The Merchant Hotel
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Belfast

The Merchant Hotel

Health Protected
No. 1 of Top Premium Hotels in Belfast
16 Skipper St, Belfast, BT1 2DZ, United Kingdom
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The Merchant Hotel is in the heart of Belfast, within a 5-minute walk of Victoria Square Shopping Centre and MAC Theatre. This luxury hotel is 0.2 mi (0.3 km) from Belfast Customs House and 0.4 mi (0.6 km) from St. Anne's Cathedral.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 63 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomBarRestaurantMeeting RoomMulti-Function Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: George Best Belfast City Airport
(4.7km)
Airport: Belfast International Airport
(29.9km)
Train: Great Victoria Street
(1.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite
12

Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Room Amenities
Check Availability
Deluxe Double Room
1

Deluxe Double Room

1 Queen bed
Non-smoking
Private Bath
Electric Fan
Private Toilet
Wardrobe
Room Amenities
Check Availability
Deluxe Double/Twin Room
4

Deluxe Double/Twin Room

1 Double bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Room Amenities
Check Availability

Guest Reviews(63)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Guest User
March 23, 2024
Great staff, very friendly and welcoming. Fab food, both dinner and breakfast The venison was exceptional. Lovely, spacious and very comfortable rooms. We have always enjoyed our stays or visits here and we will be back. Very highly recommend to others.
Guest User
March 18, 2024
I would not recommend the Merchant Hotel, my Husband and I went in to have a cocktail, there were free tables so we chose one and just as we sat down in the Banking Hall we were approached by a staff member to inform us that we had to queue for a table, I apologised and asked where do we queue, he pointed quite dismissively and said just over there " I couldn't see any queue, my husband then asked can we just go into the bar he sharply replied nothing free in there either you need to queue for 20 -25 mins I looked in the bar there were a few people sitting at the bar but no queue, so we decided to leave It was quite humiliating when there was no signage to say wait to be seated and there was free seating available. I have contacted the hotel on several occasions as yet no response or acknowledgement. Not the service you expect from a 5 * establishment or any establishment for that
Guest User
March 9, 2024
Arrived early evening and was greeted at reception by Larissa who was very friendly and helpful pointing out different areas around the hotel to eat and drink. This was our first time in Belfast. We were given an upgrade to a suite which was very spacious and greatly appreciated. Ate in the Cloth Cap (part of the hotel) 0n our first evening where I had the most delicious Seafood Chowder I have ever tasted. The next evening we spent time in the hot tub on the roof chatting to other guests who had all been to the hotel before and rated it highly. It was good to see that time spent in the hot tub was monitored by staff allowing eveyone time to enjoy the experience. Staff were very helpful, courteous and friendly. Look forward to returning to this beautiful hotel.
Guest User
March 7, 2024
My husband and I were out in Belfast for 'date day' and decided to go to the Merchant for cocktails. We visited Berts Jazz Bar first however no seats so we tried the main bar in the hotel. We walked up the main steps into the foyer. There was no seats available however we spied a sign for the cocktail bar saying 'please wait to be seated', so we waited and continued to wait whilst staff were walking past totally ignoring us. I mentioned to a female worker in suit we were waiting sometime, her attitude wasn't very pleasant and actually quite passive aggressive. A couple came to the other side of the bar and a staff member went to seat them first however released we were waiting some time, nevertheless, there was no available tables and we were advised to wait through the bar in a corridor...at this point we just decided to leave. I understand it was a Saturday afternoon but manners cost nothing hence this review.
Guest User
March 7, 2024
I was in the merchant the other day for a couple of drinks and a munch and this handsome fella did sweet all but was good eye candy (like I mean he was a stunner ) and I think he need promotion with immediate effect.I didnt quite catch the young fella babe but service like that doesn’t happen often
Guest User
March 4, 2024
We visited the merchant on Friday 1/3 afternoon we were seated in the small room off the bar. The service was dreadful had to ask waitress for nibbles which you normally get waited ages for our drinks a bramble and a latte the cocktail was in a small glass with far to much ice we noticed other tables were been given a welcome drink no boy offered us there’s a service charge on the bill but we got very poor service and felt ignored not the 5 * treatment we usually got when we have visited the merchant
Guest User
February 28, 2024
We visited here on a Sunday for the afternoon tea with Procesco, good points first Service was friendly and efficent Sandwiches were very good with nice selection for both of us, really good quality ingredients Scones were light, fresh and tasty along with the jam and cream Prosecco was good quality and we ordered a bottle after our two included glasses Not so good points The pastry selection was very poor Tonka bean with plum was tasteless like missing sugar or some flavour, we both felt same way Caramalised tarlet didnt fare much better it was a bit of a nothing taste Thick Nosiette travel slice ( we have no idea what it was suppised to be ) but it was thick and stodgy and instantly regretrable We also both receved a small cocoa type nibble which we were told was rasberry flavoured, both put back on the plate after one bite We really have sweet tooths so the Patisserie section was the one we were really looking forward to, slight saving graces were the carrot cake which was moist and very nice and the server brought out a nice little Birthday cake for us free of charge which was a lovely touch , the quality of this far exceed the items supplied. We left 4 full cakes uneaten at the end which for bun freaks tells its own story There seemed none or few real locally trained staff on either when we visited which i think misses a trick with locals and tourists alike, we watched some documentaries which had promoted local students/staff tie ups etc but could just be that day. Overall a slight disappointment only that it was a birthday treat and we ordered a bottle of prosecco to sit over we would likely have left sooner Patisserie chef needs to up their game, should be about flavour and not exotic sounding fruits for the sake of it, this part let the whole tea down Cost approx 2 afternoon teas with glass of bubbly £100 Bottle of Prosecco £38 Service charge £15 This is similar experience to what our friends had in January and they didnt say to us beforehand
Guest User
February 26, 2024
I rarely write a review but for this hotel I have to . We went for just one night (it was Valentine;s day but that was a coincidence) and although we travel a lot all over the world ( particularly short city trips) I cannot remember a better all round experience, Every member of staff from reception to room service waiter to bar staff were incredibly friendly, efficient, helpful and professional. We had a room service supper it arrived very promptly and was hot and delicious. The room was absolutely fabulous and nothing was too much trouble. My husband said ‘ it would be worth going to Belfast just to stay at this hotel!’ Honestly, I can’t recommend too highly .
Guest User
February 16, 2024
Called in for a nice lunch with my daughter. Special day. Was told by the bar staff I was wearing tracksuit bottoms and the manager would ask me to leave. I was wearing expensive Guess jeans. Awful. Ruined our nice day. Won’t be back near it. Insulted and annoyed at the audacity!

