went out of their way to ship stuff for us in China (as I could not due to lack of a cell phone number in China). We would definitely stay at this hotel when we visit Beijing again!
Response from Property: Dear Guest, Thank you very much for taking the time to share your experience with us. Your encouragement and support is the greatest driving force for us to move forward. The hotel strives to create a comfortable and warm living environment for guests. We look forward to your return.