Xishan Hot Spring Hotel

Facilities: The facilities are comprehensive, but it would be even better if there were more activities. The children's play area (naughty castle) is a bit small with limited options. Hygiene: The hotel's hygiene is very clean and tidy. I felt safe bringing my child here. Environment: Good. Quiet. Service: Very good. Questions were answered quickly and thoroughly. [Enjoy] All-you-can-eat buffet lunch/dinner for two adults and one child (choose one): Rich and plentiful, quite good! This time I brought my 4-year-old daughter, and the castle-themed room was her absolute favorite. It was decorated in pink and even had a slide. They even provided toiletries for children! It was really nice. My daughter is already looking forward to going back.

We were upgraded to a family room for free, which was clean, well-maintained, and had a great atmosphere. The service was warm and attentive. We'll definitely be back!

The hotel room was spacious, bright, clean, and well-maintained. The environment was great, and the service was warm and attentive. All the facilities were excellent. I'll definitely be back!

The hotel's environment is great, and the transportation is very convenient, with direct subway access. The butler service was warm and attentive, the room was clean and hygienic, and the facilities were complete. There are many entertainment options, and the food is very abundant, which my child really loved. It was an excellent stay, and I will definitely come back if I have the chance.

This hot spring resort is perfect for families with kids! The children's pool has the perfect water temperature, along with small slides and cartoon spray features. The little ones had an absolute blast and didn't want to leave. The hot spring pools are clean and comfortable, with an elegant atmosphere. Our room was tidy and cozy, and the service was attentive and thoughtful, with super friendly staff. It's a one-stop solution for a family getaway, easy and enjoyable. We'll definitely be back!

Overall, we were quite satisfied. The room's cleanliness and the service were both good, and our child absolutely loved it. Even the little pet that came to the room to accompany us was a hit with both kids and adults. The only minor issue was that the duvet was a bit too thick for the warm weather, so our child ended up just sleeping with a bath towel.

The facilities are well-equipped. We visited during the May Day holiday, and it was incredibly crowded, but once the crowd dispersed a bit, it was manageable. The rooms are quite old but clean enough. Dinner was really good! Delicious, they had durian, crayfish, and crab, but there were just too many people. The hygiene overall was good, both in the rooms and at the hot spring. The environment is spacious, and there's a lot of room to explore, which is great. The hot spring staff were okay, pretty good actually. However, I booked a room but wasn't assigned a butler, and no one introduced the activities, which wasn't a great experience. Plus, I couldn't get through to the front desk when I had an issue. Overall, the room facilities are old, and the walls are peeling. And with the lack of service staff, I probably won't book a room here again. The Xishan Hot Spring itself is really good! I'll definitely come back for that!

This stay was fantastic! The butler service was incredibly warm and attentive, providing thoughtful and detailed care throughout our visit, which made us feel so welcome. The room was clean and well-maintained, with excellent and convenient facilities. There were plenty of entertainment options, and the kids really enjoyed the many free activities. Plus, the accommodation was incredibly quiet, allowing for a really good rest. I'll definitely be coming back to this hotel!

The room overall was decent. After all, it's not a five-star hotel, so I can't expect too much. It was quite clean, and considering it's a hot spring hotel, the window was in the hallway. The service was excellent; each room has a dedicated butler who responds promptly and provides thoughtful service. They even have special slippers and toiletries for children, which was very considerate! The buffet was extensive! I'd definitely choose Xishan Hot Spring Hotel again for an all-inclusive holiday!