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 01:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.6/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1860
  • Number of Rooms: 62
The Merchant Hotel is in the heart of Belfast, within a 5-minute walk of Victoria Square Shopping Centre and MAC Theatre. This luxury hotel is 0.2 mi (0.3 km) from Belfast Customs House and 0.4 mi (0.6 km) from St. Anne's Cathedral.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a spa tub, and a sauna. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Berts Jazz Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Belfast? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 62 guestrooms featuring LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Merchant Hotel?

Prices at The Merchant Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Merchant Hotel?

The closest airport is George Best Belfast City Airport. It is 4.68km from the hotel and approximately a 10minutes journey by taxi.

What are the check-in and check-out times at The Merchant Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Merchant Hotel provide airport transfer services?

No, the The Merchant Hotel doesn't provide airport transfer services.

What amenities and services does The Merchant Hotel have?

The Merchant Hotel has the following amenities and services: Sauna, Spa, Massage Room.

Does The Merchant Hotel have a swimming pool?

No, The Merchant Hotel doesn't have a pool.

Does The Merchant Hotel have fitness amenities?

Yes, The Merchant Hotel has fitness amenities.

Does The Merchant Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Merchant Hotel have non-smoking rooms?

Yes, The Merchant Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Merchant Hotel provide breakfast?

Yes, The Merchant Hotel provides breakfast.

About This Property

Nearest AirportBelfast International Airport
Distance to Airport29.94KM
Nearest Train StationGreat Victoria Street
Distance to Train Station1.44KM
Average Price FromUSD588
Hotel Star Rating5