Reviews of Xiao Xiang Hotel

Response from Property: 實在抱歉影響了您的休息！對於走廊無人制止喧嘩的問題，我們已對當班工作人員進行培訓，後續會加派人員夜間巡查；周邊施工的情況我們也會及時告知每一位預訂的客人。若您願意再次光臨，可聯繫我們為您安排安靜樓層的房間，再次感謝您的指正。

Response from Property: Hello, thank you for your evaluation. Our hotel has two types of rooms: high-end and newly renovated business rooms, newly upgraded large and small meeting rooms, a restaurant with Hunan cuisine, private rooms for banquets, and a hall for dining. Whether it is a team meeting, a business trip, or a leisure vacation, we can meet all your needs. Looking forward to your next visit!

Response from Property: 您好，感謝您的支持跟選擇，我們酒店地理位置處南二環市中心，緊挨各大景點，交通方便，周邊環繞公交車站，地鐵8號線天橋站7號線珠市口站都非常臨近，期待您下次再相會！祝您笑口常開。

Response from Property: We will work even harder. Thank you for your feedback. We welcome your next visit

Response from Property: Hello, I am very sorry for your dissatisfaction. We will definitely pay attention to your suggestions and opinions. We will definitely strengthen training in English. The ceiling leakage project is due to condensation water from the air conditioner. The temperature difference between indoor and outdoor is large. The doorbell you mentioned is that the neighboring room is visiting with friends. Our hotel provides bathrobes, but we only provide bath towels in the room. If necessary, you can ask the service staff to deliver them to the room. As long as the hotel has them, it can meet the needs of guests. We attach great importance to the information you feedback above. The service staff immediately handled it and suggested that you change the room to upgrade to a business room type. You disagreed and did not want to move. Later, you were given an apology gift. The neighboring room also communicated to pay attention to the time to visit to avoid disturbing you. When the check-out day came, due to the shortage of rooms, we did confirm with you whether you would continue to stay. 12 o'clock is the check-out time, which should not be too early to disturb you. We also agreed to the request for delayed check-out. We have many Chinese guests for breakfast, so I am sorry that it does not suit your taste. I will explain to you again the reason for this unpleasant experience. We are very sorry that you have a bad experience. I hope it will not affect your good impression of China and Beijing. All the staff of the hotel apologize to you and wish you a happy day.

Response from Property: Hello, thank you for your support and choice. Our hotel is located in the city center of the South Second Ring Road, close to major attractions, with convenient transportation, surrounded by bus stations, and close to Metro Line 8 Tianqiao Station and Line 7 Zhushikou Station. We look forward to seeing you next time! I wish you a happy smile.

Response from Property: Thank you, l'm glad to hear that .Welcome to your enxt visit,

Response from Property: I am very sorry to bring you bad feelings. On behalf of all the staff of the hotel, I sincerely apologize to you. wish you happy everyday!

Response from Property: 您好，非常抱歉給您帶來不好入住體驗，因您預訂是我們舊裝修房型固設施有些陳舊，酒店有新升級商務房型，歡迎您下次入住體驗，祝您生活愉快。

Response from Property: Thank you, l'm glad to hear that .Welcome to your enxt visit,

Response from Property: Hello, thank you for your praise. Your satisfaction is our pursuit. We are very happy that you choose our hotel. Welcome to visit again. I wish you a happy day!

Response from Property: We are very sorry for not providing you with a good check-in experience .Due to the hot weather,the hotel's air conditioning system has been functioning normally this month.However,due to the large numberof guests staying at night ,it may affect the network speed.Thank you for your understanding.We will carefully correct your feedback and look forward to your next visit.

Response from Property: Dear guest,welcome to stay in XiaoXiang Building .Your support is our greastest motivation ,and we will do our best to provide you with the highest quality service.Thank you for your evaluation and wish you a happy life .

Response from Property: Dear guest,thank you for your feedback .The hotel has a newly renovated floor with complete facilities and more comfortable soft furnishings. We look forward to your next visit and wish you a happy life.