Bulgari Hotel Beijing

When I first arrived at the hotel, I upgraded to a view room and had a special butler service. The butler's name was KIKI, who was very considerate and professional! The hotel is comfortable, elegant, and has a great texture! The mattress is super soft and very comfortable! The breakfast is rich and delicious! Xinrongji is across the small door from the hotel. Fortunately, I could eat in the store without making an appointment! When I checked out, the butler KIKI gave me a hotel luggage tag pendant, which was very beautiful! This trip was great!

All the deductions were given to the housekeeping department. On the second night, they forgot to put slippers on the bed, there was no hand cream, and the bathtub cushions in the bathroom were taken away and no new ones were put. I called the housekeeping phone for a long time but no one answered and no one called back. I had to contact the housekeeper to make up for it. The explanation given was that we came back during the night turndown, and the things that were not put were not put in order to not disturb us again. Regardless of the fact that we didn't come back until after 9 o'clock in the evening, this reason felt like blaming the guests for not going back to the room and disrupting the work rhythm of the housekeeping department. Forgotten is forgotten, and if the work details are not in place, just apologize and correct it. Why are there so many lame excuses? Since you claim that the Bulgari brand is not ordinary, don't make mistakes in details and refuse to admit it. It's just like the style of a fast hotel, lowering your own value. The housekeeper specifically told me that the night gift for the third night was a toiletries set specially prepared by her, and she hoped we liked it. Guess what, when I came back at night, I found that the housekeeping department forgot to put it again! The housekeeper's hard work was thrown into the wind by his colleagues~ Oh yes, I went to the bar for a drink on the first night of my stay. From finding a seat to sitting down, no waiter showed up. The bartender watched us sit down without saying hello until I went to the counter to ask for the wine list. Finally, the waiter showed up. When I wanted to add more wine later, I still couldn't find anyone. I waved to the bartender, and both of them were busy greeting a female guest who ordered a glass of red wine at the bar. Even when they looked at each other in the heated conversation, they chose to ignore me. Who knows what the reason is? Good reviews are given to the housekeeper Kiki and the front office department. They are very attentive and careful. Whether it is the preparation of gifts or the timeliness of replies, there is nothing to say 👍Every time I pass by the front desk, they greet seriously, which is worthy of the hotel's facade.

The room was as quiet and comfortable as before, and the housekeeper Helen's service was particularly caring and attentive. The service in the bar was also very good, and the whole atmosphere and environment were beautiful. I will still choose Bulgari next time I come to Beijing

I went there for my husband's birthday and was very satisfied with the room, environment and service. The housekeeper Kiki also prepared a small birthday surprise, which was very considerate.

The service of each position throughout the process was conscientious and great, and the hard and soft furnishings were stylish and worthy of Bulgari. IL restaurant reported eating.

The location is good, surrounded by residential areas, very quiet. The transportation is also convenient. The hotel has 24-hour room service, and you can choose the type. Kiki's service is also very good, explaining every detail of the room. Because we drink a lot of water, we left a lot of water in the room the next day. Next time I come to Beijing, I will choose Bulgari again.

The daily necessities in this hotel are all high-end. I slept well on my last day in Beijing and didn't forget anything. There are 13 types of pillows to choose from. I usually don't use hotel supplies to shave my beard. This time I tried it and it was good. There is a garden outside. Midea, there are two types of saunas: dry and wet. Special thanks to the account manager Chen Long for upgrading the room. We were surprised that we were playing very late, so he took the initiative to postpone our stay until 4 o'clock. In addition, he also provided some help with the itinerary, which was very considerate.

This is my first time staying at the Bvlgari Hotel. The hotel's facilities are impeccable. The most commendable thing is the attentive and warm hospitality provided by the butler Hellen. The day of check-in was the wedding anniversary of my wife and I. Hellen carefully prepared a cake for us. Flowers and wine. This stay gave me an excellent experience, making it my best choice to stay in Beijing in the future.

The hotel service is really good. From the moment you check in, you will receive a series of thoughtful services. If it is your first time staying, the hotel's dedicated staff will give you a detailed introduction to the hotel environment and services provided. The welcome fruit is very fresh, and the room service is timely.